Elite Agent TV
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Video of the Week – A sublime harbourfront residence
Want to see your video featured here? Send in your property videos to editor@eliteagent.com… More videos of the week
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Industry Supplier Update: Spinify at AREC 2018
Spinify's Matt Bullock spoke to us about how their leaderboard platform works with CRMs and why personalised gamification creates better staff performance.
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Behind the scenes on the Beepo Real Estate Study Tour
TRANSCRIPT I’m really impressed with the the people that they’ve got here, the resources, it’s just mind blowing. I’m actually blown away by the breadth of what staff here can do. They’re highly, highly intelligent people. They’re quite extraordinary really. So I was very very impressed. This tour has been fantastic, that we’ve got to see how everything is set…
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Lisa Perruzza: What should a BDM be posting on social media?
Learn more from PM Transform 2018 More videos from this series TRANSCRIPT I’ve actually learned and looked at same mistakes that I previously made. So a lot of my posts in the past would have been, “Hey, look at me. I’ve just leased this property.” No information, just a picture of me posing with the ‘leased’ sign.…
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Industry Supplier Update: Agentbox at AREC 2018
TRANSCRIPT Agentbox is Australia’s leading CRM. We actually work with more of the top agents in Australia than anyone else, which is actually over 30 per cent, and 20 per cent of the top offices. We’ve been able to build an end-to-end solution for sales and leasing. We’ve also been very excited to announce that we’re the first platform that’s…
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William Chan: How should I organise a growing database?
Learn more from Sales Transform 2018 More videos from this series TRANSCRIPT Firstly, I think you’ve got to accept that you’re not going to have a perfect database ever. It doesn’t work like that. I think, by the time you start calling the people from the start of the list to the end, the people at the…
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Ush Dhanak: How can I stop knee-jerk emotional reactions?
Learn more from PM Transform 2018 More videos from this series TRANSCRIPT So I want to talk about ‘behavioural self-control’ first as a topic. This is one that I personally struggle with all the time. Behavioural self-control is really taking a pause and a step before you make a decision about how you’re going to react. As…
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Michelle Williams: What’s the best way to communicate with my clients?
Learn more from PM Transform 2018 More videos from this series TRANSCRIPT The number one mistake that property managers make is communicate via email or in writing with their clients and customers because of the fear. The fear of conflict and the fear of the reaction that they might get from some of those conversations. I think…
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Industry Supplier Update: @realty at AREC 2018
TRANSCRIPT @realty is a modern real estate agency. We are basically a platform that allows agents to run their own business under the @realty brand. So, typically, agents can hit a glass ceiling in an office that they’re currently working in. Their only option was generally to go and start their own office. But of course, with that comes the…
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Leanne Pilkington: How do I manage different personalities in my team?
Learn more from Sales Transform 2018 More videos from this series TRANSCRIPT All of my team, in fact, everybody who starts at Laing+Simmons goes through a behavioural profiling tool called a ‘strength deployment inventory’. I don’t think it actually matters which one, I mean that one just works for us. There are lots of different ones. That one works for…
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Using auctions in your marketplace: Josh Hart
Other videos in this series TRANSCRIPT I think in my marketplace one of the key things is actually using auction. We’re a marketplace which doesn’t regularly go down that track but an auction’s all about transparency and showing the full scope of where the market is at. So, I would encourage people in my marketplace to actually use it with…
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Using auctions to build on experience: Karl Secondis
Other videos in this series TRANSCRIPT My advice to an agent coming into real estate is to embrace the auction process because it is a fantastic platform to build your real estate career. It’s a great way to build your profile. Selling properties in less time, the days on market are reduced. You’re selling typically on an unconditional contract and…
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National Auction Round Table: The Skills of Great Auctioneers with Justin Nickerson
Other videos in this series TRANSCRIPT Steve Carroll: I was talking to Nerida, the REA Economist, and she was saying that the climate is such that auctioneers are having to work even harder for their money. Is that fair? Justin Nickerson: I definitely think it’s coming down a little bit more now to the skill of the auctioneer because the…
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Kate Benjamin: How much time should I be making for prospecting?
Learn More from PM Transform 2018 More videos from this series TRANSCRIPT If you don’t make the time for prospecting in your calendar, then it will not get done. Business owners, BDMs, PMs alike; if you do not have an appointment with the phone for time to contact, time to call, time to make those appraisals, then…
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AREC 2018 Feature Interview: Evan Broadbent with Claudio Encina
TRANSCRIPT Claudio Encina: Here we are at AREC 2018, Elite Agent stand, and we’ve got a special guest today, Evan Broadbent. So Evan, tell us a little bit about yourself. You own Harcourts Warragul in Victoria, and you got another company called Quickrealestate. Give us a little bit of an insight on both the businesses. Evan Broadbent: 20th year in…
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AREC 2018 Feature Interview: Chris Hanley and Phil Harris with Samantha McLean
TRANSCRIPT Samantha: Hi everyone, Samantha McLean from Elite Agent Magazine at the AREC 2018 couch. This is one of my most exciting interviews with two of the best guys in real estate: Chris Hanley from Byron Bay First National. Welcome, Chris. And Phil Harris who’s just come offstage this morning from Harris Real Estate in South Australia. Now Byron…
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Charmaine Keegan: How do you build rapport quickly?
