Nick Brown
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CONTRIBUTORS
Nick Brown: The reality of reviews
A property manager's job is never easy, but what happens when a bad review turns up online? Nick Brown offers some tips on responding and what you can do to set the record straight. …
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Elite Agent
Hit the reset button: Nick Brown
Being a property manager has likely never been tougher than it was in 2020. Nick Brown takes a look at what you can do to reset, recharge and make the best of things in the future. …
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EPM
Nothing routine about this inspection
Property managers are often faced with the unenviable task of educating investors and owners on how a property will deteriorate with age and wear and tear. A property manager on a recent online forum summed it up perfectly with an analogy of getting a car serviced. Everyone gets their car serviced and invests money into… …
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EPM: First Person
Are your landlords the right fit for your business?
I spoke at the PPM National Property Management Conference on the Gold Coast in June and posed the question “who is the real boss”? If you’ve read my recent articles, you will know I strongly believe an agent is a negotiator and not the decision maker. What became clear while … …
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EPM
The real cost of discounting: Nick Brown
Recently I put forward a proposal to an owner who was looking at changing managing agents, only to find out they thought our fees were too high for the socio-demographics of the property’s postcode. When I asked why they were considering changing agents, they said, “They do an OK job, … …
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EPM: First Person
Why won’t they do as I say?
I’ve been thinking about what property managers often say are their stress triggers and the things which make property management difficult at times. Property management is often referred to as the ugly sibling to sales and other sectors of our industry, and that’s because if we all had smooth-sailing tenancies the … …
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