Search Results for: The Block
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Ask the Coach
Ask the Coach: How to present an offer in a slow market
Q. How can I get my vendors to accept an offer in a slow market? I feel they’re starting to lose faith in me. – Raymond Indrawan, Win Real Estate Mulgrave Victoria Not many agents put much thought into the words they use when presenting offers to vendors. They don’t seem to understand that words have the power to make…
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BEST PRACTICE
Writing it down: Jet Xavier
Now before you stop reading, switch off and think, ‘How can something like journaling improve my business?’, let me show you how. What journaling does is alleviate some of the key roadblocks to success in real estate: stress and anxiety, negative mindsets, lack of discipline and consistency. Journaling is a powerful tool to clear the mind. Tim Ferriss says, “I’m just caging my monkey mind on…
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EPM
Taking the Step Up: Anthea Economos
Anthea Economos likes to stand on her own two feet. A vivacious and dedicated property manager at Ray White Rockdale, the driven daughter of principal Con has well and truly shed the ‘boss’s daughter’ label. That’s not to say the pair don’t gel like peas and carrots; it just means there’s the utmost respect and appreciation for what each brings to the…
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EPM: Leadership
Jo-Anne Oliveri: Pinnacle learning destination
Empowered by ireviloution and businessDEPOT, the Property Management Leadership Summit is for property management leaders who are serious about leadership and business success. Over 100 principals, heads of PM departments and BDMs from across Australia attended the two-day Summit on the Gold Coast earlier this year and were inspired to step up, lead their team and profitably grow their business. Twenty…
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Elite Agent
3 lessons from Masterchef for real estate agents: Samantha McLean
Masterchef and being in real estate. Kind of the same. I’ve said it before, but in case you missed it, I’m going to compare life in the industry to those fun mystery box challenges you usually see at the beginning of each week of competition. Those where George, Matt and Gary dream up this list of weird ingredients, put them in…
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Thought Leaders Podcast
Episode 55: A guided tour of Silicon Valley: Inside Facebook, LinkedIn and Inman Connect with Steve Carroll
Guest Interview: Samantha McLean talks to Steve Carroll, Director of Industry Relations at realestate.com.au, about his visit to Facebook and LinkedIn HQ, his key takeaways from Inman Connect, and why AI, partnerships and personalised service will move real estate businesses forward. ‘Elevate’ is the official podcast of Elite Agent Magazine for real estate industry sales professionals, property managers, and leaders.…
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EPM: Technology & Social
A game of drones: Sharon Fox-Slater
It wasn’t long ago that drones were developed only for military purposes. Today, remotely piloted aircraft systems (RPAS), or unmanned aerial vehicles (UAVs), are mainstream and flocks can be seen flying over local parks and beaches every weekend.But it’s not only enthusiastic families taking to the skies; real estate agents have been quick to adopt the technology. When the first commercial drones came on the scene, early…
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Elite Agent
Generation to Generation: Sean Hughes
As a teenager Sean Hughes was a “hustler”. Don’t worry, we’re not talking anything illegal. Just good, common-sense entrepreneurship – with a dash of cheekiness thrown in. After all, you’ve got to have a bit of pluck to save the $12,000 deposit needed to buy your first house when you’re just 16. “I was a little hustler back in the day,” the Realmark Coastal principal…
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EPM: BD & Growth
Property Management in the Year 2058
Cast your mind back forty years to the real estate industry of 1978 in Australia. Being a relatively youthful industry, you might not remember the ‘bad old days’. They were light years from the profession we know and enjoy today. Whilst some things remain the same about success in real estate – prospecting must be part of every day, timely…
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EPM: BD & Growth
Tara Bradbury: Make the call!
Over the last few months, I have been visiting offices to conduct coaching sessions where agents have allowed me to observe their phone prospecting. While sitting on the sidelines, I found a common trend that makes these sessions more difficult than they need to be, and passed along my tips to ensure the best possible result on future calls. Do you…
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Video of the Week
Video of the Week: Two is better than one in Henley Beach
“The property for sale is a proud standing townhouse with ocean views, it demanded a creative campaign,” said OusProperty agent Brad Henderson. This is one of the videos they produced, the less traditional mobile-style ‘behind the scenes’ of 296 Seaview Road. Now here’s the traditional property video – a beautiful cinematic piece of this stunning Henley Beach townhouse. So which one…
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Thought Leaders Podcast
Episode 54: Holly Komorowski from home.byholly talks stand-out property marketing (that wins awards!) and how you can too.
