BEST PRACTICE
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Marnie Beauchamp: Think outside the square on succession planning
How much do you know about succession planning?
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Happy clients: How to take them from ewww to oooh!
I remember lying in bed one night, when I realised I hadn’t completed a routine inspection at a particular property in ages.
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Enhance buyer experience with stylish storage tips from Justine Wilson
Your service to a buyer doesn't need to stop when they sign on the dotted line to purchase your vendor's property.
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Bianca Denham: How to turn conference motivation into real estate success
We have just seen another AREC conference completed, with reports of 5000 agents congregating for upskilling and motivation to propel them into the new financial year.
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Lithium-ion battery fires: A rising risk in Australian households
Lithium-ion batteries can be found in all kinds of devices, appliances and even vehicles.
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Strategic succession planning: Essential insights from a real estate leader
As the chief executive officer of Harcourts NSW, with decades of experience, I've navigated the complex terrain of succession planning alongside many real estate agencies.
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Ask Jo: Navigating property management nightmares – who to call when uncertainty strikes
In the whirlwind world of property management, unexpected challenges are the norm rather than the exception.
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How professional indemnity insurance can protect real estate agents
Working in real estate and running a small business are complex endeavours — and real estate agents must be across both.
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How to help your property management department flex
Without a doubt, the number 1 concern we hear in our consulting business is around staff - where to find them, how to train them, and how to manage them.
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Adrian Knowles: The timeless value of mentorship
The quest for success, whether in the bustling streets of real estate or any other competitive field, has a timeless companion: mentorship.
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What to do when your business stalls
When it comes to moving your real estate business forward, that growth doesn’t have to be in a straight line.
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Justine Wilson: Six golden styling rules to prompt buyers to pay more for property
There's no doubt styling a home for sale can work wonders, not just in attracting potential buyers, but in getting them to pay more for the property.
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Maximising your success: The essential benefits of regular rent roll audits
The cornerstone of a successful business often lies in the details, particularly in the meticulous auditing of your rent roll.
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Landlords lodged more than 5600 claims in 2023
EBM RentCover paid out $49.3 million in landlord insurance claims in 2023.
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7 ways you can build trust with your clients today
In real estate, trust is the currency that powers success.
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Expanding horizons: The Agency’s formula for cultivating real estate talent
Like the ripples that form when a pebble is dropped in a lake, The Agency’s presence across Australia is expanding.
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Are rituals better than routine in real estate?
‘Ideal day’, ‘follow the process’ and ‘routine’ are all common phrases you hear in real estate that are designed to help agents generate the most deals and the best results.
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The knowledge bank: The real currency in real estate
In a world where access to information is often touted as the great equaliser, it's time to offer a counter-narrative: knowledge isn't free.
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Five hobbies to help reduce stress in your life
With work and life becoming increasingly chaotic for most people, certain hobbies have been found to reduce stress and help people relax.
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Mark McLeod: Is your shop open for business?
Everyone in our industry is always looking for an edge.
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How to make the most of your meetings
The modern day workplace meeting is vastly different from days gone by.
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How every dog can learn new tricks in real estate
To succeed in any given profession, it is essential to commit to consistent improvement – and real estate is no exception.
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Mastering the 8 R’s: Timeless principles for real estate success
Real estate is often described as simple but not easy.
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Don’t tap out at the final bell: why follow-up matters
There’s an age-old adage that says, “First impressions are lasting impressions”. But in today’s business world, following up with clients and prospects is just as important as that first meeting. Failing to follow-up with clients creates an impression of unprofessionalism, and can have a detrimental effect on businesses. Follow-up actions demonstrate professionalism, diligence, and commitment to meeting the needs of…
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Katrina Tarrant: Leadership lessons from Married at First Sight
It's hard to step into an office without catching a snippet of conversation about soaring living costs, the latest twist in the property sector, or the newest drama unfolding on Married at First Sight.
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Darren Krakowiak: Are you providing excellent customer service or becoming a doormat?
Striking the right balance between exceptional customer service and preserving self-respect is essential in our industry.
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Sue Ostler: What to do when your buyer is ruled by love, not logic
I have a client whose preferences are based on her emotions.
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Is your agency prepared for a cyberattack?
Cyberattacks are making the news worldwide, including those focused on the real estate industry.
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Authenticity in the age of AI: real estate’s new era
In the ever-evolving landscape of real estate, the allure of technology and AI is undeniable.
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Marnie Beauchamp: How to go from real estate agent to business entrepreneur
The transition from real estate agent to business owner signifies the most exciting of new beginnings.
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Bianca Denham: How to set goals and unlock your full potential in 2024
Goal setting goes hand in hand with high performance.
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Colour splash: Beige bows out to vibrant 2024 interior trends
Bye, bye beige and hello colour!
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The must-try productivity hack for 2024
I recently helped my 11-year-old daughter change her room around, which resulted in a somewhat exasperating exchange about the state that room was initially in.
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Five pivotal lessons from Steve Jobs’ innovative journey
In the world of technology and innovation, few names resonate as profoundly as Steve Jobs.
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Ed Atkinson: Keep, stop, start 2024
First National isn’t a real estate agency that likes to rest on its laurels and when it comes to leadership, Chief Operating Officer Ed Atkinson embodies what he preaches. In 2024, Ed says he plans to stay ahead of the AI curve, provide the First National team the tools to succeed, and focus on staying true to his ideal morning…
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