Productivity & Best Practice
19160
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Healthy housing agenda needed
The World Health Organisation has always been interested in housing as one of the big “causes of the causes”, of the social determinants, of health. The WHO launched evidence-based guidelines for healthy housing policies in 2019. Australia is behind the eight ball on healthy housing. Other governments, including in the United States, United Kingdom and New… …
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How to make your display suite an ‘Instagrammable moment’
Every time someone visits your display suite presents a huge opportunity to reach a whole community via their social media platforms. How? By creating ‘Instagrammable moments.’ …
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How to use the new government incentives to train a real estate agent
Among the many incentives announced during the Federal Budget earlier this month, one that may have been easy to overlook was the poorly-named Boosting Apprenticeship Commencements. …
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The social science behind auctions
More than ever before, auctions shape the economy. Sites such as eBay have made them an everyday transaction. The placement of every Google ad is priced by an instantaneous mini-auction. Governments use them to allocate radio spectrum and to run emissions trading schemes. The 2020 Nobel Prize in economics has been awarded… …
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How to get the best auction results: Damien Cooley
With the Victorian real estate industry now able to host in-person auctions, we thought it was the perfect time for a refresher course, courtesy of superstar auctioneer Damien Cooley, who shared his knowledge last July on the Elevate podcast. Damien Cooley is amazed at how many auctioneers actually don't use… …
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Am I coping well during the pandemic?
The pandemic has posed unprecedented challenges. …
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Why do some people struggle to make ‘healthy’ decisions, day after day?
To navigate our way through the world, we constantly make choices. While we’ve all made our fair share of regrettable ones, most of us eventually learn from these – and we generally take this ability for granted. …
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Leading the revolution
Starting a new business can be a daunting task. John Knight shares the lessons he has learnt on developing a vision, empowering others to follow you and forging towards success as a team. …
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Common COVID-19 cleaning mistakes in the workplace
Lisa Macqueen reveals the eight common health and safety mistakes that workplaces are making on their premises …
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Emotional rescue: building a strong workplace
Building a strong workplace culture requires a lot of work by leadership. But the rewards are great - it can pull the business through the toughest of times - even a global pandemic. But sincerity… …
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New survey tool reveals industry benchmarks and identifies opportunity
New survey tool reveals industry benchmarks and identifies opportunity The team behind the Rex real estate CRM, have announced a new tool that will anonymously benchmark agencies and assist real estate agency owners looking to improve their customer relationship management strategy. Known as CRMGrader, the tools harnesses the team’s 10 years’ worth of knowledge dealing with real estate agents, administrators and business owners to provide a tool that truly provides value to agencies in just five minutes. … …
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Knowledge is power
Spring is one of the peak selling periods agents look forward to each year. Listings are often more abundant as many owners choose to sell when their property looks its best. If you could find a way to increase your clearance rates and reduce your days on market, would that… …
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Turning lockdown lessons into productivity hacks
Ever since COVID-19 came along and changed the way we all work, every trainer, coach and franchise organisation has begun engaging in a wide variety of online training materials. From motivational content to real estate-specific skills, business development, personal resilience, team building and customer service alternatives, there's been a host… …
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Automation made easy
'The clock is ticking' is a phrase well known to real estate agents. There always seems to be so much to do in so little time. Trevor Bragg takes a look at how agents can use automation to save them time and create more hours to spend with clients. Time… …
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Have we just stumbled on the biggest productivity increase of the century?