Guest Interview: Samantha McLean talks to Holly Komorowski, Principal of home.byholly and winner of the 2017 AREA Residential Property Campaign of the Year award, about how she grew her business and team ‘collective’, how to stand out in your marketing, and tips for leveraging the true power of digital. ‘Elevate’ is the official podcast of Elite Agent Magazine for real estate…
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BEST PRACTICE
Managing your biggest barrier to success: Mark Engelmann
Business owners and leaders often understand the financial implications of engaging an offshore team. Firstly, it is more cost effective to have a low-cost resource doing the non-revenue generating, or low-value, work; secondly, the opportunity cost that it creates by freeing up the local team to focus on revenue-generating work is also very clear. However, the commercial benefits alone are…
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SELLING + MARKETING PROPERTY
Selling your true worth: Josh Pyatt
How many times have you pitched for the business and never got the commission fee you originally asked for or told that particular owner? I think we’re all a bit guilty of dropping the fee we ask for from time to time in order to win and secure the listing. And there’s nothing wrong with that. Sometimes you’ve gotta do what you’ve gotta do. But what…
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EPM: Feature Interview
Nurturing the Nature of Property Management: Rae Tolley
Reflecting on a property management career that has spanned over two decades, Beller Property Group’s Rae Tolley says it’s a role that appeals to her nurturing nature. “You need to be caring and have a big-picture approach, because as a property manager you’re a big part of people’s lives.” Rae started her real estate career with an 18-month stint in…
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TECH + SOCIAL
The Future of Work: Special Report
Cloud-based virtual real estate brokerages, offshore labour, and designing and building emotionally and intellectually intelligent buildings will dramatically change the way agents work in the future, experts say. The days of real estate agents existing solely in a bricks-and-mortar office are already dissolving, with US cloud brokerage eXp Realty hitting more than 10,000 agents and uplisting on the Nasdaq Stock Market late last month. The agency…
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FEATURE INTERVIEWS
Gift of a Lifetime: Laing+Simmons
What do a pizza, a walk in the park, a haircut, a cocktail and a cup of tea have in common? They’re the key elements in a $50,000 award-winning marketing campaign that successfully promoted the Laing+Simmons real estate brand last year. Entitled Memorable Moments, the campaign took out the Annual REA Excellence Award for Brand Campaign of the Year – Residential. Laing+Simmons Managing Director Leanne Pilkington says…
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EPM: Leadership
The D-Word: Brock Fisher
What strikes me when I think back to the start of my accidental property management career in 1998 is that the fundamentals of what we do are still very much the same. Sure, our trust accounting software is now a bit fancier. We market properties on the internet and take online bookings to view them. We usually do our inspections on an app rather than with pen…
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Thought Leaders Podcast
Episode 53: Nigel Dalton on ‘the Black Mirror’ in real estate, connected communities and the Internet of Things
In this podcast interview, Samantha McLean talks to REA Group Chief Inventor Nigel Dalton about social credit systems, how trust ratings impact your business, what to do with negative reviews and how being part of a high-performance team will help with resolving these problems.
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EPM: Ask The Expert
Ask the Coach: How should BDMs schedule their prospecting?
