EA07
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CASE STUDIES
Family Ties
Shonleigh Ryan from McGrath Bulimba is in her first six months of a new career in real estate working with McGrath Bulimba. Focusing on East Brisbane, Coorparoo, Camp Hill and surrounding areas and describing herself “as a total rookie in the industry” she says she is enjoying the learning and exposure that comes from being surrounded by so many well-established…
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BEST PRACTICE
Breakfast of Champions
Long days in real estate mean you need lots of energy to go the distance. If you start your day with the right breakfast, says exercise scientist Emily Schofield, you may even add to your brain power as well as your stamina. WORKING with mostly busy corporate clients and knowing the type of energy and mental focus that goes into…
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EPM
Bringing Them With You: Implementing New Technology As A Team
Keeping your team up to speed can be difficult when it comes to implementing change. Natalie Hastings demonstrates how to lead from the front to achieve a smooth transition. The real estate industry has been changing at a rapid pace, with technology giving smaller teams the ability to handle greater workloads while offering their clients superior property experiences. For those…
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Elite Agent
8 Ways To Keep The Peace in Your Workplace
LOOK UP CONFLICT IN THE dictionary and you will read ‘a serious disagreement or argument, typically a protracted one, to fight or contend; do battle, or struggle, especially a prolonged struggle; strife.’ Any wonder why many of us avoid it like the plague. Why would we actively step into situations where pain will be felt and feelings will be hurt?…
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Elite Agent
Planning Ahead: Revenue vs. Profit
WHAT SHOULD REAL ESTATE businesses be doing today to make themselves sustainable for the future? Paul Davies gives his opinion. THE MARKET HAS been very strong in most major centres across the country and, as ever with an extended robust period, there will come a time when the market slows down. There is a real possibility ahead for reduced activity,…
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Elite Agent
Cattle, Community And Country Roads
AUSTRALIA IS A DIVERSE LAND and selling property in country areas poses different challenges to life in the city. Stroud is a small country town one hour north of Newcastle where the population is around 669 and the traffic jams usually involve cattle. Denise Haynes from R & R property tells it like it is. I GREW UP IN the…
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EPM
Productivity And Personalisation: The Future Of Technology
While it is impossible to predict exactly what the future holds, there are definite trends emerging which will shape the course of the next decade. Alister Maple-Brown from Rockend looks at some of the things that may be on the horizon. Ten years ago smartphones, social media, tablets and wearable technology were non-existent. Today it’s almost hard to imagine a…
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EPM
5 Steps To Designing An Effective Ideal Week
TIME MANAGEMENT USING ‘THE IDEAL WEEK’ as a concept may seem simple enough. However, the fact remains many principals and their property management teams are still struggling with being as productive as possible with their available working hours. Luckily, help is at hand with Jo-Anne Oliveri’s top five tips on organising your week for success. IN ORDER TO DESIGN truly…
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EPM
The Mathematics of Property Management
TIME FOR A MATHS REFRESHER WITH BOB WALTERS to ensure you fully understand your business’ performance. THE PROBLEM WITH NUMBERS AND AVERAGES IN PROPERTY MANAGEMENT There is a lack of reliable data about the property management industry in Australia. Sure, there are various surveys done from time to time, but how reliable is the information in these surveys? And, sadly,…
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Elite Agent
Gaining Acceptance of Auctions in Any Marketplace
EVER TRIED AN AUCTION AND it didn’t come off as planned? Has a trainer or boss told you auctions don’t work or that they aren’t worth the effort? Are you in an area where they just aren’t the done thing? Have you ever lost a listing because you pitched for auction and the vendor wanted private treaty? One of Australia’s…
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BEST PRACTICE
Chasing the Dream
Richard Branson has a dream to take people on flights into space. Martin Luther King had a dream that all would be treated equally. Man had a dream of landing on the moon. Walt Disney, Nelson Mandela, the Dalai Lama: the list goes on. What’s your dream? FOR CENTURIES people have dreamt many things. The fact is that only a…
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EPM
Who’s Behind That Door?
