Other videos in this series

Harcourts agents prospect through winter to build spring pipeline
While much of the industry waits for spring to bring listings, Harcourts has spent winter mobilising hundreds of sales consultants and property managers in a

Barry Plant directors focus on strategy as AML deadline passes
New Anti-Money Laundering and Counter-Terrorism Financing reforms, came into effect on 1 July, prompting agencies around the country to train staff and implement new systems

Caroline Bolderston: The five mentoring habits that stop new hires walking out the door
Agencies spend big on hiring and onboarding, then watch great talent walk out the door. Five mentoring habits – from energy-matched hiring to daily check-ins – that turn new recruits into long-term performers.

Off-market strategy delivers four offers in first weekend for The Gap vendors under contract pressure
Allie Coutts has sold a three-bedroom house at 35 Bellerose Street, The Gap, for $1.375 million via private treaty after two weeks on market, securing

Downturns average 4.3 months, LJ Hooker data shows
Property markets don’t break – they normalise. That’s the message from Mathew Tiller, Head of Research for LJ Hooker, who has released new long-term data

New data reveals what each generation wants from a new home
New research from realestate.com.au has mapped out just how differently generations prioritise features when buying a newly built house or apartment, offering agents a clearer

Raine & Horne Great Southern named as top-performing rural office in Raine & Horne’s WA network
Raine & Horne Great Southern has been named the leading rural office in Raine & Horne’s Western Australian network for 2025, with the Albany-based business

Brock Fisher: Fix the holes in your revenue bucket before you try to grow it
Most agencies are missing hundreds of dollars a month in fees they never collect. From file audits to reinstating waived fees, here’s where property management revenue leaks – and six ways to stop it.

Pancho Mehrotra: Why emotional control – not skill – decides your next sales month
One month everything works – the next, everything has changed. The difference isn’t your ability, it’s whether you understand what triggers your emotions and can choose a better response under pressure.

Harcourts Foundation grant helps Smart Pups raise $35,750
A $13,000 grant from the Harcourts Foundation has helped Sunshine Coast charity Smart Pups raise $35,750 at a sold-out gala marking the organisation’s 15th anniversary.

Mark McLeod: How to Break a Real Estate Slump and Own Saturday Afternoon
Why listings can secretly stall your pipeline – and how back-to-basics prospecting and owning Saturday afternoons will keep your stock moving.

David Lu: Building a team-focused real estate business in Melbourne’s west
David Lu, who co-owns Area Specialist Brimbank with business partner Nick Makroglou, made the transition just over a year ago, and the results have exceeded

Off-market strategy ends two-year search in under a week
Jalpa Patel and Jerry Jacob of YPA Tarneit-Truganina secured $640,000 for 15 Cusp Drive, Tarneit, in under a week by rebuilding trust with an anxious

Leo Edwards sells Cape Paterson home unsold by four agents over previous three years
Leo Edwards has sold a five-bedroom coastal home at 19 Wheeler Road, Cape Paterson for $1.405 million after four previous agents failed to generate a

43 agents hit Altitude status at The Agency this year
The Agency has recorded $151.7 million in gross commission income for FY25/26, up from $125.2 million the previous financial year, as its agent network expanded

Main road property repositioned as clinic site delivers record result
Jalpa Patel and Jerry Jacob of YPA Tarneit – Truganina have sold a four-bedroom house at 929 Sears Road, Tarneit, for $736,000 by marketing it

Harcourts Foundation names its first Sneaker Day winners
Harcourts has crowned the winners of its inaugural Sneaker Day, a fundraising campaign that saw offices across Australia and New Zealand trade corporate footwear for

Charity home auction raises $1.06m for domestic violence survivors
A brand-new home on the Sunshine Coast has sold under the hammer for $1.06 million, with proceeds going towards SunnyKids’ Transitional Housing project. Jodi Price,

$115m Mexican peninsula listing sets national record with dual luxury blueprints
Marketed by London-based agency Beauchamp Estates, the El Cuyo Estate spans 140 hectares on an island-style peninsula roughly 2.5 hours from Cancún. The site features

The seller jumped the sign, and that’s OK
I have a photo from 2016. Three signboards on one front lawn. Two say “for sale”. Mine said “sold”. I’m not saying this from a

Softer inflation weakens case for August rate rise as housing market cools
This story was updated on 29 July 2026 following the release of the June Consumer Price Index. Softer-than-expected inflation figures have weakened the immediate case

Rent.com.au posts record revenue as RentBond hits $10m
Rent.com.au has recorded its strongest quarter yet, with total Group revenue reaching $1.35 million for the three months to 30 June 2026 – up 48%

Carmen Christie builds success on honesty and expert negotiation
Carmen Christie operates across the Warragul region in Victoria, from Drouin to Trafalgar, with Area Specialist, and her no-nonsense approach has earned her a reputation

Meet ‘Showtime’ – the property manager who wrestles on weekends
Sean Thompson dislocated his knee in a recent wrestling match – but it has barely slowed down his day job as a property management team
TRANSCRIPT
I think the best piece of advice for agents when running an auction campaign is to have a really good relationship with the buyers.
A lot of agents, I think, just go through the motions when they’re doing buyer callbacks, and don’t ask the more detailed questions to find out whether the buyers are there with the intention to come along on Saturday to bid.
Whether it sits in their price range, whether they’ve organised a deposit and whether they’re clear on their understanding of how the actual auction is going to work, and what’s going to put them in the best position to actually buy their dream home.