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The problem with the one-agent-does-it-all model
Features

The problem with the one-agent-does-it-all model

After building Acton | Belle Property Albany from a one-person operation into a four-person team in just 12 months, Chris Wallace is challenging the traditional approach to real estate, arguing that better systems, shared responsibility and a willingness to let go of individual client ownership could be the key to delivering better service.

Officer house sells as agent turns hesitant buyers into believers
Agent Stories

Officer house sells as agent turns hesitant buyers into believers

A 59-day private treaty campaign in Officer delivered $650,000 for a three-bedroom house as Quazi Haider of Area Specialist Rapid guided hesitant buyers through negative headlines by focusing on infrastructure…

Jason Kiprovski pivots before auction to secure premium result in challenging East Ryde market
Agent Stories

Jason Kiprovski pivots before auction to secure premium result in challenging East Ryde market

Jason Kiprovski read the buyer signals, pivoted before auction, and secured a result 10% above comparable sales —…

Mortgage repayments hit 50.9% of family income as property buyers grow more cautious
Industry News

Mortgage repayments hit 50.9% of family income as property buyers grow more cautious

New PRD research reveals the mounting pressure on Australian homebuyers, with mortgage affordability deteriorating, first-home buyers taking on…

Ipswich agency helps raise extra $20,000 for Domestic Violence Action Centre
Franchise News

Ipswich agency helps raise extra $20,000 for Domestic Violence Action Centre

Century 21 Josie Smith & Co was a major sponsor of the Domestic Violence Action Centre's 30-year anniversary…

Capital city rental growth shifts as regions slow
Property Management

Rental boom shifts back to capital cities as regional growth loses momentum

Capital city rents are rising more than twice as fast as those in regional Australia, as new data reveals a widening divide in rental growth despite improving availability.

Industry News

$49,500 warning as NSW tightens rental rules for agents

New laws will overhaul rental applications, restrict the personal information agents can collect and introduce penalties of up to $49,500 for privacy breaches and $22,000 for undisclosed altered property images.

Features

Why one agency runs rentals like a sales open home

OBrien Carrum Downs and Langwarrin built a 352-property rent roll from zero by treating tenants like buyers and pushing pricing hard from day one.

Elite Agent TV

Can you teach trust? John Cunningham on hiring good people

A confident interview can leave you knowing someone’s ambitions but little about their character. John Cunningham and Chris Hanley explore what to look for when…

Features

Real estate has a hospitality problem – and it’s costing agents business

Opinion

Is the selling principal model holding your agency back?

Elite Agent TV

Why good people stay – Andrew McCann on culture and the panic hire

Real Estate Agent Events

What 2026’s BDM Summit Taught Us About Rent Roll Growth

A sold-out room, six very different speakers and one shared focus: rent roll growth. The 2026 BDM Summit looked beyond simply generating more leads to…

Real Estate Agent Events

Dom Thurbon’s challenge to turn conference ideas into action

News

Quinn Darragh’s three questions for moving through setbacks

News

Bradley Fraser keeps the relationship going after handover

Industry News

Data centres leapfrog offices and warehouses as $18.3bn construction pipeline takes shape

New research shows the building category that includes data centres has overtaken traditional commercial construction categories, with NSW and Victoria attracting the bulk of investment…

Industry News

Commercial property sales jump 21 per cent, but rate hikes threaten recovery

Commercial

Why lease expiry talks should start well before the deadline

Industry News

$3bn future beckons as one of Sydney’s biggest landholdings hits the market

Buyer demand fell but buyers' agents' revenue didn't budge

Buyer demand fell but buyers’ agents’ revenue didn’t budge

Nearly half of Australia's buyers' agents report falling demand, yet revenue isn't collapsing alongside it. The 2026 Buyers Agent Index…

Contributor

We’ve been fixing the wrong things in property management

A Kolmeo-commissioned survey analysed by Kantar found no consistent link between retention and the factors…

Contributor

Bass Persuades. So does Stevie Wonder.

What a Facebook offer swarm means for the agent on the other side of the…

Managing Editor

The property ad that chats back

OpenAI is testing ads you can talk to – and a cordless drill shows us…

Managing Editor

Who does your customer want to become?

Use verified property features and real customer questions to explore aspirations and write more relevant…

Managing Editor

Shorts

AI & Technology

The chatbot era is dead (and your AI is ready for a real job)

Samantha McLean opened Transform XIV by calling time on typing questions into ChatGPT, then showed…

Will AI finally kill cold calling?

A call between two AI assistants raises a better prospecting question: who would actually welcome…

REA Group CTO Steve Maidment speaking at REA Hackdays 2026

REA’s CTO explains why faster AI needs better workflows

REA Group CTO Steve Maidment explains why AI-driven productivity gains only matter if they flow…

Cameron McIntyre says trust remains the agent’s AI advantage

REA Group CEO Cameron McIntyre says AI can streamline listing prep, lead quality and search,…

The IM360 team presenting Ray White Commercial CSR’s customer project at REA Hackdays 2026

Agent ideas put everyday problems at heart of Hackdays

For commercial agent Grant Turner, the prospect of winning an industrial listing came with a…