One of the most striking responses to the COVID-19 pandemic has been the sudden shift of around half the workforce to working at home. In many cases, this was combined with an equally sudden shift to home schooling. Contrary to what might have been expected, working from home was one… …
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Strong hands steady the ship
Joel Davoren took up the role of Managing Director at RE/MAX Australia at the start of July. He says transitioning into the role has meant adapting quickly and a shift in thinking, but with change an ever-present factor in everyone’s lives at the moment, he has taken it in his stride. “The… …
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The personal touch – at scale
Email autoresponders cut through the obstacles which get in the way of responding to the many property email inquiries an agent receives all day. Bill Shields examines how they can help you boost your client experience. Many of us are thinking about how we will do things differently post-COVID-19 and,… …
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Diving into Claudio Encina’s Winter Challenge
As we navigate through 2020, real estate coach and mentor Claudio Encina has rounded up real estate agents and leaders within Sydney and the ACT to dive in and take part in the 2020 Winter Challenge. With a flair for the socials and a bravery of the winter chill, Claudio… …
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Why more companies are going dog friendly
Bringing pet dogs into the workplace is becoming increasingly common. Large companies like Google, Ticketmaster and challenger bank Monzo are just a few that have joined companies in the pet sector (like Pets at Home) that allow employees to bring their dogs to work. Dogs are even being labelled as a new “must-have accessory” in smart… …
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Make the right CRM switch
When I started building Box+Dice in the late '90s, 90 per cent of our customers were coming from carbon paper inspection sheets and institute diaries. If they had any tech at all, it was a basic desktop CRM or Microsoft Excel. We were selling technology as a concept. At trade… …
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Turning lockdown lessons into productivity hacks
Ever since COVID-19 came along and changed the way we all work, every trainer, coach and franchise organisation has begun engaging in a wide variety of online training materials. From motivational content to real estate-specific skills, business development, personal resilience, team building and customer service alternatives, there's been a host… …
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Winning ways
I am often asked the question, “What does it take to be an award-winning office?” I think people expect the answer to be simple but if the answer were simple, nothing would separate the good from the great. Cultivating an award winning team or being an award winning individual is… …
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Positivity always wins
There's no denying the COVID-19 pandemic has battered Australians around. It’s had a significant emotional and financial impact on our lives and businesses. But if you look closely, there are some important takeaways from this period of chaos that we can use to improve the way we do business going… …
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Five ways to shift your mindset when times are tough
Life is complicated. In fact, it’s more complicated than ever with everything that society is going through with COVID-19, due to the lack of uncertainty of what life will look like coming out the other side. It is now more important than ever to think usefully. Here are five tips… …
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Five ways to get your cash flow back in shape
Pre-pandemic seems such a long time ago. We had a set and stable economy, rules in play that we understood and had learned to abide by. In the space of a few short months we now have a new normal which has managed to turn what we have known on… …
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Why ‘work/life balance’ is a myth
I think the most overused and misunderstood maxim is “work-life balance”. Work-life balance became trendy throughout the 1970s and '80s in the US and UK and emigrated across the globe. It’s a catchy idea that you should learn to equally share your time between your professional and private life in… …
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Be a flamingo – why we need to stop conforming and start standing out
In this decade of disruption there’s a great blanding of the marketplace, so if you want to get ahead you need to be visible—you need to be a flamingo. Currently we see many businesses and people all competing on ‘same’: same products, services and offerings. They look and act the… …
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Building social awareness
If you’ve ever wondered how well you fare when it comes to the topic of communication, the simplest way to gage your effectiveness is by analysing the response you get from the outside world – your colleagues, customers and competitors – how do they respond to you? And more importantly,… …
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Ditch ‘ASAP’ – a new language for urgency
Urgency, and the resultant reactivity, is a massive issue in most organisations. Unfortunately, it is an issue ignored by many leaders. In fact, they are often the ones driving the urgency. In 2006, Al Gore put climate change firmly on the table in his documentary ‘An Inconvenient Truth’. In this… …
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How to practise self-regulation
Let’s face it, we’re in the business of people, and all the whiz-bang technology in the world is not going to help build that relationship if you cannot connect with your customer! Therefore, it is… …
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Cultivate self-awareness in your business practices
When he wrote the breakthrough book Emotional Intelligence in 1995, Daniel Goleman identified the five pillars of Emotional Intelligence, in this article we look at self awareness and those things you can do to improve yours Being self-aware means being in tune with how you feel. It means you understand… …
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Practical ways to supercharge your creativity
In early January, just as the world first learned about Covid-19, LinkedIn released data from over 20 million job listings posted during the previous year, that revealed the five most in-demand skills for 2020. For… …
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Finding yourself when all seems lost
Who are you? This may sound like a strange question to ask, but it’s totally relevant and incredibly important. It’s a question that we should ask ourselves regularly, and it’s one we should not underestimate the importance of, especially given the current conditions. Sometimes, when we are feeling out of… …
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EBM RentCover stresses importance of following rent freeze process
EBM RentCover is stressing the importance of following the government’s rent freeze process after receiving an influx of inquiries from landlords relating to COVID-19. EBM RentCover Managing Director Sharon Fox-Slater explained while there hadn’t been a notable rise in insurance claims during the past couple months, there had been a… …
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The new opportunities of working from home
Obviously, the pandemic is still a very much a reality for everyone. Yet as restrictions ease, it is also clear that people, at least in terms of mindset, are thinking about what comes next. It’s true across many aspects of our lives, including our homes. After being in lockdown for… …
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