PERSONAL SECURITY IS A MAJOR CONCERN to real estate agents as the job involves a high degree of working alone or in remote areas. Bob Barrington from Lone Worker Safety looks at a range of technologies designed to help keep your staff safe. IT IS PART AND parcel of the industry that agents frequently work alone at clients’ properties, leaving…
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Brand Editorial
Making Inspections Easy
THERE ARE MANY AREAS of your property management business that need to work smoothly and efficiently to enable you to keep your clients – both landlords and tenants – happy. One of these areas is property inspections. Fiona McEachran talks to some experienced property managers to find out how they use technology to make the process more efficient. THEY ARE…
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Elite Agent
Real Estate Industry Social Media Report Card
SOCIAL MEDIA PRESENTS AGENTS WITH great opportunities to build relationships and generate leads. Ultimately, being successful with social media in terms of engagement is about providing consistent, high-quality content that your audience responds to. How do you rate, and what can you do to improve? HOW WELL DOES YOUR BRAND RANK FOR SOCIAL MEDIA ENGAGEMENT? BrandData is a digital media…
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BEST PRACTICE
Many Hands Make Light Work
JOSH PHEGAN LOOKS at the question of when you should hire an assistant. AS THE NUMBER of properties you list and sell increases, it’s vital that you build a team around you to cope with the increasing workload. There’s only so much one agent can take on; that’s why hiring an assistant is a key component in progressing your business.…
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LEADERSHIP
Equity: To Share or Not To Share?
Exploring the idea of equity for key individuals in the business is today a common topic of discussion. While there are stories of success beyond expectations, there are also stories of epic failure. Equity is not the only option; before you do go down this path you need to be aware of the pitfalls and possibilities. John Knight explains. When…
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CASE STUDIES
Tristan Tomasino: Director and Senior Auctioneer, Biggin & Scott Yarraville
Celebrating industry leaders who have dramatically boosted their sales performance in a year, Tristan Tomasino recently beat 39 other entrants to win Josh Phegan’s ‘Changed Agent’ award. Having overcome some serious personal and workload challenges, it appears that the sky is the limit for his young and dynamic business in Yarraville, Melbourne, where the next goal is to help others…
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EPM
Not The B-Word
Fiona Blayney is banning the word ‘busy’. And there are good reasons for it. I’m not quite sure when the realisation first came; it may have been at the moment where I found myself, yet again, answering the question of ‘How are you?’ with the response ‘Busy’. Or perhaps it was hearing that same response in each conversation I start.…
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Elite Agent
EXP Realty: Connecting Agents in The Cloud
KEEPING UP TO DATE WITH technology is a priority on most business owner’s lists, but for Glenn Sanford, CEO of eXp Realty, technology has become the backbone for success. eXp Realty is a unique agent-owned cloud brokerage that is leading in innovation by bringing the team together in a virtual office. STARTING IN 2009 with just 25 agents, eXp Realty…
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Elite Agent
When Technology Delivers a Stronger Human Connection
KYLIE DAVIS REVIEWS THE LATEST in technology from the recent Inman Conference that can help you enhance your personal relationships. DESPITE BEING a forward- thinking technology convention, one of the key takeaways from the recent Inman Connect 15 conference was the return of genuine human relationships in real estate. Machines and high-end tech can help…
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EPM
Lessons Learnt In A Really Big Business
BROCK FISHER TAKES AN HONEST LOOK back at the learning curve he experienced when he joined Rental Express after managing a much smaller rent roll. Before Rental Express, the biggest department I had worked in managed 500 properties. Now, working in a multi-layered business looking after 4,500 properties, with organic growth of 900-plus properties per year, has been quite an…
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Brand Editorial
Is There More To Utility Connection Services Than Meets The Eye?
