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LEADERSHIP
Real estate leadership is changing – and agents are calling the shots
The era of command-and-control leadership in real estate is fading fast. Today’s agents want more than KPIs and top-down directives — they’re looking for empathy, collaboration, and leaders who prioritise wellbeing as much as performance. According to Laing+Simmons CEO and REIA President Leanne Pilkington, leadership that truly connects with teams now looks very different to what it did a decade…
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COURAGEOUS CONVERSATIONS
How Kristen Porter Built A Different Kind Of Real Estate Law Firm
How to build systems to protect your business for the long term.
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LEADERSHIP
Why character skills could be the missing piece in real estate training
Real estate agents have endless options when it comes to skills training. Conferences, coaches, podcasts, webinars and the like. Scripts and dialogues to guide them through objections over fees, educating vendors around price, creating urgency with buyers, managing auction campaigns and so much more. But what about character skills?
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COURAGEOUS CONVERSATIONS
Courage and Career Change: Angela Avgerinos’ Inspiring Journey
After a successful 13-year career in sales, Angela Avgerinos made the unexpected decision to walk away from selling. But rather than leaving real estate behind, she found a new way to make an impact, helping agents succeed from the sidelines.
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LEADERSHIP
How failure can lead to success in real estate: Leanne Pilkington
REIA President Leanne Pilkington shares why failure is a crucial step toward success and how industry professionals can turn setbacks into growth opportunities.
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COURAGEOUS CONVERSATIONS
The Trust Factor: What’s Really Disrupting Real Estate in 2025
Barry Plant CEO Lisa Pennell explains the importance of personal relationships in today's technology-focused market.
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OPINION
How to have frank conversations
The new year market is subdued. Prices in some parts are easing. Buyers are interested but cautious and sticking to their guns. Some vendors are unwilling to budge on price and many campaigns are becoming stalemates. Agents must be clear with vendors about price expectations, but what’s the best way to do this?
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COURAGEOUS CONVERSATIONS
From Dancing with the Stars to Real Estate: How Entertainment Skills Created a “Standout Brand”
“I started looking on the internet about garden gnomes and they're like mystical creatures that protect the home. And I thought, what a really nice notion for owners to feel like we're protected, we're looked after.”
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COURAGEOUS CONVERSATIONS
Turning your name into a winning real estate brand: Michelle Champion
How did a near-miss in early strategy lead to Michelle Champion starting her own groundbreaking business?
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BEST PRACTICE
Caring for our industry’s unsung heroes
Property management can be thankless but business owners know the value of a great property manager.
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COURAGEOUS CONVERSATIONS
Leading Out of Loss: Michael Nitschke’s Path to Reviving a Family Legacy
When Michael Nitschke took over the family business at just 30 years of age after the sudden passing of his parents he discovered a business deeply in debt with only six weeks of cash left.
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Real Estate News
Delving Deeper Through a Long-term Marketing lens
Whether directly or indirectly, marketing value is typically expressed in terms of return on investment, but Laing+Simmons CEO and REIA President Leanne Pilkington says there are ways to nurture clients beyond the transaction which deliver a greater depth of meaning to your brand and message. There are many tactics and initiatives agents can use which fall under the umbrella of…
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COURAGEOUS CONVERSATIONS
Stepping Up to the Plate: Michael Crossland on Turning Adversity into Opportunity
In today's real estate industry, professionals face numerous challenges - market fluctuations, client expectations, and economic pressures. To succeed, developing resilience, adapting to change, and maintaining a positive mindset is essential.
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COURAGEOUS CONVERSATIONS
Lisa Britcliffe: From real estate to self-discovery and back again
Surrogacy is a journey filled with hope and anticipation. So is starting a real estate agency, or any business, from the ground up
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COURAGEOUS CONVERSATIONS
Grant Jupe: 10 lessons from a Journey Through Surrogacy, Parenthood, and Entrepreneurship
Surrogacy is a journey filled with hope and anticipation. So is starting a real estate agency, or any business, from the ground up
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CONTRIBUTORS
Redefining mentoring: There’s no one-size-fits-all
Most progressive real estate businesses have mentoring programs in recognition of the importance of sharing ideas, wisdom, experiences and more.
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COURAGEOUS CONVERSATIONS
Breaking barriers: Melinda Kirby on tackling challenges head-on, revolutionising work-life harmony, and empowering women to lead and succeed
From standalone agent to industry leader, Melinda Kirby breaks through barriers with a blend of fierce strategy and genuine care, setting new standards for women in real estate.
