EPM: Productivity

  • There are a growing number of digital tools that can help a property manager improve workflow to drive efficiency. However, as property managers we have a tendency to want to complicate processes, which can result in clunky workflow and long nights of eating dinner at our computer. Over the years I’ve spent a lot of time auditing property managers and…

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  • Cough, cough. Splutter and sneeze. It’s not only your property managers who need to up their dose of Vitamin C and ensure they get their flu jab this season. Unbeknownst to you, your property management department may be in less than tip-top shape. A sickly rent roll may be underperforming for many reasons, potentially losing you money each month, causing…

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  • IT’S THE END OF MOVING DAY AND THEY’RE EXHAUSTED. Their backs are aching, their stomach rumbles with hunger and the only thing pounding harder than their sore feet is their throbbing heads. What they wouldn’t give for a hot shower, a glass of wine and an early night in with a movie. What if you, as your clients’ trusted real…

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  • Time. Don’t you wish you had more of it? Everyone’s time is limited. It doesn’t matter who you are or what you do; we all have the same number of hours and minutes in our day, and it’s a constant battle against the clock to get everything done. Unless you have PropertyTree. The team at Rockend is committed to helping property managers…

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  • How can you maintain the best of intentions you have whenever you set new goals for yourself or your agency? By working on aspects of your emotional intelligence (EQ), it becomes easier to stay on track. Not only will you develop more understanding of the importance of what you committed to, it will help you develop the inner self-confidence that you can…

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  • With almost two decades’ experience at the coalface, I will admit that I didn’t always do things right. There have been a lot of learning curves along the way. On my very first day on the job, I was given an empty desk and a phone, and that was it. I didn’t know the first thing about managing a property, and…

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  • Nobody likes being ‘wrong’ due to the negative feelings we tend to associate with it. But doesn’t need to be that way – if only your brain could see things differently and move you toward a more positive scenario – would it make you more productive? Do you remember the sting of embarrassment, shame, or anger the day you were…

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  • Our industry’s past was all about the big-brand dominance of real estate generalists – those one-stop-shops that offered everything from commercial property management to private sales, owners corporation management to holiday letting. The future of real estate is about developing a reputation for excellence in a specific niche. Your property management department may already have begun the process of specialisation,…

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  • TIME IS THE great equalising currency of all people, of all nations, across all ages. How we value and spend time is the critical difference between those who achieve their goals and those of us who may be really busy, but getting nowhere. Looking at how we spend time and the output we are actually achieving from our energy spent…

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  • Recently Direct Connect ran a ‘moving hacks’ competition on NovaFM to encourage people to share their top tips and tricks for moving house, with the winner receiving payment of their electricity bills for a year. While everyone understands the reality of moving is never simple, Direct Connect have been doing their bit to help make it easier by sharing information,…

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  • R U OK?

    Don’t just ignore stress, anxiety and depression – a little question to a friend or colleague may start a vital conversation about mental health, says Fiona Blayney. You’ll be getting the impression that a few things have my heightened attention at the moment if you’ve been reading my most recent words. I’m not sure if it has something to do…

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  • The reason most people don’t accomplish much or have much in their lives is because they haven’t decided what they want. Top body language experts Allan and Barbara Pease outline a proven way to do just with an extract from their new book, The Answer. Most people struggle with questions such as ‘How do you define success?’; ‘Who do I want to…

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  • Did you know that it can take as little as seven seconds for someone to make a judgement about you based on influences and experiences in their lives to date? Warren Tate explains why you need to be conscious of the impression you are leaving. The moment a stranger sees you, his or her brain is making millions of assumptions and…

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  • When was the last time you gave your property management department a compete service checkup? Is it in the best shape to help you achieve your goals for 2017? Heidi Walkinshaw of Real+ takes a look at some of the key areas that might be in need of a tune up. When we set out our goals at the beginning…

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