EPM: First Person

0

  • Photo of The value of choice

    The value of choice

    As I continued my crusade in the industry, shouting about the arrival of choice and the departure of disruption, I realised recently that I have started making different choices. Choices I never thought I would make. You see, I love grocery shopping. Yes, I know you may think I am strange, but cooking is my…

    Read More »
  • Photo of Are your landlords the right fit for your business?

    Are your landlords the right fit for your business?

    I spoke at the PPM National Property Management Conference on the Gold Coast in June and posed the question “who is the real boss”? If you’ve read my recent articles, you will know I strongly believe an agent is a negotiator and not the decision maker. What became clear while attending the conference was that…

    Read More »
  • Photo of Seeking the truth

    Seeking the truth

    From the moment we are born we strive to communicate. Babies cry to let their parents know they are hungry, tired or need a cuddle, while parents wait patiently for their first word. More often than not, patience quickly turns to impatience as they decide the most incoherent babble is actually a word, albeit one…

    Read More »
  • Photo of 5 ways to be a better leader

    5 ways to be a better leader

    When it comes to leaders I’ve seen the good, the bad and the downright ugly. In every instance, the leader’s style heavily impacts the culture of the team and its success. Harvard Business Review refers to six types of leaders: The coercive leader This ‘do what I tell you’ style of leadership may have worked…

    Read More »
  • Photo of Tara Bradbury: Back in the game

    Tara Bradbury: Back in the game

    I've got some news. It may the industry's worst kept secret, but I can finally, officially, say I’m heading back to the coalface. The decision to come back into the property management industry isn’t one I’ve taken lightly, or quickly, but something I’ve been contemplating over the past 12 to 18 months. There’s a host…

    Read More »
  • Photo of The real cost of discounting: Nick Brown

    The real cost of discounting: Nick Brown

    Recently I put forward a proposal to an owner who was looking at changing managing agents, only to find out they thought our fees were too high for the socio-demographics of the property’s postcode. When I asked why they were considering changing agents, they said, “They do an OK job, but I am unsure of…

    Read More »
  • Photo of Changing a company’s ways: 12 months inside Console HQ

    Changing a company’s ways: 12 months inside Console HQ

    It has been a year since my appointment as CEO of Console, a year of change and significant improvements. I love working with companies that embrace change and are open to new ideas. Due to the commitment and attitude of our team, we’ve made some huge strides towards our goals. I believe our customers, current…

    Read More »
  • Photo of Why won’t they do as I say?

    Why won’t they do as I say?

    I’ve been thinking about what property managers often say are their stress triggers and the things which make property management difficult at times. Property management is often referred to as the ugly sibling to sales and other sectors of our industry, and that’s because if we all had smooth-sailing tenancies the need for property management wouldn’t…

    Read More »
  • Photo of How to stop feeling out of control

    How to stop feeling out of control

    Firstly, if you or your team are feeling stressed and overwhelmed, you are not alone. As someone who has worked in the industry for more than 30 years, I know this concern has been shared often by many principals and property management team members across the nation. The role of a property manager is extremely…

    Read More »
  • Photo of Will you survive the future of property management?

    Will you survive the future of property management?

    The way we do things, the technology, software and apps we embrace, artificial intelligence advancements, legislation compliance and the way we communicate and operate a real estate/property management business have rapidly changed and will continue to do so. Before we know it, there will be an Uber-like disruption, unless we stay current, connected to our…

    Read More »
  • Photo of The secret to handling change: Fiona Blayney

    The secret to handling change: Fiona Blayney

    A single woman doesn’t really need a 4WD, especially when she has nothing that needs carting around in the back of it; a laptop can surely fit in the front seat. After caving to the advice of Dad when I returned from my backpacking adventures, I bought that sensible Green Corolla Hatch instead of the…

    Read More »
  • Photo of Why you should switch off your phone

    Why you should switch off your phone

    Our love of the bells, dings, whistles supplied by technology has created an addiction. As a result, we find that our brains are in the process of being rewired to cope with the demands that technology places on our everyday lives. Recent studies have shown that our physiology has evolved, leading to altered memory, sleep…

    Read More »
  • Photo of The best way to handle negative reviews

    The best way to handle negative reviews

    The latest review platform, outside Facebook and Google, for property management departments, is a website called ‘Don’t Rent Me’. I recommend you check it out if you’re not familiar, to see whether you or your agency has been featured on what they call ‘The Wall of Shame’. Following many telephone calls and messages from property…

    Read More »
  • Photo of How overcoming ‘stranger danger’ can be good for business

    How overcoming ‘stranger danger’ can be good for business

    Green and white stickers once adorned letterboxes across a community; they represented a Neighbourhood Watch (NHW) ‘safe house’. If your letterbox had one of these stickers you were considered a safe house for children in need on their way home from school. They were a fantastic idea back in the day when kids were walking…

    Read More »
Back to top button
Close
Close