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OPINION
Why do-it-yourself outsourcing could be a waste of your money
Property managers are facing a staffing crisis but PMVA’s Tiffany Bowtell, a leader in the use and development of offshore virtual assistants for the real estate industry, says beware of the hidden costs of DIY outsourcing.
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The top 5 hurdles to outsourcing and how to overcome them
Tech training and office outsourcing expert Tiffany Bowtell offers five key tips to real estate professionals for a smooth and secure operation incorporating overseas-based virtual assistants.
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TECH + SOCIAL
Tiffany Bowtell: What’s your cyber risk plan?
Working from home and outsourcing office tasks to overseas-based virtual assistants is here to stay in the real estate industry. But the practice is not without its risks.
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OPINION
Tiffany Bowtell: Tenants a prime source for business leads
In property management, just as in property sales, you have to focus on looking after your customers.
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OPINION
Tiffany Bowtell: How the human touch solves office headaches
Automatic communications are becoming standard practice in business but sometimes we really miss the nuances that come with talking to real, live humans.
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OPINION
Tiffany Bowtell: Success = lessons applied
No one has a crystal ball, so when you start a new business there's a lot of hoping and praying. But what happens when it works and you grow too quickly? Tiffany Bowtell examines the rapid growth in her business and explains how she managed to avoid a WeWork-style crash.
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Elite Agent
Tiffany Bowtell: The great resignation
There has been much said this year already about 'the great resignation' and if you are a business owner, you might already be feeling it. Tiffany Bowtell takes a look at the depth of the problem and some possible solutions.
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LEADERSHIP
Tiffany Bowtell: Is your CRM a problem?
As the saying goes, if I were paid a dollar for every time someone asked me which CRM is the best, I'd be a very wealthy woman.
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CONTRIBUTORS
Tiffany Bowtell: The ancient book that inspires a workforce
Tiffany Bowtell shares the three questions she asks her team each week to ensure every member is as committed to the business as their leader.
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CONTRIBUTORS
How :Different will impact traditional property management: Tiffany Bowtell
Property Management expert Tiffany Bowtell shares her insights on :Different's $25M joint venture partnership with CBA, announced last week
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OPINION
The pitfalls of outsourcing calls
With landlords' and tenants' service expectations and demands for immediacy ever-increasing, outsourcing is a tempting option. Tiffany Bowtell says outsourcing can work, if done correctly.
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Elite Agent
Three trends getting results in property management: Tiffany Bowtell
Standing out in a crowded property management marketplace can be hard. Tiffany Bowtell reveals the 'secret formula' that can help your business grow and why automation, artificial intelligence and effective outsourcing solution technology all have a role to play.
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Elite Agent
5 New Year’s resolutions to supercharge your rent roll in 2021
Most real estate business owners want to grow their rent roll. Not just to pay the bills, but to produce profits while their long-term goal is to build the asset for retirement, investment and lifestyle. What we’ve noticed working with agencies following traditional structures, such as portfolio management style, is…
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Elite Agent
From troublesome to trailblazing
Growing up, Tiffany Bowtell's big ideas were often misconstrued as poor behaviour. Never one to give up, she's gone on to forge a successful and innovative career in the property management industry, as she explains here.
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