BEST PRACTICE
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Learning through a crisis
While the complete fallout of the pandemic is still unknown, it is safe to say that it has fundamentally changed the way we all do business. It is also safe to say that the social and economic impacts have been wide-ranging and far-reaching, and few have remained unscathed. However, the prioritisation of innovation during the COVID-19 crisis has been key…
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How to win the pre-Christmas sales rush with digital marketing
Christmas can really throw out the selling cycle. I wouldn’t be surprised if the downtime period was extended this year, as families cross borders to reunite for the holidays. Are you prepared for that?
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How to come back from a setback: Travis Williams
Box+Dice CEO Travis Williams is no stranger to the peaks and troughs of real estate. As a former agent he knows only too well ‘the slump’ that is the downside of the real estate game.
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A third of our waste comes from buildings. This one’s designed for reuse and cuts emissions by 88%
Designing buildings so they can easily be taken apart and the materials reused provides a feasible and commercial pathway for minimising waste and greenhouse gas emissions.
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How to build an online brand: Drew Davies
Over the past six years, the Place Estate Agents Ascot Director has built a solid online presence as Australia’s most-followed agent on Instagram.
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Tips for a winning AREAs entry – from those who’ve won before
The deadline to enter the Annual REA Excellence Awards is creeping closer, and if you haven't yet got your entry sorted out, it's time to get busy.
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Overcome what is holding you back
Can you remember when you first started in this wonderful industry? You got your qualification, you did your induction training and you were feeling fired up and ready to take on your patch and be the next number one. On your first day in the real world of real estate, your principal would have said something along the lines of,…
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Six fundamentals of radical influence
Once solely the domain of big brands and well-known companies, what makes an ‘influencer’ has drastically changed over the past decade, and real estate agents wanting to be seen as an expert in their field need to have “the courage to do things differently”. Speaking as part of Accelerate 2020, Julie Masters, the Chief Executive Officer of Influence Nation, says…
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How to sell a thousand homes in six years: Chari Emirzade
The secret behind Chari Emirzade selling almost one thousand homes in six years is astoundingly simple – picking up the phone. Hard work and picking up the phone. Picking up the phone when others are scared to. Picking up the phone more than his competition. Making more connections, gaining more appraisals and securing more listings than other agents in his…
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The 4 Cs of a successful real estate agency in 2021
No matter how your agency pivoted during lockdown, the reality is that remote work has become the new normal. Some companies, like Twitter and Square, are allowing staff to work from anywhere – all the time – wherever they feel most creative and productive. Others are offering a 50/50 split, or another mix. Whichever direction you’ve decided to go, remote…
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Healthy housing agenda needed
The World Health Organisation has always been interested in housing as one of the big “causes of the causes”, of the social determinants, of health. The WHO launched evidence-based guidelines for healthy housing policies in 2019. Australia is behind the eight ball on healthy housing. Other governments, including in the United States, United Kingdom and New…
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How to make your display suite an ‘Instagrammable moment’
Every time someone visits your display suite presents a huge opportunity to reach a whole community via their social media platforms. How? By creating ‘Instagrammable moments.’
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How to use the new government incentives to train a real estate agent
Among the many incentives announced during the Federal Budget earlier this month, one that may have been easy to overlook was the poorly-named Boosting Apprenticeship Commencements.
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The social science behind auctions
More than ever before, auctions shape the economy. Sites such as eBay have made them an everyday transaction. The placement of every Google ad is priced by an instantaneous mini-auction. Governments use them to allocate radio spectrum and to run emissions trading schemes. The 2020 Nobel Prize in economics has been awarded to two Americans, Paul Milgrom and Robert Wilson, for their work in analysing…
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How to get the best auction results: Damien Cooley
With the Victorian real estate industry now able to host in-person auctions, we thought it was the perfect time for a refresher course, courtesy of superstar auctioneer Damien Cooley, who shared his knowledge last July on the Elevate podcast. Damien Cooley is amazed at how many auctioneers actually don’t use a hammer. He notes it’s one of his most important…
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Am I coping well during the pandemic?
The pandemic has posed unprecedented challenges. Many of us have lost work, gained carer responsibilities and grappled with social isolation. Experts have warned of a looming wave of mental illness as a result.
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Why do some people struggle to make ‘healthy’ decisions, day after day?
To navigate our way through the world, we constantly make choices. While we’ve all made our fair share of regrettable ones, most of us eventually learn from these – and we generally take this ability for granted.
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Leading the revolution
Starting a new business can be a daunting task. John Knight shares the lessons he has learnt on developing a vision, empowering others to follow you and forging towards success as a team.
