EPM: Technology & Social

  • We live in the digital era which is quickly paving the way for the future, but adapting to the needs and demands of a tech-focused world can often be scary. When people hear the word ‘automation’, there is a natural fear because the thought of minimising human intervention leads to an assumption of ‘less to do’ or ‘blocking relationships’. The…

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  • It wasn’t long ago that drones were developed only for military purposes. Today, remotely piloted aircraft systems (RPAS), or unmanned aerial vehicles (UAVs), are mainstream and flocks can be seen flying over local parks and beaches every weekend.But it’s not only enthusiastic families taking to the skies; real estate agents have been quick to adopt the technology. When the first commercial drones came on the scene, early…

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  • Today’s world is filled with technology; so much so that many feel it’s making us ‘less human’. Our mobile devices are never far from reach. We sit at the family dinner table using one hand to eat and the other to tap away on our iPad. We go to our kids’ soccer game on the weekend with our smartphone pinging…

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  • Sharon Fox-Slater of EBM’s RentCover explains how real estate businesses need to mitigate the risk of cybersecurity, with ransomware attacks and data breaches on the rise. It wasn’t that long ago that the only Trojans we knew of were an ancient people who made the fatal mistake of accepting a gift of a horse from their neighbours. Today, a real…

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  • As real estate professionals, you spend much of your day dealing with landlords, tenants or prospective buyers wanting to know everything there is to know about a property. Today, the availability of the Internet, specifically the National Broadband Network (NBN), is something more and more tenants are asking about. Here is an explainer on all things NBN for you courtesy…

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  • The property management industry experienced a significant shift in 2017. But that’s nothing compared to what’s to come in 2018, according to Rockend CEO Alister Maple-Brown and Antonia Mercorella, CEO at REIQ. Here they discuss the year that was and the year ahead in property management. With the dream of home ownership becoming more and more difficult for many, the…

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  • While you can’t lean on the latest app to set your goals for you, it’s possible to use some clever tech to track your progress. Alister Maple-Brown from Rockend offers five steps you can follow to keep motivated and on track in the New Year. While technology isn’t a wand you can wave to magically achieve your goals, it can…

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  • I’ve just taken off from Sydney on the way to see our teams in Melbourne. Aeroplane time is always good to get through a backlog or just have some clear headspace. It’s an overcast, windy day in Sydney and take-off is bumpy as we pass through a layer of cloud. I reflect on our own journey from client-server business systems…

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  • New generation agents are mobile agents. With fewer physical hours in the office, collaboration with their colleagues is still critical to success – as is their desire to nurture more relationships with prospective clients. You might be wondering: how do these uber-agents keep all their plates spinning? How can they be fast, accurate, connected and productive whilst being outside of…

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  • If there were a tool that could give you back two and a half out of the four weeks a year you would normally spend on manual invoice entry, would you make whatever change was necessary to get that time back and spend it doing something more meaningful? You don’t need to be Einstein to answer that question; the benefit…

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  • The return on investment on technology for an agency owner is generally high; the monthly subscription cost of most apps pay for themselves by decreasing the workload and increasing the number of properties that can be managed by their staff. Isn’t that what technology is supposed to do: enhance our life by offering us greater flexibility, so we can accomplish…

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  • Rental bidding apps have been on our radar for a little while now: think Rentberry, Liveoffer and Rentwolf. In theory, I love what this tech is attempting: A free and open system, rewarding those who compete and are bold. Many welcome the move to a freer economy between landlords and tenants, and while I’m just as big of a fan…

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  • Since its explosion in the 90s, technology has become central to everything we do in property management, and in business today. Completely changing the game was the iPhone, invented 10 years ago, which gave us access to the world in our back pockets. But will technology ever completely replace property managers? Absolutely not. The rate of change when it comes…

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  • Pokémon Go gave us a sneak peek into augmented reality, but the technology still has a long way to go before it will be adopted on a large scale, says Alister Maple-Brown. Thanks to Pokémon Go, 2016 was the year the world paid attention to augmented reality. Men, women and children rushed to download it to their smartphones and started…

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