BEST PRACTICE
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Why sustainable leaders eat first: Jet Xavier
As a leader you would agree that leadership training globally is about you teaching others how to lead and perform better. …
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Four critical data rules: Manos Findikakis
The person who controls the data, controls the game. This statement should serve as the best advice for every business owner. In our world, data represents the contacts we enter into our CRM systems; those individuals that we come into contact with when assisting them with their real estate needs. The contacts represent and include property owners, buyers, investors and tenants. …
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Jet Xavier: How to eliminate distractions for good
For many of us, boosting productivity is high on our list of priorities. However, as top mindset coach Jet Xavier says, you can’t achieve big things if you are distracted by small things. …
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Driving a successful culture: Hannah Gill
From recruitment and onboarding to driving results and letting staff go or move on, your culture playbook is the bible for your business. Hannah Gill explains how to construct your culture playbook and what to include in it so that everyone is on the same page. In case you missed part one, here’s a quick recap. A culture playbook is a must-have for your business—the end. …
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Ditch ASAP: How to create a new language for urgency
If you see or hear the words 'Urgent!', 'now', 'immediately' or the acronym 'ASAP' often used, you may be working in a reactive culture. …
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The first 90 days: Manos Findikakis
They say that whenever you begin to build anything, ensure you start with sound and strong foundations. Eview Group chief executive officer Manos Findikakis says this principle applies when building a home, when commencing a career in real estate and it applies when launching a new agency. …
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How to build a tribe of referral partners: Tara Bradbury
Referral partners can make your job as a BDM a whole lot easier. Tara Bradbury tackles the tricky subject of asking for referrals from local businesses. …
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Three ways emotional intelligence helps achieve your goals: Ush Dhanak
How can you maintain the best of intentions when you set new goals? Ush Dhanak explains we can put ourselves on the right track by working on aspects of emotional intelligence. …
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Five ways to tackle the stress of uncertainty in real estate
Extended lockdowns and the stress of uncertainty has negatively impacted the mental health of many Australians, including those in the real estate industry. …
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The importance of offering digital accessibility options: Brock Fisher
While many people can navigate the internet with ease, people with disabilities can struggle. Kolmeo Head of Strategy Brock Fisher examines the need for digital accessibility and how you can ensure your digital content can be used by all. In broad terms, digital accessibility is the practice of making all your digital tools, such as websites and apps, usable and accessible by people who may have a disability. …
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The trust formula: Tom Ferry
Tom Ferry recently shared how mindset and a clear plan are the cornerstones to creating your best year ever, and how agents can use video to build trust with prospects and win more listings. …
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Nature vs nurture: Why agents fail to fulfil their potential
We all know real estate is a competitive game and as a principal or manager, you want to get the best out of your agents. But what do you do when a newly hired, seemingly high performing agent fails to deliver? Pancho Mehrotra explains why this happens and how you can stop it. Picture this, you’re a principal sitting alone in your office. …
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How real estate agents can create engaging content for the blog section of their website
It’s not every day an average person looks for a real estate agent. But when they do, agents need to have an established, engaging online presence to win their business. …
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Three ways to capitalise on a hot market right now
Few would argue that the property market is pretty hot in Australia right now. Buyers are out in force, properties are selling quickly and for a lot more than they were in recent years. While some may tout now is the time for agents to sit back, relax and reap the rewards of a buoyant market, that’s precisely what I believe you should not do. …
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Your internal technology: Accessing your central nervous system
In part one of this special two-part feature, Shane Kempton explores why we feel flat after achieving a long-desired goal, which feel good hormones are responsible for keeping us happy and how we can access more of them. Have you ever been on a great holiday, only to return feeling unmotivated and devoid of energy? Similarly, have you achieved a significant personal or professional goal, …
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Making the most of your marketing
Creating a company brand that resonates with clients is an ever evolving process. Direct Connect Chief Executive Officer David Holman explains how the utility connection provider approaches its marketing material so that it meets company values and consumer needs. The new financial year is upon us once again, and we are working towards setting our goals, ready for a successful year. …
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The simple way to build your profile
Just because the market is skyrocketing doesn’t mean you can put building your profile in the ‘too hard’ basket. Caroline Bolderston explains why you need to build your profile now, and the easiest way to do it. If there is one thing that causes frustration, confusion and often overwhelms sales agents, it’s their profile-building plan. With so many parts of your business to focus on, …
