Other videos in this series

Metro completion drives Cronulla family to Campsie in competitive auction
Colemon Su of Colemon Property Group has sold a renovated four-bedroom-plus-study house in Campsie, NSW, for $2.295 million at auction after 27 days on market,

Transparent pricing delivers result for flood-affected Cessnock property
Bryce Gibson has sold a 3-bedroom house at 6 Nelson Street, Cessnock for $635,000 in 39 days, using a transparent pricing strategy that disclosed flood

Dual-income setup and land size attract developer to St. Albans house
Yogi Flis has sold a 3-bedroom house with 2-bedroom granny flat at 121 William Street, St. Albans, for $808,000 via private treaty, attracting a developer

Agent ideas put everyday problems at heart of Hackdays
For commercial agent Grant Turner, the prospect of winning an industrial listing came with a substantial task: preparing an information memorandum that he estimated would

Little Bird treats every owner and tenant as its BDM
Heidi Rosin, who has worked in property management for 25 years, founded Little Bird Properties in Canberra a decade ago, wanting property management to stand

Nicole Carter’s strategic pivot delivers $2.8m Currumbin sale to lifestyle buyers
Nicole Carter from McGrath Estate Agents in Robina has sold a five-bedroom Currumbin house for $2.8 million after pivoting from an auction targeting developers to

Ray White Ferntree Gully puts client service at the centre of change
For Ray White Ferntree Gully, an important test of business improvement is what clients receive. Speaking at PM/ONE 2026, managing director Pat McConnachie and general

Chris Hanley gives property managers a one-word secret sauce
Chris Hanley OAM, the Byron Bay agency owner with more than four decades in real estate, asked that his bio not be read at PM/ONE

Fiona Blayney tells PM/ONE agents to start selling value
Fiona Blayney opened PM/ONE 2026 at the Hilton Sydney with a story about Coke and a warning for property managers: the industry has spent years

Bronte unit held since 1988 sells for $1.035 million after styling refresh pays off
Nicholas Armstrong-Smith of Century 21 Armstrong-Smith has sold a one-bedroom unit at 5/30 Hewlett Street, Bronte, for $1,035,000 at auction — after convincing the vendor

Targeted upsizer strategy secures pre-auction townhouse sale in Botany
Luke Higgins and John Higgins of MyPlace Estate Agents achieved a $1,612,500 pre-auction sale for a three-bedroom townhouse in Botany after creating competition between two

Coastal flooding risk could reshape where new housing gets built
New research from the Climate Council estimates coastal flooding could cost Australia at least $855 billion this century, affecting 267,000 properties across every state and the Northern Territory. The Gold Coast faces the greatest urban exposure at $84.4 billion in projected losses. For real estate professionals, the findings raise growing questions around insurance, planning decisions, and where future coastal housing development should occur.

Highland unveils a new era of brand identity to reflect its expanding prestige property portfolio
Highland has unveiled a sophisticated new brand identity designed to reflect its growth as one of Australia’s leading independent real estate agencies. Founder and CEO David Highland describes the evolution as strategic and digital-first, aligned with AI tools and broader technology rollouts planned over the next 12 months, while reinforcing the company’s culture-centric, customer-focused approach to prestige property.

Dubai developer’s $11.2bn Sharjah project dwarfs Australian projects
Dubai-based Azizi Developments has launched its first Sharjah project, the US$8.1 billion Azizi Florence master-planned community featuring over 10,000 homes including villas, townhouses and apartments alongside retail, hospitality and leisure facilities. At approximately A$11.2 billion, the development dwarfs typical Australian residential projects and reflects Sharjah’s rapidly growing property market, which recorded Dh29.5 billion in transactions last year.

Housing tax package could cut 10,700 new homes as industry warns rents will rise
Australia’s peak property and construction groups have released updated economic modelling estimating the Federal Government’s housing reform package could result in 10,700 fewer new homes between 2026–27 and 2029–30. The analysis, covering changes to negative gearing, capital gains tax, and SMSF borrowing rules, also projects rental prices rising 1.69 per cent and GDP falling by approximately $1.05 billion.

Heritage Botany house on 1,064sqm breaks suburb record at $3.8 million
John Higgins and Luke Higgins from MyPlace have secured a record $3.8 million sale in Botany, Sydney, for a six-bedroom heritage house on 1,064 square

What’s making insurance claims more expensive?
Rising labour and material costs, trade shortages, and increased demand following major weather events are driving up the cost and timeframe of rental property repairs. Combined with significantly higher median rents increasing loss of rent claims, these factors are pushing insurance premiums upward. Property managers can help landlords navigate this environment by reviewing sum insured values and reporting maintenance issues early.

The wisdom of Leanne Pilkington – 30 lessons from the woman who learned to back herself
Leanne Pilkington spent years thinking of herself as “rather a great number two” before buying into Laing+Simmons in her late fifties. Drawn from her columns and conversations with Elite Agent, these 30 lessons cover backing yourself, leading with honesty, hiring to your weaknesses, and choosing your own definition of success. Her advice is direct, hard-won, and entirely her own words.

Tough market fails to dampen interest in real estate careers
Despite tougher market conditions, interest in real estate careers remains strong, with 173 people registering for a Barry Plant Docklands Yarra’s Edge Careers Night. Meanwhile, Barry Plant Warragul-Drouin received nearly 50 applications for two roles within days. Industry leaders say a challenging market is actually the best time to enter, build skills, and develop the adaptability needed for long-term success.

Ray White NZ marks record market share at annual awards
More than 1,400 Ray White members, industry partners and leaders travelled from Invercargill to Kaitaia for the group’s 2025-26 annual awards in Auckland, marking a

Mascot agent turns down pre-auction offer to protect buyer competition
Anthony Kassis has sold a renovated two-bedroom apartment in Mascot for $828,000 at auction, turning down a pre-auction offer to give four registered bidders a

Renae Darlington joins Apollo Auctions’ NSW team
Apollo Auctions has added independent auctioneer and business owner Renae Darlington to its New South Wales team, marking another step in the group’s expansion across

Why this principal now turns away vendors he can’t connect with
Ray White TMG’s Matt Micallef reached Premier status just six weeks into the financial year, but he credits a decade of relationship-building rather than any new strategy. From reversing the listing dynamic to choosing clients based on trust, to investing in his team while others cut costs, Micallef explains why tougher market conditions reward agents willing to put the person before the paycheck.

Bank of Mum and Dad now backs 1.8 million homeowners
Three in ten Australian homeowners received financial help from family to purchase their property, equivalent to 1.8 million people, according to Finder’s 2026 Home Loan Report. Deposit contributions were the most common form of support, while some had homes paid outright by relatives. Experts warn that family wealth is increasingly determining who can access homeownership and when, widening the gap for those without such support.
TRANSCRIPT
I think the best piece of advice for agents when running an auction campaign is to have a really good relationship with the buyers.
A lot of agents, I think, just go through the motions when they’re doing buyer callbacks, and don’t ask the more detailed questions to find out whether the buyers are there with the intention to come along on Saturday to bid.
Whether it sits in their price range, whether they’ve organised a deposit and whether they’re clear on their understanding of how the actual auction is going to work, and what’s going to put them in the best position to actually buy their dream home.