Kylie Dulhunty
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Elite Agent
How to show true value as a property manager
Property managers need to do more than just return phone calls on time to show true value and secure more managements, a leading industry expert says. Speaking as part of a Transform 2020 lesson, Coronis Now Director Jodie Stainton says property managers must actively think about ways to offer more than their rivals and stand…
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Elite Agent
Tenants play key role in rent roll growth
Tenants can provide an untapped resource to generate new rental listings, a property management expert says. Speaking as part of a Transform 2020 coaching session, Kolmeo Head of Strategy Brock Fisher says word-of-mouth referrals or “advocacy” from tenants can play a critical role in significantly growing a rent roll. “There is one new management lurking…
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Elite Agent
Hyper local prospecting
Real estate agents looking to expand their digital footprint and low-cost marketing options should consider homely.com.au, its Co-CEO Jason Spencer says. Speaking as part of Transform 2020, Jason said the popular real estate platform drew interest from 18 million visitors last year, who were attracted to its unique, hyper-local, user-generated content. Founded in 2014, homely.com.au…
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Elite Agent
If it were Day 1 in real estate again… what would you do differently?
Coming out of the COVID-19 crisis is the perfect time to adopt a “learner mentality” and treat things as though it’s your first day in real estate, a top sales director says. Speaking as part of a Transform 2020 Leadership Lesson, The Agency’s Thomas McGlynn says too often agents think they know it all and…
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Elite Agent
Getting back on track post COVID-19
Real estate agents should use the COVID-19 crisis to do an audit of their business and inject renewed energy into their game plan, a top sales director says. Speaking during a Transform 2020 Leadership Lesson, Thomas McGlynn, from The Agency, told agents the COVID-19 crisis had been a rollercoaster. “It’s been a really steep learning…
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Elite Agent
11 ways to attract new listings during COVID-19
Virtual coffees with clients and helping to promote struggling local businesses are just two of 11 ways agents can generate new leads and listings during the COVID-19 crisis, a leading US agent and coach says. Speaking during one of this year’s Transform lessons, Jim Remley says during the Covid-19 crisis agents need to think outside…
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Elite Agent
How to stop fearing and start having powerful direct conversations
Agents should stop “telling and selling” and start asking deep-diving questions to meet clients’ values, list more properties and make more sales. Speaking during one of this year’s Transform lessons, expert coach Caroline Bolderston says the key to doing this is to learn the art of having powerful direct conversations (PDCs). The trouble is, there…
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Elite Agent
The new listing presentation with Claudio Encina
Real estate agents need to ditch flashy sales pitches and go back to basics and create 'incontestable value' to win listings in the current COVID-19 climate, according to top real estate coach Claudio Encina. Speaking during one of this year's Transform lessons, Claudio Encina says right now potential sellers feel “uncertain, unsafe and uncomfortable” with…
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Elite Agent
New banks on the block
Neobanks, smartbanks, non-bank lenders and home loan disruptors are all terms that prove the mortgage landscape in Australia is rapidly changing. The days of traditional banks being the only option for buyers wanting to take out a home loan are gone, with an array of challengers entering the market. These home loan disruptors include neobanks…
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Selling and Marketing Property
If these walls could talk: How videography can tell luxury homes’ stories
For two decades, Tracey Atkins has been bringing the stories of some of the world’s most opulent and well-known homes to life. With an innate ability to capture the aura, the history and the essence of a property, Tracey and her Goldeneye Media team have created marketing films unlike any others. Breathtaking videography and still…
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Business Leadership
Rolling up their sleeves
In good times a leader’s job is to run the business smoothly and foster happy and productive employees and customers. What happens in uncertain times, when how we work has never been more fluid? That’s the situation the nation has been in since the arrival of COVID-19. PEOPLE FIRST At Direct Connect, a leading moving…
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Business Leadership
Leanne Pilkington: Smart, strategic, and not to be underestimated
While Leanne says she is honoured to have received the award, she is – by her own admission – a somewhat disbelieving face of the women’s real estate movement. “The only special thing about me is my willingness to work hard,” she reflects. “That’s really what has got me to where I am, bloody hard…
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Feature Interviews
Bigger, better and bolder
It’s no secret that property managers are often used as a battering ram, caught in the middle of the landlord’s wants and the tenant’s needs. It’s no simple task managing the competing interests of varying parties, and the complex nature of the job often sees property managers leave the profession soon after entering it. MEN…
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Customer Service
Passion and Purpose
Leading real estate agencies across the country are putting their hands in their pockets to give those less fortunate a place to call home. Across the industry, we’re seeing a societal shift, with agencies passionate about buying and selling homes with a purpose that reaches far beyond a signed contract. From building homes for the…
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Feature Interviews
Daniel Spencer: VPA and LPA training
Daniel Spencer will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. What is your background?I had a large real estate agency in Hobart when I was in my early 20s but have since sold that. Now we have a business that predominantly does three things: we do presentations as…
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Feature Interviews
Stacey Lewis: What buyers want
Stacey Lewis will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. What’s your background?I've been with REA for about two years. Previously, I worked in research for 10 to 12 years across a really broad range of areas. Anything from policy research through to advertising effectiveness, but really focusing…
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Brand Editorial
Mike Gill: Rental ecosystems
Mike Gill will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. Mike, what are you working on right now? We have a big focus on rent at the moment so I’ve been spending a lot of my time looking at rental ecosystems. There are three main groups there –…
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EPM: Feature Interview
Serendipity and Success
Jamie Billerwell’s philosophy on life is a simple one. The effervescent Code Property Group Business Development Manager believes in serendipity. “I’m a big believer that things happen for a reason and that you are right where you are meant to be at any given point in time,” Jamie muses. That doesn’t mean the 28-year-old Queenslander…
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Feature Interviews
Kurtis Pirotta: Digital and Branding
Kurtis Pirotta will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. What's your background?Before I started with REA Group, I was a real estate agent. I was an agent for two years at McGrath, and I was pretty average. I wasn't the best real estate agent ever. The biggest…
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Brand Editorial
Kylie Davis: Technology and Trends
Kylie Davis will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. Kylie, what’s your area of speciality? My speciality these days is PropTech, technology, marketing and data. I’m a storyteller. I understand how to tell a great story and there are superpowers we have as journalists where we can…
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Feature Interviews
Lee Woodward: Value Performance Advertising
Lee Woodward will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. What’s your background? I started in real estate when I was 22. I was a plumber prior to being in real estate, which was a really important part of my career. In my first year in real estate,…
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Brand Editorial
Tara Christianson: Online branding and marketing
Tara Christianson will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au.
