Other videos in this series

Edward Wright joins NAI Harcourts Pinnacle commercial team

Edward Wright joins NAI Harcourts Pinnacle commercial team

NAI Harcourts Pinnacle has appointed Edward Wright as a Commercial Sales and Leasing Consultant, bringing hospitality management experience into the commercial property sector. He will focus on Brisbane’s Northern Trade Coast Industrial Corridor, offering clients dedicated expertise. Owner Phil Grant says the appointment strengthens the agency’s northside coverage amid strong market activity, backed by the full NAI Harcourts Pinnacle team.

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Late printmaker Ruth Faerber's Balmoral apartment listed for $9m

Late printmaker Ruth Faerber’s Balmoral apartment listed for $9m

The Balmoral apartment of celebrated printmaker Ruth Faerber, who died in November 2024 aged 102, has hit the market with a $9 million guide. The 378sqm three-bedroom residence at “The Waterford” offers elevated water views, harbourside terraces and luxury finishes, just 50 metres from the sand in one of Sydney’s most exclusive beachside enclaves.

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London luxury rents surge 70% amid shrinking supply

London luxury rents jump 70% as supply shrinks

Luxury house rents in Prime Central London surged nearly 70% in 2026 as supply tightened and demand grew from Middle Eastern, American and UK ultra-wealthy tenants, according to Beauchamp Estates. Apartments rose 15%, while deal volumes fell sharply, with landlords blamed on tax changes and the Renters Rights Act for shrinking rental stock.

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Energy ratings emerge as new value lever for agents and vendors

Energy ratings emerge as new value lever for agents and vendors

New Cotality-REIA research reveals energy efficiency is becoming a key property value driver, with higher NatHERS ratings and solar panels linked to increased sale prices and rents. With 97 per cent of listings lacking energy disclosure, agents face growing pressure to understand and communicate these features as national disclosure frameworks develop.

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Shane Kempton joins Elders as WA residential manager

Shane Kempton joins Elders as WA residential manager

Elders Real Estate has appointed Shane Kempton as State Residential Real Estate Manager for Western Australia, tasked with driving performance, capability development and agent growth across the network. With over three decades of industry leadership experience, Kempton cites Elders’ strong brand reputation as key to his move, as the company continues expanding its WA presence.

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Builders say tax changes could push more renters toward social housing

Builders say tax changes could push more renters toward social housing

Australia’s housing sector faces a looming supply squeeze, with Mirvac warning commencements could plunge within months amid rising costs and weaker demand. Master Builders Australia says May 2026 Budget tax changes to negative gearing and capital gains tax could worsen the crunch, pushing more renters toward social housing while construction costs and productivity declines compound the problem.

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Ray White Canberra Group acquires Cream Residential

Ray White Canberra Group acquires Cream Residential

Ray White Canberra Group has acquired Cream Residential, with principal Chris Wilson and his team joining from 1 November 2026. The deal adds around 380 rental properties to the group’s Manuka-based rent roll, pushing total residential assets under management beyond $3 billion, while ensuring continuity for landlords and tenants during the transition.

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Barry Plant agent sells third Home for a Cure property

Barry Plant agent to sell third Home for a Cure property

Barry Plant Craigieburn’s Romi Sleiman is preparing for his third Home for a Cure auction, with the Donnybrook property set to go under the hammer October 3 with a $700,000 reserve. The four-bedroom coastal-style home, built by Henley on land donated by Satterley, aims to raise funds for My Room Children’s Cancer Charity.

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Sales mindset property management: OBrien's unique approach

Why one agency runs rentals like a sales open home

OBrien Real Estate Carrum Downs and Langwarrin director Lenny Bellinger reveals how he and wife Michelle built a 350-property rent roll from scratch by applying sales principles to property management. Prioritising service over profit, staffing generously, and keeping sales and rentals culturally unified, the strategy has driven strong growth while safeguarding long-term client relationships and referrals.

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TRANSCRIPT

Steve Carroll: What’s the difference between an ordinary auctioneer and a very, very good auctioneer?
 
James Bell: I think understanding the dynamic of buyer and seller. I feel blessed that I’ve had the ability to have sold in our industry for 18,-19 years, and be an auctioneer that has sold and can read buyer-pattern movement, things like that. For me, having that background, knowing when to push, not to push. For me, having time in Sydney was invaluable. Bringing that back to our Queensland office and personally in auctioneering.
 
Karl Secondis: For the younger up and comings and auctioneers, in my earlier years at auctioneering, being in a remote location like Darwin, the only way you could learn was to invest in yourself by travelling and for me, shadowing people and immersing yourself in a space. I’d spend the whole day with Scott Kennedy Green, driving round the eastern suburbs of Sydney, doing twelve auctions in a day. Adrian Butera in Melbourne, Jonathon Moore in South Australia. Yeah, they’re all different styles, but you’ve got to expose yourself to the really good operators in the market that are highly skilled, you can have a bit of banter with them in the car between the auctions. 
 
You’re pulling up to an auction in the wrong suburb, realising you’re meant to be 20 minutes that way, and you’ve got 15 minutes to get there and it’s kind of like you’re driving like a transporter. But more of the fact that you’re exposing yourself to just soaking up all these little pieces of information, and kind of, it just goes in there and there’s so many good auctioneers that’d be happy to be shadowed. But I think for those younger people coming through, like you’re practising on real-life clients. You’ve gotta invest in yourself, to really upskill yourself very, very quickly, in the beginning. 
 
Andy Reid: I’d hit the charity auctions as well. One thing that I did straight away was try and find myself as many charities and non profit organisations to go to fundraisers at. Because that way you learn all about the mechanics of yourself, when you’re in front of a crowd. So, how you control your breathing, whether you’re going to run out of energy or run out steam towards the end. Bid counting. And generally it’s from these fundraisers that are half-cooked. So you know-
 
Alec Brown: A lot of free dinners, too.
 
Andy Reid: Yeah, that too! I think just being able to get your brain into that method of thinking, with regards to the maths and all that sort of stuff in front of a crowd and you’ve got various people shouting various different things, you got background noise, fillers are fantastic. Even now I’ll use charity auctions just like a testing ground for new fillers or for new lines that I’m thinking about using. As well as, that you’re doing a good service to your community anyway.
 
Steve Carroll: ‘Cause the one thing about this industry is there is a willingness to share.
 
Karl Secondis: I think that’s why we talk about upskilling and charity auctions and shadowing. The other thing is encouraging the younger people coming through to compete. Because that’s when you kind of, your balls really kind of, you know…you’re accountable then. Because you compete with your peers. And a lot of people avoid it. But that’s, you know, every time you compete you get better ’cause you sharpen your sword every time.