BEST PRACTICE

  • 3 culture conversations you need to have at work

    Have you ever taken a moment to step back and think about the kinds of conversations you’re having with people within your team? Do you ever intentionally initiate certain kinds of conversations, or do you just let things happen by chance? One thing we have identified within businesses who successfully build strong cultures and alignment across their team is that…

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  • Why you need to be tech enabled: Mark McLeod

    I recently attended the Inman Conference in San Francisco and witnessed the ongoing debate over disruption and technology in our industry. Let’s start the discussion by asking what technology enables us to do. From our perspective it’s designed to get our people to talk to more people, at the right time. But despite technological advances, human connection still needs to…

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  • Why you need to embrace the future or risk being left behind

    In recent years, I have watched audiences at conferences become fascinated with messages from futurists. They have challenged our minds with stories of artificial intelligence, driverless cars and drones delivering our Amazon orders. They talk about a new generation that is growing up and has always been able to interact with their device. The studies show they are now dramatically…

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  • Four ways to thrive in a changing market

    Throughout most of Australia’s major cities, one factor rings true: market conditions have changed. As any seasoned agent knows, change is immutable. It’s the only thing you can rely upon. Signs that change has hit your agency include fewer properties coming onto the market, longer days on market, lower auction clearance rates, circumspect buyers and fewer overseas investors. Paired with…

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  • 5 ways to improve communication in your team

    The more I work with agent teams (of all sizes) the more convinced I am that communication is the underlying problem to many frustrations, disappointments and confusion – not to mention wasted time with interruptions, crossover and repeated information. As you may know, I am obsessed with reducing wasted time and increasing productive time, so I am always looking at…

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  • Five tips for building a sustainable business

    After years of rising growth, which some would say were boom market years post-GFC, things were bound to re-adjust. During the good times, we saw the emergence of the million-dollar agent and TV shows of the same name. Seminars and coaching all reflected this new breed of agent and what was possible in real estate – including French champagne and…

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  • 5 reasons your business has no cash in the bank

    No one expects you to work for nothing, but principals are often surprised by how much they really take out of their business in a year. The answers are hidden in your balance sheet but, because this is rarely looked at or understood, you are left in the dark. If wages or commissions are taken from the business by the…

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  • 5 steps to long-term business growth

    If you want to build a better property management business – one that is successful in the future – you must plant some of the seeds today and be prepared to play the long game. Jo-Anne Oliveri has five simple strategies where consistency will grow the size and value of your business in the future. 1. SURROUND YOURSELF WITH THE…

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  • How to secure more business by becoming the easy choice

    Let’s say you have been invited to a corporate event but the football game is on and you don’t really want to miss it. What do you do? You justify to yourself that missing one event is not going to jeopardise your work commitment and really, no-one will mind one absence. This is what psychologists call cognitive dissonance. Two thoughts…

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  • Your first two weeks as a leader: Sarah Dawson

    Managing people and leading a team – it’s a career goal that most aspire to. For some it’s considered the ultimate achievement; you’ve made it when you have a team of people looking to you for guidance every day. For others it’s a terrifying experience as they move from an operational role to a whole new ball game. The first…

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  • 20 useful beliefs that are better than positive thinking

    If you need either a Simple Shift or some Useful Beliefs in 2021, Chris Helder will be speaking as part of Transform 2021, the 30-day boot camp that will supercharge your success. Sign up now, and take advantage of our early bird pricing. 1. Sometimes bad stuff happens. If you can’t control it, don’t obsess about it. Find the useful belief…

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  • Why you need a leadership vision

    The only reason a goal isn’t achieved is you don’t have a system for it. Intent matters in business; what do you intend to do, how do you want to grow? The bigger the dream, the more important the team. As a leader, you want to create a leader-leader model. Most businesses are leader-follower, where everyone in the business has to…

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  • The Secret to Making Letterbox Drops Really Work

    The faithful letterbox drop was once one of the favourite tools in a real estate agent’s marketing toolkit. However, times have changed. Pamphlets and junk mail get thrown in the trash, largely unread. Rather than engaging potential buyers, you are more likely to be annoying them. Considering the cost and time required to produce and distribute published materials for letterbox…