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Feature Interviews
Chris Helder: useful belief and the human factor
Chris Helder will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. What is your background?My background is in real estate. I was an agent. I have been a speaker and training real estate agents for 18 years. My life has been working and helping develop Australian salespeople and property…
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Business Leadership
A new direction
If you visited Direct Connect’s stand at AREC this year, you would have noticed something different. While other real estate related companies had branded pens, keyrings and mugs, the moving services company hadn’t produced any merchandise to give away. In a market where competition is increasing, and brand awareness is as important as ever, you’d…
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Brand Editorial
Cameron Kusher: International Markets
Cameron Kusher will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. Cameron, what’s your area of speciality? Residential property is more my speciality (than commercial or other forms of real estate), as is blending economic and demographic trends with what we see in our data, and more specifically on…
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Brand Editorial
Greg Braun: local and global trends
Greg, what’s your area of speciality? My speciality is consumer trends, whether they be global or local – and often the two go hand-in-hand. So what I try and do is understand what we’re seeing in consumers in real estate and understand the wider narrative around why they might be thinking that way or why…
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Feature Interviews
Home is where the heart is
Holly Komorowski wouldn’t be where she is today without a couple of chooks, a lot of heart and a Nike “Just Do It” attitude. Synonymous with innovation in Canberra’s competitive real estate market, Holly has won the 2019 Gold Area as Agent of the Year at the Annual REA Excellence Awards. Taking out the top…
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Brand Editorial
Andrew Winter: Supply and Demand
Andrew Winter will be speaking at Prop20 in March and April. To register for this event visit proprea.com.au. Andrew, what is your main area of interest in real estate? Anything to do with residential real estate! Throughout my career and through media, I’ve dealt with just about everything, from new build projects to renovations to…
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Business Leadership
How to make 2020 your best year yet
Peter Gilchrist doesn’t mince his words when you ask him about goal setting. “I see goal setting as being a crock,” he declares in his typical no-nonsense manner. “So many people believe that if you write a goal, then it’s real. “In reality, it’s nothing. “It’s just a number on a piece of paper.” A…
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Feature Interviews
Staying in one lane and making it count
What a difference 23 months makes. In January 2018, Jye Read was down on his luck. Stuck in a hospital bed after being diagnosed with Type 1 Diabetes, the O’Brien Real Estate agent knew something had to give. Call it a cliche, but the then 22-year-old knew this was a make or break moment. What…
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Business Leadership
Blood, Sweat and No Tears
Debt collection and resolving disputes in court are not usually at the top of employees’ most-loved work tasks. But Simone Firns is different. The Network Pacific Owners Corporation Manager loves the jobs others despise. “The legal component of my role is one of my favourites,” she enthuses with genuine passion. “I like doing debt collection…
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Cover Stories
Business without borders: Inside eXp Realty
Since its inception in 2009, eXp Realty has broken new ground with its cloud-based real estate brokerage. Now that the USborn realtor has expanded to Australia, Kylie Dulhunty takes a look at what the virtual agency has to offer on our shores. The rapidly burgeoning cloud brokerage, eXp Realty, has hit Australian shores with its…
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Business Leadership
Empathy and Understanding the key to service
In an increasingly technological world, David Holman knows people are more important than ever. The Direct Connect Chief Executive Officer says the moving services company’s employees and the vibrant culture within the organisation are what makes things tick. Of course, technology aids their workflow and makes things easier for customers, primarily renters who are moving…
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Real Estate Tech & Social
Tech startups making waves
Wouldn’t it be great if you could predict the price a home would sell for? Don’t you wish you could pay your selling agent a set fee based on the listing price of your home instead of the sale price? Do you yearn for a real estate assistant to help you wade through the millions…
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Feature Interviews
Don’t stop me now – real estate’s elder statesmen
Ken McCarthy doesn’t know the meaning of the words ‘slow down’. At the spritely age of 89, the Ray White Helensburgh Director is one of Australia’s oldest real estate agents. There must be something about the name Ken as down south, in Geelong, Elders Rural Real Estate Sales Manager Ken Drysdale, 69, is also one…
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