IN 2013, UTILITY CONNECTIONS COMPANY YOURPORTER launched as the only real estate industry-based connections company. We spoke with Tony Zarka, the General Manager of YourPorter, to find out more about how real estate offices can use the service to enhance their service offering and grow their business. TWO YEARS AFTER its launch, YourPorter is still the only connections company in…
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EPM
Why I Love Cash-Flow Positive Investing
JASON WRIGHT EXPLAINS how he uses his personal experiences as an investor to help clients grow their portfolios while growing the rent roll at the same time. My mother bought a tiny rent roll in 2009 and in a very short period had doubled its size. After some coaxing on her part, I took the gamble, went part-time in my…
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Elite Agent
The Need for Speed
MATT HALL IS A GENUINE HIGH FLYER. A third-generation pilot, former Royal Australian Air Force Fighter Combat Instructor, international unlimited aerobatic competitor and now winner of his first International Red Bull Air Race in Austria. For Matt, the sky has never been the limit, and he tells Samantha McLean why you should aim high too. WHAT COULD be more motivational…
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Elite Agent
Clinton Knop Stronger Than Steel
MOST WOULD PEOPLE WOULD SAY that real estate is challenging enough when you’ve had a few years in the game and you’re in peak condition. After beating a cancer so aggressive he thought he only had three months to live, Clinton Knop bought the business of Century 21 in Bunbury, WA. Now with a team of 18 and a strong…
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Elite Agent
Serving a Niche Market
WITH THE REAL ESTATE INDUSTRY becoming ever more challenging and sophisticated, Keller Williams broker Dan Ihara and The Ihara Team in Hawaii understand what it takes to create success. While selling real estate in paradise is most certainly everyone’s idea of bliss, the Ihara team have also created a very special niche in their market that gives them a unique…
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EPM
Life’s Too Short, says The Bucket List Guy
Trav Bell is widely known as The Bucket List Guy. Believing life is definitely too short, he recommends that everyone writes down a list of things they want to do before they die to help them work out their priorities in life. LIFE IS TOO SHORT – we all know that. But with our busy business lifestyles, how many of…
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EPM
Fridge Calendars – Promote Your Profile All Year Round
In an increasingly competitive and fluctuating market, the need for agents to build their profiles within their community is more prevalent than ever. Whilst technology and social media have changed the way consumers shop, it is often a faceless medium and most agents would agree that printed media is still the most effective way of building your profile. Fridge calendars…
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Brand Editorial
Direct Connect Extends Partnership Reach to Insurance, Smoke Alarms And Conveyancing
YOU MAY ALREADY BE USING THE SERVICES OF DIRECT CONNECT; as one of the biggest connection companies in Australia they have been helping people move house for the past ten years. What you may not be aware of are some of the fantastic new services on offer from Direct Connect, making life even easier for your clients when it comes…
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EPM
Are You Happy with Your Levels of Growth So Far?
Similar to other areas of life, in business development the things that worked yesterday may not work today. But that isn’t a reason to give up, even if your results this year are not what you had hoped. Sometimes, says Tara Bradbury, you need to go back to where you started for the breakthrough. During July the BDM Academy held…
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INDUSTRY NEWS
Michelle Bridges to Lead High Impact Event
Australian fitness guru Michelle Bridges will head a stellar line-up of inspirational speakers at the sixth annual List, Sell, Negotiate event. Hosted by high-performance real estate speaker, trainer and coach Josh Phegan and top auctioneer Damien Cooley from industry- leading Cooley Auctions, the event gives real estate agents the chance to reinvigorate and fuel themselves for success in 2016. “List,…
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EPM
Front Desk To Business Owner
WHEN LAURA LEVISOHN started in real estate as a receptionist she didn’t have a definite career plan. Now, with almost 20 years’ experience in all aspects of real estate and a business owner herself, Laura is self-motivated, positive and committed to her job and her clients. Having been nominated for (and won) several prestigious property management awards, Laura spoke to…
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EPM
Katrina Burns: Team Spirit
Katrina Burns is a property manager with RE/MAX Hills & Country in Mt Barker, South Australia. Very much respected as a ‘no nonsense’ person with a careful attention to detail, Katrina controls the financial matters associated with running the property management department, ensuring it operates efficiently and to a high standard. She has also lived and worked in the north-west…
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EPM
ALPPPS Summit Offers Game Changing Leadership Strategies
Jam-packed with gamechangers, ALPPPS™ is a two-day property management leadership summit exclusively for principals, PM team leaders and career property managers who want to raise the bar in their business or career. Taking place on 3-4 March 2016 on the Gold Coast, day one is headlined by the winner of season one’s The Apprentice Australia and Head of Business Development…
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SELLING + MARKETING PROPERTY
How To Stand Out On The Global Stage
AS THE PRICE TAG OF AN AUSTRALIAN property asset increases, generally the available pool of qualified Australian buyers decreases, particularly in the agricultural and commercial sectors. This special dilemma requires the agent and vendor to consider alternative markets and methods to find qualified buyers. In this Part One of a two part series, Jason Hellyer uses China as an example…
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