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  • Why you need off-field and on-field support to succeed in real estate: Kate Strickland

    The real estate industry is fast-paced, there’s no doubt about that, which is why it’s important to manage the high expectations that we set for ourselves as agents. The top-performing agents are hard workers, but driving yourself into the ground is not sustainable. Believe me, I found out the hard way. I am committed to ongoing professional development, implementing processes…

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  • data mining real estate

    5 Crucial elements for an effective multi-geographic team: Mark Engelmann

    The experts seem to agree that decentralised businesses are highly efficient. Nicholas Bloom, from the Stanford Graduate School of Business, says they are more recession-proof; and former Johnson and Johnson Chairman William Weldon states decentralised firms are more innovative. And here at Beepo, we know the cost efficiencies of not having to upgrade your own office space every time you hire new…

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  • Is there a place for ego in real estate? Kate Strickland

    Let’s talk about ‘ego’. The concept of ‘ego’ can translate to many different things. For the purpose of this article I am referring to the drive to think about yourself in a positive light, your level of self-promotion and a sense of your own importance. People often talk about ego as if it’s an evil beast; however, from where I’m…

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  • How my pit crew has helped me get to where I am today: Kate Strickland

    Growing up as a competitive athlete I have always worked to implement the most efficient tactics to reach peak performance. Operating at a high level is not about working harder and exhausting yourself – it’s about working smarter. But what does that even look like? In business, we should be working towards this same ideal. If you consider any elite…

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  • How to avoid loneliness at the top

    Despite the fact that many contemporary leadership environments now have become a flat leadership structure, millennial open-office collaborative affair, the essence of leadership is still the same. The buck stops with somebody. When the hard decisions need to be made, when the responsibility for everything needs to be taken, when taking the risks at the highest level is required and when…

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  • Eddie Cetin: I got 99 problems, but a database ain’t one…

    As a real estate agent your database is your daily go-to. Powering your business forward, it should allow you to see hot vendors, ready-to-go buyers and appointments at a glance to help you get the most from every day. However, this doesn’t mean creating an overly-complex database with an impossible number of categories; in fact, too many categories can lead to overwhelm. If – after a…

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  • Writing it down: Jet Xavier

    Now before you stop reading, switch off and think, ‘How can something like journaling improve my business?’, let me show you how. What journaling does is alleviate some of the key roadblocks to success in real estate: stress and anxiety, negative mindsets, lack of discipline and consistency. Journaling is a powerful tool to clear the mind. Tim Ferriss says, “I’m just caging my monkey mind on…

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  • Managing your biggest barrier to success: Mark Engelmann

    Business owners and leaders often understand the financial implications of engaging an offshore team. Firstly, it is more cost effective to have a low-cost resource doing the non-revenue generating, or low-value, work; secondly, the opportunity cost that it creates by freeing up the local team to focus on revenue-generating work is also very clear. However, the commercial benefits alone are…

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  • Productivity = Performance: Caroline Bolderston

    ‘PRODUCTIVITY’ is a bit of a buzzword, not just in the real estate industry but across all sectors – corporate, government, sports… But what does it really mean? What does improving your productivity do for you and your business? Productivity is about getting the most from the daily, weekly and monthly activities that are the drivers of your current and…

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  • Eddie Cetin: Game on!

    Tech companies – and clever principals – are exploiting agents’ natural inclinations towards play and competition by gamifying their team’s digital experiences, enhancing bottom-line results in the real world. So, whether riding high on the victory of a hard-won listing or slumping over their laptops, discouraged by losing business to their opposition, how can your team play along? Odds on, you’re already…

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  • Lessons from La La Land

    2017 was a big year and one that confirmed that there is nothing more certain than death and taxes… and change. And change has well and truly arrived. Bear with me while I skirt around a few big-ticket items in order to set the scene. Hollywood. I’m sure 100 per cent of us can say that our opinions of Hollywood as a business have…