Learn more from Sales Transform 2018 More videos from this series TRANSCRIPT In any type of sales or communication, rapport is the number one thing that’s gonna make you like you or not like you. At the end of the day, it’s interesting what Josh said about [how] they’re testing you, you know? I’ve been into an open home before…
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National Auction Round Table Part 7: The Role of Video and Social Media
Other videos in this series TRANSCRIPT Steve Carroll: Are agents using social media well to promote themselves? To promote auctions? I’ll kick off with yourself. Alec Brown: I’m probably biased as an auctioneer. I actually love watching livestream auctions, or auction highlights. I think what is becoming a little bit tiresome is the ‘just listed’ or’ look at this sale…
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Asking your buyer the right questions: Matthew Scafidi
Other videos in this series TRANSCRIPT I think the best piece of advice for agents when running an auction campaign is to have a really good relationship with the buyers. A lot of agents, I think, just go through the motions when they’re doing buyer callbacks, and don’t ask the more detailed questions to find out whether the buyers are…
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AREC 2018 Feature Interview: Sean Hughes with Samantha McLean
TRANSCRIPT Samantha: Welcome back to the AREC 2018 couch. And my guest here right now is Sean Hughes from Realmark Coastal. Welcome Sean. Sean: Thanks for having us. Samantha: Who was your favourite speaker? Sean: Gavin Rubenstein was really quite good. So, some of the people were yesterday Peter was exceptional as well. Lots of different messages, but it seems…
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Steve Carroll: What does a 5-star experience in real estate look like?
Learn more from Sales Transform 2018 More videos from this series TRANSCRIPT One of the things that agents don’t do particularly well is they’re not very good at returning calls. So, this is not a criticism of agents. This is just a fact that agents are very, very, very busy people. But if I make contact with an…
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The importance of vendor communication: Peter Gourdouros
Other videos in this series TRANSCRIPT For all you agents that are thinking that auctions, you gotta remember that communication is the key. You got to communicate with your vendor at all times. The reason for that is, you communicate with your vendor all times, what will happen is you’ll get a great result in auction day. You got to remember…
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Building a successful auction campaign: Will Hampson
Other videos in this series TRANSCRIPT So, what really makes a successful auction campaign is great marketing, stand-out marketing, presentation of the property, having really good presentation. A lot of the estate agents are styling properties and presenting the property really well for sale. Having excellent vendor communication throughout the process, and buyer communication to culminate to a really good auction…
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National Auction Round Table Part 6: Auction Day
Other videos in this series TRANSCRIPT Steve Carroll: So I’m selling my house, this Saturday, it’s going to auction. What’s your advice to me as the seller? Should I go shopping that day? Should I be in the back garden? What happens? Gavin Croft: As an auctioneer, I certainly want the vendor there. Again it’s an enormous decision. I want them…
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Video of the Week: Two is better than one in Henley Beach
“The property for sale is a proud standing townhouse with ocean views, it demanded a creative campaign,” said OusProperty agent Brad Henderson. This is one of the videos they produced, the less traditional mobile-style ‘behind the scenes’ of 296 Seaview Road. Now here’s the traditional property video – a beautiful cinematic piece of this stunning Henley Beach townhouse. So which one…
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Every Agent Has a Story: Melanie Dennis
Every Agent has a Story Season 2 was brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Melanie Dennis, Director of Domain & Co, who shares the key lessons she learned during a condition report early in her career. Always keep the keys of the property on you at all times…
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Industry Supplier Update: Campaigntrack at AREC 2018
TRANSCRIPT Basically, Campaigntrack’s a single platform you can manage all your marketing for your real estate. From traditional print, newspaper, signs, brochures, that kind of thing, and more recently digital marketing. We’ve partnered with, I guess, the two most memorable companies in the world. Arguably, the most powerful marketing platforms on the planet: Google and Facebook. We produced a product…
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Mark McLeod: The most important sale you will make
Learn more from Sales Transform 2018 More videos from this series TRANSCRIPT There’s no other industry more like it, why? One, we’re the only industry in the world that know where our customers live. That’s the first part. You know what I mean? We know, I mean, people come to me all the time and go, “I can’t…
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Engaging with your buyers: James Bell
Other videos in this series TRANSCRIPT The advice I’d give to agents that I work with all the time is, clearly, to make sure that you engage with your buyers, know where they are throughout the whole process and really use them and their feedback and make sure that they’re prepared for the day. Have buyer meetings. We all get…
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National Auction Round Table Part 5: Becoming an Auctioneer
Other videos in this series TRANSCRIPT Steve Carroll: What’s the difference between an ordinary auctioneer and a very, very good auctioneer? James Bell: I think understanding the dynamic of buyer and seller. I feel blessed that I’ve had the ability to have sold in our industry for 18,-19 years, and be an auctioneer that has sold and can read buyer-pattern movement, things like…
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Auction as a method of negotiation: Gavin Croft
Other videos in this series TRANSCRIPT In regards to auction, the one thing that I would have to say is that real estate agents look at it purely as a negotiation method. A lot of people talk about running the process and the reality is it’s very, very, similar, almost identical to a private treaty. The only difference is you’re making…
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