Q. When is the best time of the day and week to prospect? Firstly, if you are serious about rent roll growth – every day! Full-time BDMs need to be cultivating new leads and working their database every day of every week. Secondly, when we are looking at what time of the day is best and how much time you should…
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BEST PRACTICE
Productivity = Performance: Caroline Bolderston
‘PRODUCTIVITY’ is a bit of a buzzword, not just in the real estate industry but across all sectors – corporate, government, sports… But what does it really mean? What does improving your productivity do for you and your business? Productivity is about getting the most from the daily, weekly and monthly activities that are the drivers of your current and…
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EPM: First Person
Call the Professional: Fiona Blayney
I think everyone has an inner wannabe. I’m not talking about the social wannabe, the one you’d associate with a schoolyard name-calling, but the adult wannabe that exists in us all. There are two types of adult wannabe status. One that invariably rears its head is when we’ve got the time and inclination to dabble in that profession we fancy…
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Thought Leaders Podcast
Episode 52: Using Facebook to generate and convert leads with Emma Barr
Guest Interview: Samantha McLean talks to iLEADS founder and director Emma Barr about using Facebook to generate leads, why you should use Ad Manager over ‘boosting’ posts, the different types of Facebook ad campaigns and what you should be spending to get the results you need. ‘Elevate’ is the official podcast of Elite Agent Magazine for real estate industry sales professionals,…
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INDUSTRY NEWS
Everything you need to know about changes coming into place from July 1
Federal GST changes for property After July 1 2018 buyers of new residential houses, apartments and land blocks will be responsible for making sure the GST on their purchase is paid to the ATO as part of the settlement process. This GST will not be an additional cost to buyers, it’s already part of any contracted purchase, but prior to…
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TECH + SOCIAL
Office of the future: Nick Boyd
Our industry has seen a remarkable transformation already: new emerging brands, new property portals offering referral fee leads and new customer service platforms introducing AI technology, just to name a few. Many of these advances and changes stem from external resources trying to either create positive steps in our industry or take a slice of the pie. All these changes…
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AREC2018 EA Studio
AREC 2018 Feature Interview: Taney Jain with Claudio Encina
TRANSCRIPT Claudio: Well, guess who stopped by the couch here at Elite Agent Magazine stand at AREC 2018? None other than Taney Jain. Taney, thank you for dropping in, my friend. Taney: Thank you so much. Claudio: You did your keynote this morning, and I’ve asked a few people, “Who is your favourite speaker?”. And you have come up every…
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EPM: Best Practice & Legislation
(Rental) House Rules: Sharon Fox-Slater
When it comes to Rental House Rules, rule number one is don’t DIY, cautions Sharon Fox-Slater. Seduced by the plummy tones of Laurence Llewelyn-Bowen (aka LLB) or the ocker Scottie Cam, the return of home renovation shows like House Rules and The Block is often a siren call to would-be DIYers. And while picking up the power tools at their…
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EPM: First Person
Problem Personalities: Debbie Palmer
Across the nation we are collectively known as property managers – but we should be more aptly known as people managers or relationship managers. Properties don’t complain, get angry or fail to follow through on requests, but tenants and landlords sometimes do. Managing difficult clients is all about understanding relationships, and people’s emotions and behaviours. More often than not, an…
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SELLING + MARKETING PROPERTY
Creating the future – Mark McLeod
I don’t know whether you have ever tried to write a song, but when I was younger and tried I couldn’t help just regurgitating a tune that already existed. Many people have been asked what the real estate office of the future may look like. It’s quite a challenge to answer, as the most difficult part is to separate yourself…
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Thought Leaders Podcast
Episode 51: The rise of influencer marketing, personalisation and the year of the customer with Amanda Stevens
Guest Interview: Samantha McLean talks to consumer trends and customer experience expert Amanda Stevens about the current trends of personalisation and influencer marketing, how agents and teams can build influence through storytelling, and what to expect in the future of consumer behaviour. ‘Elevate’ is the official podcast of Elite Agent Magazine for real estate industry sales professionals, property managers, and…
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EPM: Best Practice & Legislation
How to Grow From Reviews to Referrals: Kasey McDonald
Nothing will destroy a rent roll quicker than a slew of bad referrals and an army of online haters. In the face of such a demanding job as property management, how exactly do you safeguard your department from bad reviews and create a healthy tribe of promoters to grow your business through referrals? It’s a question I often get asked by perplexed principals and property managers who…
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TECH + SOCIAL
Augmented Reality: The Personal Touch by Diana Dugan
How long have you been in real estate? I’ve been in real estate for 10 years. I initially joined local franchise agencies in the Bayside area before starting my own company in 2011. It seems like only yesterday I branched out on my own, with a lot of nerves but also a lot of ideas and determination. How did you…
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EPM: Ask The Expert
Ask the Coach: How to set priorities to maximise your time and accomplish more
Q. I can never seem to find enough hours in my day and my workload just seems to be increasing with the demands of my clients. How do I find more time? One of the first things to remember is that we all have the same number of hours in the day. It’s what we plan for and set about…
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INDUSTRY NEWS
2018-19 state budget wrap up: What it means for the property sector
With the majority of states (South Australia will need to wait until September due to their change in government) receiving their 2018-19 budgets, here’s how the property industry fared across the nation. New South Wales The second NSW budget handed down by Treasurer Dominic Perrottet had an aim to tackle transport, health and education projects, but left a lot to…
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Elite Agent
Stress-free end of financial year
Here are five things you can do to ease the EOFY burden. 1: PAY OUTSTANDING INVOICES The EOFY tends to see phones running hot and inboxes overflowing. Owners want the peace of mind of knowing that any outstanding invoices relating to their property are paid before the clock ticks over to a new financial year. When you receive a request…
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