Kasey Mcdonald

Kasey McDonald is a consultant and trainer at BDM Academy. She is also the Managing Director of PMT Academy and the Co-Founder of Real Estate Training Group (RETG).
  • For most people the trouble with delegating begins with relinquishing control. It requires you to transfer some of your workload to someone else, trusting they will do it well and on time, all the while knowing accountability remains with the delegator – that’s you. Most of the world’s esteemed leaders are experts at delegating. Entrepreneur …

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  • It may seem like an outdated process to some, but conducting regular performance reviews across the property management department is a sure-fire way to motivate and reward your staff while driving the bottom line. WHY DO AN ANNUAL PERFORMANCE REVIEW? Clarity A performance review can be a great opportunity to get some one-on-one feedback from your …

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  • There are a growing number of digital tools that can help a property manager improve workflow to drive efficiency. However, as property managers we have a tendency to want to complicate processes, which can result in clunky workflow and long nights of eating dinner at our computer. Over the years I’ve spent a lot of …

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  • Nothing will destroy a rent roll quicker than a slew of bad referrals and an army of online haters. In the face of such a demanding job as property management, how exactly do you safeguard your department from bad reviews and create a healthy tribe of promoters to grow your business through referrals? It’s a question I often get asked by perplexed …

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  • It is a question I get asked all the time, and not just by property managers either. In fact, if I had a dollar for every time someone asked me this million-dollar question, I’d no doubt be sipping mojitos on a tropical island in early retirement! I even found myself discussing this topic on stage …

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  • With almost two decades’ experience at the coalface, I will admit that I didn’t always do things right. There have been a lot of learning curves along the way. On my very first day on the job, I was given an empty desk and a phone, and that was it. I didn’t know the first thing …

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  • Whether you’re an eager BDM wanting to impress the principal, or an enthusiastic and driven property manager, rent roll growth is usually the common goal. Kasey McDonald discusses why a strong handover connection between the two is vital for everyone, including the client. Let’s face it – everyone wants to grow their rent roll. After all, with …

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