BEST PRACTICE
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How to give your team and clients the perfect Christmas gift
The gift giving season that is Christmas, the end of the year and New Year is almost upon us and one dilemma real estate agents often find themselves in is wondering what on earth to give as a gift.
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The top 5 hurdles to outsourcing and how to overcome them
Tech training and office outsourcing expert Tiffany Bowtell offers five key tips to real estate professionals for a smooth and secure operation incorporating overseas-based virtual assistants.
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Claudio Encina: Pivot, position, profit
Are you being fear-focused, unfocused or strategy-focused now that we're in a much quieter real estate cycle?
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Weather woes – how environmental issues impact insurance
Floods, storms, bushfires, cyclones – there’s no doubt that Australians and their properties can bear the brunt of Mother Nature. And whether your landlord clients are caught up in a disaster or not, environmental issues can impact their insurance.
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Samantha McLean: Bring back the handwritten note
How long since you wrote someone a note, with a pen and paper? Here are five reasons to get the ink flowing and make a real impression on your prospects and customers.
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Michelle Bowden: The network effect
Networking is an essential part of persuasion. Whether you realise it or not, you network all the time, often without realising it, with friends, family, and colleagues. You’re networking at the dog park when you ask that cute Labradoodle’s owner what they do for a living, when you are walking out of the gym chatting to someone who just exercised…
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Collection, control and consent – which is more important?
While electronic payment systems have made moving rent payments around easier, the legislation surrounding it hasn't moved with the times.
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Jet Xavier: Be memorable and win more listings
Jet Xavier shares his recent real estate experience, including what agents did well, where they failed and how you can ensure you're meeting consumer expectations every time.
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If you don’t plan your exit, you plan to fail
I often hear from agency principals that the bulk of the goodwill and value of their business is directly tied to them – in other words, if they were to exit, so too would that goodwill value. That’s why it’s critical to have someone lined up – experienced and appropriate hands – to take over and run your business if…
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Need to have a tough conversation with a tenant? Alison Hatch explains how it’s done
Imagine waking up to find that carefully crafted email you recently sent a tenant has hit the mainstream news. It’s being commented upon, shared, and the sentiment’s not so favourable.
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Is landlord insurance worth it?
Inflation. Rising interest rates. Utility prices. Groceries. Petrol… The list of price rises for essentials seems endless. And yes, the cost of insurance is also higher.
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Anton Babkov: How to disconnect in order to reconnect
Aton Babkov looks at how you can disconnect from work in order to reconnect at home.
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Tiffany Bowtell: Tenants a prime source for business leads
In property management, just as in property sales, you have to focus on looking after your customers.
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The importance of your client’s data – has your agency been breached?
Your client data is important to you, but it’s also important to them. That’s why there are laws in place to protect them.
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Manos Findikakis: What car racing and real estate have in common
Way back when we established Australia's first multi-brand network in 2015, we had two key beliefs front of mind.
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Caroline Bolderston: How to develop greater resilience in three simple steps
One of the most critical characteristics an agent must possess to be a top performer is resilience, and given the high stakes in this business, you must develop the ability to live it.
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Chris Wilson: How to identify and beat burnout
Real estate is known for having top performers who give every deal everything they have. But what happens when you give too much? Stress scientist Chris Wilson examines agent burnout, what it is, how you can avoid it and what you can do if it does happen to you.
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Nick Brown: Why won’t the landlord do as I say?
I’ve been thinking about what property managers often say are their stress triggers and the things which make property management difficult at times.
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Darren Krakowiak: the smart way to handle objections
The market is changing. Or it’s already changed. Perhaps you believe there’s more change to come.
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Kristen Porter: three simple growth strategies (and the legal tips you need to implement them!)
These days, everywhere you turn there’s another growth strategy for you to use in your business. While it’s great to get your head around as many strategies as possible, results only come with implementation – and that’s the hard part, writes O*NO Legal - The Real Estate Agents' Lawyer Founder, Kristen Porter.
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Master the art of tactical and empathetic communication
The two most critical aspects where an agent needs to not just survive, but thrive, is in listing and selling, right? The measure of your success first comes from your ability to convert appraisals to listings and, secondly, your skill in getting a property sold with a happy vendor and buyer. While it’s not completely obvious yet, and will not…
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How real estate agents could save on their business insurance
Below are real examples of real estate agents saving money. Money that is then reinvested back into their small business, helping them to provide their communities with their service.
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Jet Xavier: But did you give it your all?
Aussie tennis great and world number one, Ash Barty shocked the world when she retired in March. Commentators and armchair critics espoused she still had more matches to win and Grand Slams to claim. But as Jet Xavier explains, winning isn't always about the trophy, sometimes the biggest win is the journey.
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Shane Kempton: how to survive in a volatile world
There is no doubt we have all faced some challenges over the past two years.
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Manos Findikakis: success starts with one non-negotiable habit
Time and again in real estate, we hear about the importance of creating good habits.
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Samantha McLean: 33 ideas for real estate agents to grow your database and win more listings
Ask most real estate agents what their most common goal is, and they’ll likely give you the same answer: Lead generation and building a database that will generate listings and sales long into the future.
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Samantha McLean: how to create a lead magnet that brings in new clients (for real estate agents)
One popular way to get people into your marketing funnel (read: database) is to create a lead magnet and promote it on paid platforms (like Facebook).
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Kristen Porter: how to know you’re legally covered
Despite most real estate agents understanding the importance of legal protection, it’s easy to push it to the side and dump it in the too-hard basket. O*NO Legal founder and legal strategist Kristen Porter explains why that’s a bad idea.
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10 ways to turn your mobile into a time saver at work
I don’t know about you, but I have been guilty of wasting too much time on my mobile.
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Rita Yousef: understanding the fine print
This case involved a tenant (Mr Hudson) who suffered a severe laceration when he fell in the shower on 14 May, 1996.
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Adapt or accept the consequences: Why we need to ask better questions and work together for a better industry
At the same time as a large chunk of the Australian real estate industry has re-established its usual 'migration' patters (read: European summer holiday), there are about 40,000 humpback whales also on their annual swim along our eastern coastline.
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Claudio Encina: Become the hero in a changing market
Many vendors believe their situation is unique, yet everyone wants a solution that is proven to work to ensure they get the best price for their home.
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Tim Snell: Taming a ‘crashing market’ with a stoic mindset
First, the market booms and house prices are running away from us all. Next, prices are crashing and interest rates are going to cripple us all. The one thing we know for certain is that "this too shall pass" and whatever happens next in the market will no doubt have a new angle for concern.
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Mark McLeod: Great challenges create great opportunities
Mark McLeod explains what you can do to ensure you come out on top of the latest market cycle.
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