Productivity & Best Practice
19160
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Positivity always wins
There's no denying the COVID-19 pandemic has battered Australians around. It’s had a significant emotional and financial impact on our lives and businesses. But if you look closely, there are some important takeaways from this…
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Five ways to shift your mindset when times are tough
Life is complicated. In fact, it’s more complicated than ever with everything that society is going through with COVID-19, due to the lack of uncertainty of what life will look like coming out the other…
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Five ways to get your cash flow back in shape
Pre-pandemic seems such a long time ago. We had a set and stable economy, rules in play that we understood and had learned to abide by. In the space of a few short months we…
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Why ‘work/life balance’ is a myth
I think the most overused and misunderstood maxim is “work-life balance”. Work-life balance became trendy throughout the 1970s and '80s in the US and UK and emigrated across the globe. It’s a catchy idea that…
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Be a flamingo – why we need to stop conforming and start standing out
In this decade of disruption there’s a great blanding of the marketplace, so if you want to get ahead you need to be visible—you need to be a flamingo. Currently we see many businesses and…
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Building social awareness
If you’ve ever wondered how well you fare when it comes to the topic of communication, the simplest way to gage your effectiveness is by analysing the response you get from the outside world –…
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Ditch ‘ASAP’ – a new language for urgency
Urgency, and the resultant reactivity, is a massive issue in most organisations. Unfortunately, it is an issue ignored by many leaders. In fact, they are often the ones driving the urgency. In 2006, Al Gore…
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How to practise self-regulation
Let’s face it, we’re in the business of people, and all the whiz-bang technology in the world is not going to help build that relationship if you cannot connect with your customer! Therefore, it is…
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Cultivate self-awareness in your business practices
When he wrote the breakthrough book Emotional Intelligence in 1995, Daniel Goleman identified the five pillars of Emotional Intelligence, in this article we look at self awareness and those things you can do to improve…
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Practical ways to supercharge your creativity
In early January, just as the world first learned about Covid-19, LinkedIn released data from over 20 million job listings posted during the previous year, that revealed the five most in-demand skills for 2020. For…
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Finding yourself when all seems lost
Who are you? This may sound like a strange question to ask, but it’s totally relevant and incredibly important. It’s a question that we should ask ourselves regularly, and it’s one we should not underestimate…
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EBM RentCover stresses importance of following rent freeze process
EBM RentCover is stressing the importance of following the government’s rent freeze process after receiving an influx of inquiries from landlords relating to COVID-19. EBM RentCover Managing Director Sharon Fox-Slater explained while there hadn’t been…
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The new opportunities of working from home
Obviously, the pandemic is still a very much a reality for everyone. Yet as restrictions ease, it is also clear that people, at least in terms of mindset, are thinking about what comes next. It’s…
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Top tips for business success
After a rollercoaster couple of months, the real estate sector is now looking to get back to business as usual. But like it or not, the playing field has shifted markedly since the beginning of…
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Nine steps for keeping your office safe in COVID-19
From implementing extra cleaning of frequently touched surfaces to including your shared company cars in regular cleans, there are a lot of extra safety standards you need to consider as your team settles back in…
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Create a healthy body and mind
With the rise of social media and the plethora of platforms used to communicate online, many people are continuously connected to a barrage of information. It’s easy to be distracted by the raft of material,…
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Make a broker your bestie
Organising finance is just one of the hurdles buyers need to overcome to buy a home. Often it's the source of much pain. But it doesn't have to be. Establishing a good relationship, built on…
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Will it be make or break?
In real estate we’re fixated on searching for the next new thing. In fact, looking for the next solution or product that will transform our business is practically built into our DNA. But the thing…
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Five steps to help agents thrive during a crisis
There’s no denying the Coronavirus crisis has been devastating to many. The health and economic implications run deep and, depending on the strategy adopted, they could also run long. The human toll on people’s lives…
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The ultimate guide for remote working and managing remote teams
COVID-19 has meant that we all need to get used to working from home, even if we've never done it before. Here are some tips to make working from home more comfortable. 10 Tips for…
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7 best practices for managing a remote team
Like it or not, we’re all going to be working from home for a while. If you don’t need to communicate with anyone or anything on the outside world that’s great. But the reality is…
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Actions speak louder than words
For the uninitiated, body language – or non-verbal communication – probably plays a bigger part in your life and your customers’ lives than you could ever imagine, particularly when it comes to creating a good…
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3 lessons I learned from becoming bankrupt at 24
At the age of 24, I declared myself bankrupt. I was a young real estate agent with a shattered ego. All of the success I had created vanished overnight. So how did I end up in…
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Daring to dream
Real estate is an industry where anything can happen. I didn’t truly understand the depth and breadth of the industry until I joined the Harcourts business last year. Coming from a family who actively purchased…
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Good things come to those who wait
He who cannot obey himself will be commanded. That is the nature of living creatures.” – Friedrich Nietzsche If you think of elite sportspeople, famous actors, successful entrepreneurs and top real estate agents, what is…
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How to get paid what you’re worth
Right from the beginning, you’re on the back foot. “We’ve got three other agents coming to give us a quote, what’s your lowest fee?” The client has hit you with this before you have said…
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The BIG 5 questions you must ask yourself this month
To paraphrase Dr Joe Dispenza: "Unless you are driven by an exciting and compelling vision for the future, you will be at the mercy of your habits and routines of your past, making your life…
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What does Agent 2020 look like?
Technology In 2016, as the industry sat on the precipice of major disruption, Ouwens and Casserly posed the question, by 2020 will the world’s largest real estate service have no agents? Uber owns no taxis.…
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33 tips to own real estate in your local area in 2020
The first step to making next year your best year in real estate starts now – take a break. Christmas is the best time to take a break as most of your sellers and buyers…
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Three steps to clearer thinking
Every day I see the impact thoughts have on agents, and as a coach it’s often the place I spend the most time supporting, guiding and strengthening. And the most amazing thing about thoughts? We have 100 per cent control over them. Everything starts with thoughts. You know what it’s like when you wake up…
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How to build better relationships with your agents
A new year generates a feeling of a clean slate; a time to reset and reboot. Traditionally, business owners and leaders take this time to plan their goals for the coming year – mainly financial.…
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How to keep up the momentum until the end of 2019
Q: As things begin to wind down in 2019, do you have any suggestions to keep me productive for the rest of the year? A: With Christmas just around the corner, we have the choice…
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Accepting responsibility
A famous Winston Churchill quote says you must never waste a good crisis. For many, the past 12 months in real estate terms have been a crisis. Much of the pressure may have been successfully…
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It’s not about you: Four tips for confident presenting in front of an audience
There's no single thing or magic formula that is a panacea for a lack of confidence when presenting. There are no short cuts, however, I would say that people who lack confidence should consider a…
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How to beat real estate fatigue
Career fatigue is not often talked about openly in our industry. But career fatigue is real. As agents, we tend to be conditioned to accept tough outcomes, rejection and negativity and react by getting on…
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