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Common COVID-19 cleaning mistakes in the workplace
Lisa Macqueen reveals the eight common health and safety mistakes that workplaces are making on their premises
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Emotional rescue: building a strong workplace
Building a strong workplace culture requires a lot of work by leadership. But the rewards are great - it can pull the business through the toughest of times - even a global pandemic. But sincerity…
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New survey tool reveals industry benchmarks and identifies opportunity
New survey tool reveals industry benchmarks and identifies opportunity The team behind the Rex real estate CRM, have announced a new tool that will anonymously benchmark agencies and assist real estate agency owners looking to improve their customer relationship management strategy. Known as CRMGrader, the tools harnesses the team’s 10 years’ worth of knowledge dealing with real estate agents, administrators and business owners to provide a tool that truly provides value to agencies in just five minutes. …
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Knowledge is power
Spring is one of the peak selling periods agents look forward to each year. Listings are often more abundant as many owners choose to sell when their property looks its best. If you could find a way to increase your clearance rates and reduce your days on market, would that make your spring selling period even better? One thing I…
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Turning lockdown lessons into productivity hacks
Ever since COVID-19 came along and changed the way we all work, every trainer, coach and franchise organisation has begun engaging in a wide variety of online training materials. From motivational content to real estate-specific skills, business development, personal resilience, team building and customer service alternatives, there’s been a host of information absorbed. We’ve been sponges because we know that…
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Automation made easy
‘The clock is ticking’ is a phrase well known to real estate agents. There always seems to be so much to do in so little time. Trevor Bragg takes a look at how agents can use automation to save them time and create more hours to spend with clients. Time – we all wish we had more of it. If…
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Have we just stumbled on the biggest productivity increase of the century?
One of the most striking responses to the COVID-19 pandemic has been the sudden shift of around half the workforce to working at home. In many cases, this was combined with an equally sudden shift to home schooling. Contrary to what might have been expected, working from home was one part of the pandemic response that went remarkably smoothly. Most…
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Strong hands steady the ship
Joel Davoren took up the role of Managing Director at RE/MAX Australia at the start of July. He says transitioning into the role has meant adapting quickly and a shift in thinking, but with change an ever-present factor in everyone’s lives at the moment, he has taken it in his stride. “The feeling of change right now is incredibly palpable; you can…
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The personal touch – at scale
Email autoresponders cut through the obstacles which get in the way of responding to the many property email inquiries an agent receives all day. Bill Shields examines how they can help you boost your client experience. Many of us are thinking about how we will do things differently post-COVID-19 and, perhaps, what things will stay the same. While the market…
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Diving into Claudio Encina’s Winter Challenge
As we navigate through 2020, real estate coach and mentor Claudio Encina has rounded up real estate agents and leaders within Sydney and the ACT to dive in and take part in the 2020 Winter Challenge. With a flair for the socials and a bravery of the winter chill, Claudio is on a mission for himself and those in the…
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Why more companies are going dog friendly
Bringing pet dogs into the workplace is becoming increasingly common. Large companies like Google, Ticketmaster and challenger bank Monzo are just a few that have joined companies in the pet sector (like Pets at Home) that allow employees to bring their dogs to work. Dogs are even being labelled as a new “must-have accessory” in smart offices. But research shows that 64 per cent of workplaces do not…
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Make the right CRM switch
When I started building Box+Dice in the late ’90s, 90 per cent of our customers were coming from carbon paper inspection sheets and institute diaries. If they had any tech at all, it was a basic desktop CRM or Microsoft Excel. We were selling technology as a concept. At trade shows, people would stand 10-deep to see our groundbreaking tech.…
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Turning lockdown lessons into productivity hacks
Ever since COVID-19 came along and changed the way we all work, every trainer, coach and franchise organisation has begun engaging in a wide variety of online training materials. From motivational content to real estate-specific skills, business development, personal resilience, team building and customer service alternatives, there’s been a host of information absorbed. We’ve been sponges because we know that…
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Winning ways
I am often asked the question, “What does it take to be an award-winning office?” I think people expect the answer to be simple but if the answer were simple, nothing would separate the good from the great. Cultivating an award winning team or being an award winning individual is about consistency and doing more than what’s expected. Sounds easy…
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Positivity always wins
There’s no denying the COVID-19 pandemic has battered Australians around. It’s had a significant emotional and financial impact on our lives and businesses. But if you look closely, there are some important takeaways from this period of chaos that we can use to improve the way we do business going forward. A silver lining of sorts. PEOPLE CAN CHANGE AND…
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Five ways to shift your mindset when times are tough: Chris
Life is complicated. In fact, it’s more complicated than ever with everything that society is going through with COVID-19, due to the lack of uncertainty of what life will look like coming out the other side. It is now more important than ever to think usefully. Here are five tips to help you do exactly that. 1. Positive thinking doesn’t…
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