EPM
Elite Agent is a respected news, education and information source for real estate professionals throughout the world – because we work with the best in the business. We cover all aspects of real estate careers including property management (EPM), leadership, rent roll growth, sales techniques, listing, negotiation, technology, social media, digital marketing and more. More about Elite Agent.
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Consistent communication
Customer service across property management has come a long way in terms of available technology, but people still want service from humans. Here are a few of my recommendations to help boost or reboot your service approach in 2020. Social media. If you build the profile they will connect – and at the times when… …
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Progress made on code of conduct for commercial tenancies
The Property Council of Australia has noted today's direction from the National Cabinet for the development of an industry code of conduct for commercial tenancy. "We have been engaging closely with the Commonwealth, state and territory governments on these issues, and will continue to do so to provide the certainty that landlords, tenants and governments… …
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Navigating the coronavirus crisis for real estate agents
Sam McLean sat down with REIWA President Damian Collins, REINSW’s Leanne Pilkington and REIV’s Leah Calnan to get an overview of what is happening in the industry since the pandemic hit and what needs to happen for real estate professionals, tenants and landlords to get through the crisis. …
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Reboot for results
With the new year fast approaching, now is the perfect time to reboot your property management business. Here’s how you can reconnect, review, redevelop, redefine and readjust your business’s vision, targets and goals so that you can achieve even better results in 2020. RECONNECT WITH YOUR ‘WHY’ Reconnecting with your ‘why’ allows you to reignite… …
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Nothing routine about this inspection
Property managers are often faced with the unenviable task of educating investors and owners on how a property will deteriorate with age and wear and tear. A property manager on a recent online forum summed it up perfectly with an analogy of getting a car serviced. Everyone gets their car serviced and invests money into… …
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Predictable growth
Just when you thought you had all of the pieces of the puzzle together, another tech program is released, legislation changes and you are in a spin. Clients’ expectations continue to rise, and it can be hard to find time to grow your rent roll. This year I have spent time ensuring the predicable has… …
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A step-by-step guide to natural disaster claims
It is hard to imagine the tragedy hundreds of Australians are facing as they slowly return to homes, businesses and communities ravaged by Mother Nature. For many, there will be nothing left but the heartbreaking task of cleaning up and starting over or moving on altogether. In these difficult circumstances, landlords and tenants will often… …
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How to make Mission 2020 into Mission Possible
When people have asked me in recent months how I am, one of my go-to responses has been ‘excitedly exhausted’. While 2019 won’t go down in the books as the best year in my life, I am learning to find the gifts within it. That’s what you’re meant to say when things have been tough… …
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