OPINION
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Breaking performance ceilings: the power of seeing what’s possible
One thing that's become crystal clear to me throughout my career in real estate is that most performance barriers aren't market-driven – they're mental.
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The property management metric stuck in the 90s (and why it needs to go)
The 1990s have called and want their most popular PM metric back, says Ailo co-founder Ben White. Here’s why top agencies are abandoning property per manager as a key metric and are focusing instead on strategic salary packaging for property managers.
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Real estate agents should focus on authenticity over awards
Real estate agent Michael Nitschke advocates for authenticity over accolades in an industry often defined by status symbols. "Being humans first and real estate agents second" means supporting clients through life's milestones rather than chasing sales targets and industry recognition.
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Beyond borders: the role of culture in real estate expansion
International real estate success depends on adapting to local markets without losing your core identity. From terminology to cultural expectations, Adam Day explains why flexibility is the key to sustainable growth across borders.
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Why real estate leadership now means mastering data
The real estate industry has always been about adapting, but according to Adrian Knowles, the pace and pressure of change have never been greater. From evolving consumer demands to a spike in data and digital tools, agents today face a clear choice: learn to lead with tech, or risk falling behind. He explores what it takes to thrive in a…
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Turning rejection into results
Losing a listing is part and parcel of real estate, but how agents respond to that loss can make all the difference. According to Laing+Simmons Head of People & Growth Jacqui Barnes, the key to turning rejection into future success lies in honest, (sometimes uncomfortable), self-assessment.
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Going viral versus building real relationships in property management
Chasing viral trends might boost your follower count, but will it grow your rent roll? In property management, building trust and real relationships beats short-term attention every time. Here’s why focusing on genuine engagement leads to long-term results.
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Why 4% could be the difference between coasting and crushing It
The gap between good and great isn’t as wide as you think. REINSW President and BresicWhitney CEO, Thomas McGlynn, says just 4% can be the difference; whether it’s one extra call, a tougher conversation, or a mindset shift. Success doesn’t always require an overhaul, just a sharper focus on the habits and choices that move the needle.
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Why great leadership begins with you
Leadership is more than managing others - it starts with managing yourself. Joel Davoren, Managing Director of RE/MAX Australia, offers a candid look at the importance of personal leadership. He explains why self-awareness, discipline and accountability form the foundation of effective leadership, and how focusing on your own development first can lead to stronger influence, clearer decisions, and better outcomes…
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NSW Rental Reform will undermine investor confidence
As the NSW Government prepares to roll out major rental law reforms from 19 May — including the end of no-grounds evictions — many in the real estate industry are raising concerns about how the changes will play out in practice. One of them is Nick Countouris, Principal of Richardson & Wrench Pyrmont, who says that while the reforms are…
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Want to attract top talent? Build your personal brand
"When we launched eXp in the UK, many criticised what they called 'the Adam Day show'. But here's the reality – personal brand isn't vanity, it's necessity. And I learned this lesson the hard way." Adam Day - eXp Realty, International Expansion Leader.
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The Property Management talent crisis: we’re looking at the wrong problem
One in five real estate agencies today can't fill their property management positions. That's not a recruitment problem – it's a warning sign that our industry needs to fundamentally rethink how we support and value our people.
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Thriving in a changing market – how to adapt and succeed
The real estate industry is tougher than ever. Tightening markets, demanding clients, and rising competition have many agents questioning if they can keep up. But as entrepreneur and author Jim Rohn once said, “Don’t wish it were easier – wish you were better.”
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Selling your rent roll? How to maximise your outcome
Selling a rent roll is one of the most significant financial decisions a real estate business owner will make. Whether you’re planning an exit, seeking growth opportunities, or feeling burnt out, being sale-ready ensures you achieve the highest possible outcome.
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Is your juice worth the squeeze? A business perspective on effort versus reward
"After several days of being cooped up in a hotel room sitting out Cyclone Alfred, I, like many of you, succumbed to the inevitable: a Netflix binge. My show of choice? With Love, Meghan. You know Duchess of Sussex, married to Prince Harry….ringing any bells? She posed a question that got me thinking: Is your juice worth the squeeze?" Katrina…
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Why character skills could be the missing piece in real estate training
Real estate agents have endless options when it comes to skills training. Conferences, coaches, podcasts, webinars and the like. Scripts and dialogues to guide them through objections over fees, educating vendors around price, creating urgency with buyers, managing auction campaigns and so much more. But what about character skills?
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What makes a client say “Yes” when they’ve said “No” before
A client’s “no” isn’t always the end of the road - it’s often just a matter of timing. Pancho Mehrota, CEO of Frontier Performance, says understanding why clients decline, staying patient, and offering ongoing value can turn an initial rejection into a future opportunity.
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Transcending loss to leadership: stepping up from sales to CEO
When Michael Nitschke lost both parents in quick succession, he found himself not only grieving but also taking charge of his family’s struggling real estate business. At just 31, he stepped into the role of Managing Director, only to realise the company was on the verge of collapse. Rather than stepping back, he transformed it into a successful independent agency.
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Chris Hanley: Thick or thin?
Being thick-skinned is often seen as a sign of strength, but the opposite is often true. Being concerned about what other people think and how they act shows empathy, understanding and can be a great business asset. Chris Hanley explains how.
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Level up: personal development strategies for real estate success
What’s the difference between a good real estate agent and a great one? The answer isn’t a bigger property portfolio or more closed deals - it’s personal growth.
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Real estate growth: is bigger always better?
For real estate professionals, the pressure to scale quickly can be intense. Whether it's expanding a property portfolio, growing a real estate team, or increasing transaction volumes, the industry often equates success with rapid growth. But, can growing too fast do more harm with good?
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Why losing clients (or team members) might be the best thing for your business
Change is inevitable. Whether in the business world or our personal lives, we often face moments where people move on.
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Should you ever negotiate your commission as a real estate agent?
Commission negotiation is a hot topic in real estate, but the truth is, discounting your commission isn’t always the right move. Whether you hold firm or make strategic concessions, the key is understanding when, why, and how to handle these conversations like a pro.
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How tech is flipping property management on its head
The property management industry is evolving at an unprecedented pace, and technology is no longer an optional add-on. It’s a necessity.
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Don’t wish for it to be easier, wish that you were better!
Learn how overcoming industry-wide excuse culture and focusing on skill improvement can lead to better conversion rates, stronger client relationships, and long-term real estate success.
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Talk less, close more: why real estate agents need to master the art of silence
In real estate, the temptation to talk is constant. You want to showcase your expertise, highlight market trends, and reassure clients that you have everything under control. But sometimes you need so stop talking - and start listening.
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Mastering the art of booking more appointments
In real estate, everything starts with a simple formula: book appointments, get contracts signed, and repeat. Yet, as 2025 unfolds, many agents are struggling to do just that. Whether they’re new to the industry or seasoned professionals aiming to scale their business, the challenge remains the same: how do you consistently generate enough appointments to hit your goals?
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