Leadership
For principals, directors, and team leaders building something bigger than a sales target – agency growth, culture, team performance, and the decisions that compound over time.
When no one’s watching – Stavros Ambatzidis on giving back to your community
A sign on a fence can tell a community who you are. Turning up to pack backpacks for displaced kids tells your team what you stand for.
The pipeline habit that keeps top performers ahead of the pack
Darren Krakowiak argues the best commercial agents treat their pipeline as their most valuable asset, tracking it by…
REA’s CTO explains why faster AI needs better workflows
Steve Maidment says the value of AI depends on how work moves through a team, with REA’s FlowLab…
The wisdom of Leanne Pilkington – 30 lessons from the woman who learned to back herself
Leanne Pilkington spent years thinking of herself as “a great number two”. Then she bought into Laing+Simmons with…
Why growth doesn’t have to wait for a stronger property market
Tina Ashton says productivity, costs, technology and rent roll acquisitions can lift a business's performance even when transaction…
The professor problem: Fiona Blayney on who is actually teaching your people
In Track 02 of The Edit, Samantha McLean, Chris Hanley and Fiona Blayney examine the gap between managing…
The mental conditioning a former bull rider brings to his agency
How a former bull rider turned five near-quit moments into a thriving real estate business.
Hope is not a strategy: Chris Hanley on trust, truth and moving stock
In the first track of The Edit, Samantha McLean and Chris Hanley get past the easy answers on…
Pancho Mehrotra: What Ted Lasso understands about leading people
Ted Lasso never talked about winning – he talked about effort. That choice of language is the whole…
The wisdom of Chris Hanley – 30 lessons from a man who’s never had a bad year in real estate
He's held 40 per cent market share in one of Australia's most watched postcodes for more than three…
Caroline Bolderston: The five mentoring habits that stop new hires walking out the door
Agencies spend big on hiring and onboarding, then watch great talent walk out the door. Five mentoring habits…
The CEO who has never felt ready for a single promotion
Heather Edwards is now running two Harcourts networks at once – and she says the nerves never actually…
The leadership playbook that keeps top agents from walking out the door
Global innovation strategist Aaron McDaniel reveals why bureaucracy, poor management and a fear of change are driving top…
In an unpredictable market, control is an illusion
In a year defined by rapid change and rising complexity, the real leadership advantage isn’t control, it’s building…
Why the best ideas in your office might never be spoken
In real estate, valuable insights often go unshared. Mitch Green from Harcourts explains why psychological safety is actually…
Is there a career cost to being “too humble” in real estate?
Why hesitation to self-promote may be holding agents back from winning listings and advancing their careers
Inside Hawthorn’s high-performance system: why real estate agents are being coached like athletes
How Hawthorn Football Club’s high-performance mindset is helping The Agency sharpen consistency, resilience and focus across its national…
Ray White’s USA study tour: innovation, influence, and evolution
From Silicon Valley to Wall Street: what the world’s most powerful platforms reveal about the future of real…
The listing I walked away from – and why it matters
When saying no to a listing becomes the strongest professional move an agent can make
The real risk of over-reliance on top performers
How stepping away from reliance on a single high performer exposes the strength of systems, leadership, and team…
The three-person leadership model transforming agencies
Michael Nitschke says most principals are stuck in the weeds. The fix isn’t more hustle — it’s a…
Why growth only works when strategy and infrastructure keep pace
After a $25 million launch, Matt Lahood shares the hard lessons of growing The Agency: why planning, systems, and…
Beyond the transaction: why the modern real estate agent must be a community pillar
Adrian Knowles explains how modern real estate agents are moving beyond transactional roles to become trusted community advocates,…
Switch off to switch on: how smarter boundaries sharpen your edge in real estate
Why the deals you replay at night may be hurting your performance more than the ones you lose.
When family is the business: How to lead, negotiate and survive in a family-run agency
Family-run real estate agencies face unique pressures when growth slows. Lessons on authority, succession and change from a…
Why speed and systems can’t replace judgement in real estate: “You can automate tasks. You can’t automate care.”
Kiarni Hall on leadership, psychological safety and why performance can’t be measured by KPIs alone.
The two things that have the greatest impact on a real estate career
Luke Evans, General Manager of Sales NSW/ACT for The Agency, says the agents who have great real estate…
When leadership shifts from selling to setting standards
Tristan Brown’s approach to leadership is built around energy, presence and environment rather than targets and top-down pressure.
As a leader, you need to learn your entire business
If you’re growing a real estate agency, you know there are different departments and verticals of the business.
If you’re the smartest person in the room, you’ve hired the wrong team
What real estate leaders risk when they hire for comfort instead of capability.
Beyond the clues: why real growth demands more than easy answers
Tina Ashton, Harcourts Australia's Chief Growth Officer says it's time we traded our comfortable clichés for something more…
When data isn’t enough: why great leaders must trust their gut
CEO Harcourts South Australia believes that some of her best decisions as CEO didn't come from spreadsheets or…
The difference between good and great
High-achieving commercial real estate agents consistently outperform their peers through disciplined systems rather than motivation alone. They meticulously…
End-of-year fatigue is real: how real estate professionals can reset
In the high-pressure real estate industry where 70% of professionals experience burnout, Kyrstie Nolan's kitchen floor breakdown reveals…
The hidden cost of leadership
Real estate CEO Michael Nitschke reveals the rarely discussed emotional toll of leadership, from mistakes made "in the…