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  • How to have a great conference experience at #AREC2018

    If you’ve made the decision to come along to #AREC2018 this year (and we hope you have), you’ve made a great decision to invest in your career by taking some time out of the office – to learn some new things and meet some new people. We know it’s a significant investment, but well worth it. Use this handy guide for…

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  • Mark Engelmann: The Top 7 Reasons Why Outsourced Teams Fail

    We know that, anecdotally, across the industry 50 per cent of businesses who try outsourcing fail to reap any benefits. But why does this happen when so many succeed? Here are the top seven reasons why out-sourced teams fail: 1. SUPER HERO NEEDED When you start to think about the cost savings associated with an outsourced team, I wouldn’t blame you for getting…

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  • Jet Xavier: 7 Steps to greater wellness and wellbeing

    A recent wellness and wellbeing industry white paper came up with some disturbing findings – 65 per cent of the industry is often stressed, 47 per cent often deal with physical symptoms of anxiety and 46 per cent find work often impacts on relationships. It’s time to act. 1. THRIVE The industry is all about striving, not thriving, and there is a…

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  • EOFY tax tips for real estate professionals: Mark Chapman

    For many Australians, navigating the tax system can be quite overwhelming. To help take the stress out of their tax returns and maximising your return, here is my advice that will help make it easier: Did you know that real estate agents can deduct: Real estate licence – renewals Stationary/business cards Advertising Hammer (for erecting signs) Motor vehicle expenses Mobile/telephone…

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  • Pancho Mehrotra: What Does It Take To Change?

    Drawing on the example of Australian Open Winner Roger Federer, Pancho Mehrotra looks at the psychology of change and why we find it so difficult. With the benefits of change in real estate so potentially significant, it’s time to take that first small step to overcome our fear of failure. I have been asked many times how long it takes…

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  • Alison McGavin: How to recover from mistakes and regain trust

    Every single person reading this article has made a mistake at work. If it’s a large mistake you might need to start over again with your work colleagues. And whether a lot of time has passed or just a little, Alison McGavin explains what you need to do to get your working relationships back on track. No one likes to be…

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  • Experience is what you get when you don’t get the result you wanted: Rik Rushton

    One of the key challenges in today’s fast paced world is the search for ‘perfection’ in our day to day life. We train ourselves to believe that; “Once I get the job role I want, with the income I need, doing meaningful work and receiving the significance I deserve from my company and peers…..then I will be happy!” or “Once I…

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  • How to learn new skills the easy way – Pancho Mehrotra

    It is as astounding how many people struggle to learn something new. But, just like a toddler starting to walk, we are all capable of mastering new skills if we go about it the right way. Pancho Mehrotra of Frontier Performance explains. I have often seen trainers getting people enthusiastically involved in the training, yet when these people leave the seminar they…

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  • How to Experience Winning In Every Situation: Michelle Jaggard-Lai

    Former WTA tennis professional Michelle Jaggard-Lai knows what it is to have a competing mindset. While some of us are born competitors and some believe they can learn, others feel they just don’t have it in them – yet, says Michelle, all of us are capable of achieving more. Success is not always about winning. As an ex-professional tennis player,…

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  • Balancing Family and Real Estate: Jet Xavier

    Have you made a New Year’s resolution to spend more quality family time? Jet Xavier shares some practical tips for giving 100 per cent in both your work and family life using practical examples from some of today’s successful agents. Many parents in real estate struggle to find the right balance between doing fun things with the kids and working…

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  • Phishing: How to Protect Yourself and Your Real Estate Agency

    Phishing is similar to fishing. Except instead of trying to lure fish, perpetrators attempt to lure unsuspecting people into providing sensitive information or data. The kind of information targeted commonly includes passwords, bank account numbers and credit card numbers. Data protection and safeguarding of sensitive client information is of paramount importance for real estate agencies. This is to protect your customers as well as the reputation and future viability of your real estate agency. How Do Phishing Scams Work?  These scams are conducted over email, phone calls, social media or through text messages. It usually involves a scammer pretending to represent a legitimate business such as a bank…

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