FEATURE INTERVIEWS
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Century 21 Living Local principal Gary De Paoli has found his true calling
Sales is in Gary De Paoli’s blood. While many proponents say sales can be taught, for Gary, it’s something that has always come fairly naturally to him. Over the years, he’s sold spring water and garage doors, but it’s his time as a real estate agent that is closest to his heart. Gary joined the industry in 2005, and the…
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The sky is the limit: What if Virgin did real estate?
What would it look like if Virgin moved into real estate? At Transform, Virgin Australia General Manager Emma Mehaffey offered her thoughts.
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How to communicate empathetically with your team in 2021: Kamal Sarma
Just because humans know how to talk doesn’t mean they know how to connect, an expert in resilience and human connection says.
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Marketing outside the box: How to sell a murder house
Marketing a home that’s out of the ordinary doesn't have to be a chore. In fact, if you think outside the box, you can make a property’s quirks work in your favour
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Getting the calls made: 5 ways to keep your mind on the job with Caroline Bolderston
Dedicating your attention to a single task until it's complete is easier said than done, just ask Caroline Bolderston.
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How to master the art of communication: Angela Avgerinos
Real estate agents looking to gather new listings need to tailor their presentations to their clients' communication style, and ensure they don't just talk, but actively listen to what their would-be vendors want and need, LJ Hooker Performance Leader Angela Avgerinos says.
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Rebecca Halton: How self-care leads to professional success
Accelerate 2021 winner Rebecca Halton reveals why its personally and professionally important to invest in some serious self-care.
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Adopt-a-Shop is keeping lights on for small businesses
An innovative not-for-profit initiative to help save small businesses struggling due to lockdown has already drawn in more than 70 businesses and raised $50,000 in benefactor support. Started by Destiny Financial Solutions Founder and property investment expert Margaret Lomas, the Adopt-a-Shop program was established just a few weeks ago, and pairs generous benefactors with struggling businesses to help them in…
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The trust formula: Tom Ferry
Tom Ferry recently shared how mindset and a clear plan are the cornerstones to creating your best year ever, and how agents can use video to build trust with prospects and win more listings.
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Brett Hayman: Olympian to AREAs winner
As a three-time World Champion and Olympic silver medallist, Brett Hayman knows a thing or two about discipline. Here, the Hayman Partners director explains how adopting the same approach in real estate has seen him rise to the top of his field.
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Creating better connections: Heidi Howe
Heidi Howe didn’t seek out a career in real estate. She fell into it by chance, effortlessly landing on her feet in a role that combines a love of community with a go-getter mindset. As the new director of Harcourts St Helens in Tasmania, Heidi was also recently named the winner of Transform 2021. Heidi Howe’s path into real estate…
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The perfect recipe for property management: Suzana Wade
After opening Locate Property earlier this year, Suzana Wade already has 60 doors under management and plans to double that by the end of the year with a recipe of passion, honesty and excellent communication. It might seem like a strange analogy, but to Suzana Wade, property management is just like baking a cake. You’ve got to have the right…
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Expect the unexpected: Anna Molinaro
Since starting her career as a receptionist in the family business, Anna Molinaro has risen to become OBrien Real Estate Blackburn's rental department manager.
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Paulette Contessi: Going her own way
Paulette Contessi honed her customer service skills running her own restaurants, events and recruitment companies, but it’s real estate where she found her true calling.
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Chris Wilson: From crazy to controlled
Real estate and stress go together like peas and carrots. But when agents' stress levels become too high it's easy to feel overwhelmed and burn out.
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Sam Linn: Success in a town like Alice
Looking back on 2020, Northern Territory sales agent Sam Linn notes it was a watershed year professionally and personally.
