Kasey Mcdonald

Kasey Mcdonald

Kasey McDonald is the Director and Principal Consultant at PMT Academy AU/NZ/USA, consultant and trainer at BDM Academy and the Co-Founder of Real Estate Training Group (RETG)
  • EPM: Leadership

    10 things every principal should know about property management

    From what I’ve seen, most principals have taken a similar journey en route to taking the reigns at their agency. You were a successful salesperson who embraced the natural progression of opening or buying your agency. You knew property management played a vital role in the future success of the agency, but it was an area you knew little about. You had a basic understanding, …

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  • EPM

    Trust in your team

    For most people the trouble with delegating begins with relinquishing control. It requires you to transfer some of your workload to someone else, trusting they will do it well and on time, all the while knowing accountability remains with the delegator – that’s you. Most of the world’s esteemed leaders are experts at delegating. Entrepreneur Richard Branson says it best: “You need to learn to delegate so you can focus on the big picture. …

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  • EPM: Productivity

    How to get your property management team in peak performance

    It may seem like an outdated process to some, but conducting regular performance reviews across the property management department is a sure-fire way to motivate and reward your staff while driving the bottom line. WHY DO AN ANNUAL PERFORMANCE REVIEW? Clarity A performance review can be a great opportunity to get some one-on-one feedback from your employees and understand what their aspirations are. …

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  • EPM: Productivity

    How to build an effective workflow (and why you need one)

    There are a growing number of digital tools that can help a property manager improve workflow to drive efficiency. However, as property managers we have a tendency to want to complicate processes, which can result in clunky workflow and long nights of eating dinner at our computer. Over the years I’ve spent a lot of time auditing property managers and their workflows, …

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  • EPM: Best Practice & Legislation

    How to Grow From Reviews to Referrals: Kasey McDonald

    Nothing will destroy a rent roll quicker than a slew of bad referrals and an army of online haters. In the face of such a demanding job as property management, how exactly do you safeguard your department from bad reviews and create a healthy tribe of promoters to grow your business through referrals? It’s a question I often get asked by perplexed principals and property managers who find themselves in damage control when they start losing properties due to poor management. …

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  • EPM: Best Practice & Legislation

    Kasey McDonald: How Many Properties Can A Property Manager Manage?

    It is a question I get asked all the time, and not just by property managers either. In fact, if I had a dollar for every time someone asked me this million-dollar question, I’d no doubt be sipping mojitos on a tropical island in early retirement! I even found myself discussing this topic on stage last month when I presented at the PM Grow Summit event in the US. …

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  • EPM: Productivity

    2018: Your Best Year

    With almost two decades’ experience at the coalface, I will admit that I didn’t always do things right. There have been a lot of learning curves along the way. On my very first day on the job, I was given an empty desk and a phone, and that was it. I didn’t know the first thing about managing a property, and boy, …

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  • EPM

    A Smooth Transition: Kasey McDonald

    Whether you’re an eager BDM wanting to impress the principal, or an enthusiastic and driven property manager, rent roll growth is usually the common goal. Kasey McDonald discusses why a strong handover connection between the two is vital for everyone, including the client. Let’s face it – everyone wants to grow their rent roll. After all, with growth comes more opportunity for success all round. …

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