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COURAGEOUS CONVERSATIONS
Back on track: Grant Turner on overcoming health hurdles, resilience in real estate and an inspiring cycling comeback
In the face of life's most daunting challenges, some individuals not only persevere but also emerge stronger, wiser, and more compassionate. Grant Turner's story is a testament to the transformative power of resilience. When confronted with a sudden and serious health condition, he refused to let it define him. Instead, he embraced the struggle, rediscovered his passion for real estate,…
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CONTRIBUTORS
Leanne Pilkington: Leadership without answers
I’ve been fortunate over the years to have been trusted to fulfil various leadership positions, at the organisational, industry and philanthropic levels.
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COURAGEOUS CONVERSATIONS
From Trauma into Triumph: Mel Thomas’ Mission to Empower the Next Generation
Imagine a world where every young person is empowered with the skills, confidence, and resilience to face life's challenges head-on—this vision drives Mel Thomas and the transformative KYUP! Project.
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COURAGEOUS CONVERSATIONS
Fearless leadership: Rebecca Halton on pioneering growth, empowering your team and embracing wellness
In a realm where tradition sometimes stifles innovation, Rebecca Halton shatters the mould, pioneering a unique blend of team empowerment and wellness in real estate, turning a career curveball into a triumph of managing a staggering 2500 properties.
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CONTRIBUTORS
Leanne Pilkington: Interest rates, supply challenges and emerging real estate trends in 2024
In the throes of 2024, the Australian real estate market faces a critical juncture, challenged by the ebb and flow of interest rates and pressing supply issues. Here, Laing+Simmons Chief Executive Officer and Real Estate Institute of Australia President, Leanne Pilkington, reveals why this pivotal moment will demand unprecedented adaptability and strategic foresight from buyers, sellers, investors and agents alike.
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COURAGEOUS CONVERSATIONS
From receptionist to real estate trailblazer: Nicole Katsivelas on leadership essentials, mastering company culture and overcoming self-limitations
Imagine transforming from a front desk receptionist to a high-flying partner and head of department at leading Victorian agency Jellis Craig.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: Christine Ewin’s proven strategies for mastering real estate, navigating setbacks, and reclaiming the top spot
With 22 years of experience under her belt, Christine Ewin reveals how resilience, adaptability, and spot-on people skills made her a force to be reckoned with.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: How Jonny Warren turned adversity into his greatest teacher
When Jonny Warren was homeless and struggling to get his life on track after battling drugs in his 20s, he never imagined he would one day lead a team of 13 as director of one of Canberra’s fastest-growing real estate agencies.
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CONTRIBUTORS
Leanne Pilkington: Why diversifying real estate is more than revenue, it’s a service revolution
For real estate businesses, diversifying revenue streams is important.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: Laura O’Reilly reveals how she is helping people with disabilities have a fighting chance at a normal life
Laura O'Reilly’s always been incredibly passionate about helping those around her who haven't had an easy path in life.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: Mike Green talks about passion and purpose and why you need something to drive you
Five months into his retirement, Harcourts Managing Director, Mike Green knew he wasn’t living his best life.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: Romany Brooks on how to handle people saying no and the importance of community
BresicWhitney sales agent, Romany Brooks is passionate about real estate and her community, with a strong ethos of building a positive culture wherever she goes.
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CONTRIBUTORS
Leanne Pilkington: the contribution criteria that make a lasting community impact
Real estate people can be justifiably proud of the role they play in local communities.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: Nathan Casserly talks “shared leadership” and tackling hard times beyond the business world
How Nathan Casserly restructured his business and why going into “Superman mode” isn’t always the right thing to do as a leader
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CONTRIBUTORS
Leanne Pilkington: profiling with purpose
Understanding not only how, but why, people communicate the way they do, enables us to understand their perspective.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: Avi Khan on how to empower your team by fostering leadership from within
In a short space of time, Avi Khan has been able to create one of the fastest-growing agencies in Brisbane, driven by his personal leadership style.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: Nicole Davidson on how to stop seeking external validation and start developing your emotional self
Navigating your way through life and in the process trying to find yourself, are some of the biggest challenges we all face.
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COURAGEOUS CONVERSATIONS
Courageous Conversations: Anna Cavill on launching your real estate career in your 40s
With all the demands that real estate puts on you, it can be difficult to start a career as an agent later in life.
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