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Super-productive out of the office
Matt Lahood explains how to mould your ideal week and stay productive when you're not tied to a desk. …
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Building powerful teams: Will Ainsworth
For Will Ainsworth, creating a strong company culture starts in the hiring process and employing those with similar values. Here, the Openn Negotiation Head of Growth and Training explains his key ingredients for building a solid workplace culture and what to do when one person’s ego gets in the way. Describe the culture in your business? Collaboration. Teams are more powerful when they acknowledge, …
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Prioritising people: Laura McKay
Creating a strong culture is key in any and every business. Without it employees can be left uninspired and perform well below their best. Highland Property Group General Manager Laura McKay shares how they foster a robust culture among employees who become even stronger advocates for the agency. What three points/words best describe the culture in your business and why? ProgressiveInclusiveFamily/community …
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Shine together: Cherie Humel
Clarke & Humel Property principal, Cherie Humel discusses why culture is essential, how to ensure a productive team environment and how to correct conflict …
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Camaraderie, team spirit and morale: James Tostevin
Director of Marshall White, James Tostevin describes the team's family-like culture, the ongoing success of the business and their onboarding strategy for new team members. …
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Anything is possible: Thomas McGlynn
BresicWhitney Head of Sales and 'Chief Reminder Officer', Thomas McGlynn, answers how to develop and maintain a successful culture and what to do when things go wrong. …
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Safeguard your legal liability: Sharon Fox-Slater
As a property manager, you are expected to reduce the risk associated with a landlord’s investment. But what about the risks you face? In an industry where legal liability claims are common, it is important property professionals safeguard themselves, writes EBM RentCover’s Sharon Fox-Slater. …
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Champions of service: Claudio Encina
Claudio Encina explains how you can use technology to create certainty in times of change and use this to connect with your clients on a deeper, more meaningful level. …
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A sporting chance: Don Ha gives rugby players an education in real estate
When former New Zealand All-Black Jonah Lomu died suddenly in 2015, at age 40, he was roundly considered by many to be one of the all-time greats of the game. …
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Breaking up (with your employer) can be hard to do
Real estate is somewhat notorious for the revolving door. It is common for agents to leave their employer to go out on their own or to another office where the grass looks greener. But things don’t always go smoothly and there have been many occasions this year when the lawyers have been called in. Here are two different sides of the story. …
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Eight traits of high-performing sales agents
Albert Einstein has famously been quoted to say, 'Insanity is doing the same thing over and over again and expecting a different result". …
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The apps every agent needs on their phone: Imogen Callister
With so many marketing technologies available to real estate agents in Australia, the number of apps designed to help you build your brand online can be overwhelming. Media coach Imogen Callister highlights the ones she believes work best. …
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Boundaries, goals and social media: Ellen Bathgate’s top 3 tips for a balanced 2021
As we round out 2020, Ellen Bathgate notes it's the perfect time for property managers to consider work/life balance among their goals for the year ahead. …
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Is the right person in the right job?
Why is it so difficult to find and hire people who are coachable? One of my clients in the recruitment industry mentioned an interesting statistic: close to 70 per cent of new hires start looking for a new job within the first 90 days of being employed. Why is that? Over decades of training salespeople and property managers, I have found that the principals all seem to struggle with talent identification, …
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Toward COVID normal: Travis Williams
In this exciting new column, Box+Dice CEO Travis Williams asks the tough questions of top-performing agents. First up it’s Fletchers Real Estate’s top auctioneer Tim Heavyside who talks about the impact of COVID-19 and what he believes 2021 will bring. What metrics changed for you once COVID-19 set in? All… …
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Learning through a crisis
While the complete fallout of the pandemic is still unknown, it is safe to say that it has fundamentally changed the way we all do business. It is also safe to say that the social and economic impacts have been wide-ranging and far-reaching, and few have remained unscathed. However, the prioritisation of innovation during the COVID-19 crisis has been key for many in unlocking potential growth. …
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How to win the pre-Christmas sales rush with digital marketing
Christmas can really throw out the selling cycle. I wouldn’t be surprised if the downtime period was extended this year, as families cross borders to reunite for the holidays. Are you prepared for that? …
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How to come back from a setback: Travis Williams
Box+Dice CEO Travis Williams is no stranger to the peaks and troughs of real estate. As a former agent he knows only too well ‘the slump’ that is the downside of the real estate game. …
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