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Elite Agent
Nick Brown: the conflict conundrum
After 26 years in the industry, I have no doubt that the unfortunate part of property management is conflict.
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CONTRIBUTORS
Nick Brown: creating success from the inside out
We’ve all heard the saying ‘happy wife, happy life’, but Nick Brown also lives by ‘happy team, happy life’. The Edge Property Agents founder examines the benefits of fostering a team that feels supported, trusted and valued, as well as how you can attain the same in your business. Recently I was asked what my brand stands for in a…
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CONTRIBUTORS
Nick Brown: Is that new technology really worth it?
In my career, I have seen our industry evolve from using two-way radios, typewriters with carbon paper, cameras with films we took to the photo store to be developed, and a microfiche machine for sales data.
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EPM: Best Practice & Legislation
Nick Brown: What are routine inspections really for?
When we take on the management of a property, it's a given that we take on a huge responsibility to look after it and keep the investor up-to-date with anything that happens at the home.
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Elite Agent
Nick Brown: The show must go on
I have always tried to have Edge Property Agents evolve so that any team member can do any role in the business. The plan isn’t perfect, but it has worked so far for the long weekends I try and get away and escape the rat race. Recently I was unfortunately admitted to hospital with a rare disease that could potentially…
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Elite Agent
Nick Brown: Why won’t the landlord do as I say?
I’ve been thinking about what property managers often say are their stress triggers and the things which make property management difficult at times.
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BEST PRACTICE
Nick Brown: Are you wearing too many hats?
Property managers are often the meat in the sandwich, tasked with managing the needs of their landlords and tenants. But what happens when your clients demand too much? Here, Nick Brown explains why its easy to find yourself giving too much and how you can pull back and set boundaries.
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CONTRIBUTORS
Nick Brown: What I’d do differently if I started my business again
Almost seven years ago, I decided to open an agency and work for myself, after having worked for numerous smaller and larger agencies throughout my career, some independent, some franchise.
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CONTRIBUTORS
Nick Brown: teamwork makes the dream work
Edge Property founder Nick Brown shares the true traits of leadership and why it's a very different concept to being a boss.
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CONTRIBUTORS
Nick Brown: The reality of reviews
A property manager's job is never easy, but what happens when a bad review turns up online? Nick Brown offers some tips on responding and what you can do to set the record straight.
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Elite Agent
Hit the reset button: Nick Brown
Being a property manager has likely never been tougher than it was in 2020. Nick Brown takes a look at what you can do to reset, recharge and make the best of things in the future.
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EPM
Nothing routine about this inspection
Property managers are often faced with the unenviable task of educating investors and owners on how a property will deteriorate with age and wear and tear. A property manager on a recent online forum summed it up perfectly with an analogy of getting a car serviced. Everyone gets their car serviced and invests money into…
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EPM: First Person
Are your landlords the right fit for your business?
I spoke at the PPM National Property Management Conference on the Gold Coast in June and posed the question “who is the real boss”?
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CONTRIBUTORS
The real cost of discounting: Nick Brown
Recently I put forward a proposal to an owner who was looking at changing managing agents, only to find out they thought our fees were too high for the socio-demographics of the property’s postcode.
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