Caroline Bolderston

Caroline Bolderston

Caroline Bolderston heads up Being Bold Coaching and training, which provides coaching and support for Sales Agents, Sales Teams and Principals. For more information visit beingbold.com.au
  • Elite Agent
    best self Caroline Bolderston

    How to put your best self forward: Caroline Bolderston

    Instability, unprecedented, distressed. When these are the buzzwords for a while, you know that people have been doing it tough. The pandemic has challenged all of us, and as Caroline Bolderston explains, the only thing you can control in times of crisis is yourself and how you show up for the people around you. We have all been tested to varying degrees during the pandemic. …

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  • CONTRIBUTORS

    The simple way to build your profile

    Just because the market is skyrocketing doesn’t mean you can put building your profile in the ‘too hard’ basket. Caroline Bolderston explains why you need to build your profile now, and the easiest way to do it. If there is one thing that causes frustration, confusion and often overwhelms sales agents, it’s their profile-building plan.  With so many parts of your business to focus on, …

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  • Elite Agent
    Caroline Bolderston

    Caroline Bolderston: Avoiding mixed messages

    Getting your message across in a clear, succinct and polite fashion can be difficult at the best of times. Caroline Bolderston examines which technological channels are best for what type of communication, so you don't end up delivering mixed messages. …

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  • OPINION

    Knowledge is power

    Spring is one of the peak selling periods agents look forward to each year. Listings are often more abundant as many owners choose to sell when their property looks its best.  If you could find a way to increase your clearance rates and reduce your days on market, would that make your spring selling period even better? One thing I am certain about is that having a process-driven, …

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  • CUSTOMER SERVICE

    Service, please!

    Every client wants excellent service, but no two are the same. In order to deliver excellent service, you need to know what your client values and the outcomes they desire. You see, when you know what a client values and what they expect to happen, that’s when you have the potential to truly serve and deliver an exceptional experience. You can do this in three simple steps: STEP 1. …

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  • SELLING + MARKETING PROPERTY

    Don’t fake it to make it

    How many times have you heard “fake it until you make it”? While there may have been an argument for this in the past, the human need for authenticity has grown. Many of us know what being authentic means and want to be seen that way, but how exactly do you do it? It’s simple – stop faking it. This year is going to be the year where agents embrace authenticity and make the shift from being a salesperson to an advisor. …

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  • BEST PRACTICE

    Three steps to clearer thinking

    Every day I see the impact thoughts have on agents, and as a coach it’s often the place I spend the most time supporting, guiding and strengthening. And the most amazing thing about thoughts? We have 100 per cent control over them. Everything starts with thoughts. You know what it’s like when you wake up… …

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  • BEST PRACTICE

    Leveraging your assets

    Leveraging your assets With so many new and exciting tech offerings in real estate, it would be easy to become swamped without knowing if what you’re doing is working. Caroline Bolderston explains why sometimes keeping it simple is best. Humans are a complex bunch. Many of us are attracted to what is new, exciting and… …

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  • BEST PRACTICE

    5 ways to bring CEO thinking to your business

    You may have noticed that every large business has a chief executive officer at the helm. As businesses grow, they recognise the need to hire an individual who is responsible for the overall success of the business and has the ultimate authority to make final decisions. The CEO sets the culture and business standards and they determine the mission and core values. …

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  • Elite Agent

    The Great Equaliser: Caroline Bolderston

    Have you ever watched The Amazing Race? Being a competitive person by nature, I love the concept of teams of two, racing around the world to be the first to the finish line. Not to mention they take home USD$1 million. One thing I realised from watching the reality show was the strategy involved in each episode. If no one has pulled away from the pack, …

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  • Elite Agent

    Great expectations

    Have you ever asked yourself, ‘Am I expecting too much?’ It’s a question principals and lead agents ask frequently. It usually comes up when they are frustrated, disappointed and the performance and follow through of their team members has let them down. It’s rare that the leader’s expectations are too high. Instead, there is often a gap between the expectations of each party and this can have a massive impact on what is, …

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  • Elite Agent

    The million dollar myth: Caroline Bolderston

    As a coach, I constantly hear agents talking about the Million Dollar goal, almost as if it is expected and that anything less is not a worthy pursuit. I have seen firsthand what chasing the million-dollar dream takes and, in many cases, what it costs. Here’s the bottom line: most agents are not cut out to be million-dollar writers. I am the first to applaud million-dollar writers; …

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  • BEST PRACTICE

    Is it time to interrupt yourself?

    As we leave one year behind and look towards the new one, we often find ourselves with the best intentions, feeling totally committed to new outcomes and results. We take time to set our goals and truly desire to do better, do differently and achieve new standards – only to find that after a short period we have reverted to the same old patterns and behaviours. …

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  • BEST PRACTICE

    5 ways to improve communication in your team

    The more I work with agent teams (of all sizes) the more convinced I am that communication is the underlying problem to many frustrations, disappointments and confusion – not to mention wasted time with interruptions, crossover and repeated information. As you may know, I am obsessed with reducing wasted time and increasing productive time, so I am always looking at ways to improve communication. …

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  • LEADERSHIP

    7 ways to boost your leadership skill set

    We often hear about different forms of leadership – inspirational leadership, motivational leadership, innovative leadership and leading-from-the-front leadership. Leadership is many things, but in essence it all comes down to this: a leader provides a pathway to help others expand their thinking, challenging their beliefs and attitudes about what’s possible. Leadership allows others to own their contribution, which boosts confidence, growth and personal performance. …

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  • BEST PRACTICE

    Productivity = Performance: Caroline Bolderston

    ‘PRODUCTIVITY’ is a bit of a buzzword, not just in the real estate industry but across all sectors – corporate, government, sports… But what does it really mean? What does improving your productivity do for you and your business? Productivity is about getting the most from the daily, weekly and monthly activities that are the drivers of your current and future income. …

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  • BEST PRACTICE

    How to make the most of the hours in your day: Caroline Bolderston

    ONE OF THE LAMENTS regularly heard in real estate is that there is never enough time in the day, says Coach Caroline Bolderston. How well are you managing your diary? REAL ESTATE IS an unpredictable business. One phone call can throw out your entire plan for the next 12 hours, yet I firmly believe that we still have the power to achieve what we need to every day. …

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