Helen Morris

Helen Morris

Helen Morris is a Senior Product Manager at Console. As an experienced analyst, strategic leader and tech expert, Helen is a cornerstone of Console Cloud’s product development process and vision. For more information visit console.com.au
  • EPM: Technology & Social

    6 tips for property managers to thrive in the customer experience economy

    The CX economy is already here. Let’s begin by stating the obvious: the property management industry is in flux right now. Owners have more options than ever and expect more value from property management services as a result. Agencies can no longer compete realistically on price, with margins already wafer-thin across the industry. Add difficult market conditions and marketplace disruption, and you have an industry that needs to reinvent itself to survive. …

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