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From Blacktown to boardroom: Luxe Listings Sydney star D’Leanne Lewis
Telling D’Leanne Lewis she can’t do something is like waving a red rag in front of a bull. She will prove you wrong. But unlike a bull, which only knows to charge ahead at full tilt, D’Leanne takes a more holistic approach to achieving success. After 29 years in real estate, the Laing + Simmons Double Bay principal has learnt…
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Standing the test of time: Tony Pickering
The name Tony Pickering is synonymous with Darwin real estate. After 50 years of dedicated service in the industry, the KG Young & Associates director has been awarded the Real Estate Institute of Australia’s top gong – the 2021 President’s Award. Here, Tony shares how he got started in real estate, his long list of achievements and why he’s not…
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Daniel Hayes on being authentic, villain edits and how his real estate know-how helped him on Big Brother
We were devastated to see fan favourite Daniel Hayes evicted on Wednesday night’s episode of Big Brother. The real estate agent-turned-reality star sat down with Elite Agent to speak about his time on show, whether he was given the ‘villain edit’ and how his real estate experience helped shape his Big Brother strategy. Daniel “100 per cent” believed his experience…
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Danelle Wiseman: The ethos of giving
When Danelle Wiseman and Jonathan Pattinson started their real estate agency, they were crystal clear on their core values. “We wanted to enrich the lives of everyone we touched,” Danelle explains. “We’ve always had a service orientated mantra where we should give without the expectation of receiving.” That ethos has served Danelle well in her real estate career, which has…
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Dare to dream: Danielle Boyd
Danielle Boyd was just 13 when she was diagnosed with a life-threatening disease, but she hasn’t let it stop her chasing her dreams. From reception to general manager, the Wiseberry agent has worked her way up the ladder with a positive, never-give-up attitude. At just 29, Danielle says she’s only just getting started. If you put a hurdle in front…
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Five critical pillars to drive your business
Real estate doesn’t have to be hard, if you have the right strategy. Claudio Encina examines the five critical areas you need to ensure are working together to achieve a constant flow of leads, sales and success. Every real estate agent’s business is built on five pillars: how to attract new and future business, nurture those prospects, convert them to…
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Family first: Oren Flamm
Hodges Caulfield is a true family-run business with siblings Oren and Golan Flamm and their sister Eilat Rachmani carefully guiding the agency their father Alex built.
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Building powerful teams: Will Ainsworth
For Will Ainsworth, creating a strong company culture starts in the hiring process and employing those with similar values. Here, the Openn Negotiation Head of Growth and Training explains his key ingredients for building a solid workplace culture and what to do when one person’s ego gets in the way. Describe the culture in your business? Collaboration. Teams are more…
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Prioritising people: Laura McKay
Creating a strong culture is key in any and every business. Without it employees can be left uninspired and perform well below their best. Highland Property Group General Manager Laura McKay shares how they foster a robust culture among employees who become even stronger advocates for the agency. What three points/words best describe the culture in your business and why?…
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Camaraderie, team spirit and morale: James Tostevin
Director of Marshall White, James Tostevin describes the team's family-like culture, the ongoing success of the business and their onboarding strategy for new team members.
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Anything is possible: Thomas McGlynn
BresicWhitney Head of Sales and 'Chief Reminder Officer', Thomas McGlynn, answers how to develop and maintain a successful culture and what to do when things go wrong.
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Jess Smith: Stuck on service and innovation
Despite her relative youth, 31-year-old Jess Smith has spent more than a decade working in the real estate industry. The experienced sales agent from Gungahlin, in the ACT, is now also a director, after recently opening her own agency under the Stone Real Estate brand. Jess tells Kylie Dulhunty that as soon s she started working in the industry a…
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Never stop growing: Bliss Grayson
Bliss Grayson has always had a passion for learning new things. From her first job as a newspaper delivery girl to her 16-year real estate career, the Housequest agent never rests on her laurels. Here, Bliss explains why agents should never stop evolving.
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Sam Gamon: Confidence and experience
As a fourth-generation real estate professional, Chisholm & Gamon director Sam Gamon grew up living and breathing the industry. This year marks two decades since Sam officially embarked on a career in real estate and as he tells Kylie Dulhunty, starting out in a difficult market prepared him well for some of the challenges of the past 12 months.
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Laura Valenti: Giving women a voice
A property manager of more than 20 years, Laura Valenti is an REIQ board director and the founder of Solutions Property Management in southeast Queensland. With a focus on addressing domestic violence and a passion for empowering women, Laura was named the AREAS 2020 'Most Influential Woman in the Property Market'.
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Louise Barton: Rising to the challenge
After reaching the top of her game as an agent in her home country of Scotland, Louise Barton and her partner packed their bags and relocated to Australia four years ago. As the now Sydney-based Richardson & Wrench agent tells Kylie Dulhunty, change is good for the soul.
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Ryan Mitchell: Equality for all
At only 30, Ryan Mitchell is the youngest known agency director in his region. Couple that with his dual roles as a property manager and business development manager and you have a unique skill set. Here, Ryan shares his ethos and some of the secrets behind his success with Daniel Johnson.
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The perfect fit: Arden Armstrong
When Arden Armstrong dipped her toe into the property management waters she knew she had found her true calling. The Century 21 Eastern Beaches Maroubra senior property manager explains why she ditched becoming a selling agent and what she loves most about her job.
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Dean Mackie: In the driver’s seat
An innovative database, artificial intelligence insights and a dedication to top-notch customer service are just some of the elements that have made DiJONES an industry leader. Kylie Dulhunty spoke to Chief Executive Officer Dean Mackie about the many secrets behind the boutique agency winning the 2020 AREA for Residential Agency of the Year.
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