Insights

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  • Photo of Raine & Horne focuses on regional growth with new Cowra office

    Raine & Horne focuses on regional growth with new Cowra office

    After opening 20 offices since September 2017, mostly in capital cities, Raine & Horne is expanding its brand reach in regional Australia with the launch of Raine & Horne Cowra this week. The new office is led by former Raine & Horne sales whiz David Fagan, who was among the group’s best sales agents before…

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  • Photo of Big Data and the Future of Prospecting

    Big Data and the Future of Prospecting

    WE LIVE IN AN AGE OF consumerism, where potential clients have more information about choosing an agent than ever. But it is also true that we can access a whole lot more information that enables us to be smarter at marketing to them. Together with CoreLogic Australia, Elite Agent Magazine gathered an expert panel to…

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  • Photo of Digital and Big Data – What Do They Really Mean?

    Digital and Big Data – What Do They Really Mean?

    THERE ARE TWO BROAD CONCEPTS which we need to understand to follow what’s occurring in real estate and other industries right now. Samantha McLean of Elite Agent Magazine starts by defining the terms and explaining their significance. ‘DIGITAL’: HOW WE CAN ENGAGE WITH CUSTOMERS ‘Digital’ means different things to different people. For some it’s purely…

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  • Photo of Big Data beyond Australia

    Big Data beyond Australia

    THE GLOBAL REAL ESTATE market is just beginning to tap into the power of predictive analytics and other data-driven technology. Overseas markets such as the US are working through the available use cases and expanding into many types of niche solutions. These too provide valuable insights for real estate agencies looking for a new way…

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  • Photo of Join the digital revolution and reap the benefits: Lisa Claes

    Join the digital revolution and reap the benefits: Lisa Claes

    YOU'D BE HARD PRESSED to interact with any major service provider these days without being presented with some kind of digital offering as part of the ‘customer experience’. Lisa Claes explains how to join the digital revolution and reap the benefits for your agency. Whether it’s online shop fronts, downloadable information or mobile apps, digital…

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  • Photo of Creating Value in the Knowledge Economy

    Creating Value in the Knowledge Economy

    Matt Kuperholz is no stranger to all types of data. As PwC’s Chief Data Scientist, he was recently honoured by Malcolm Turnbull and the Australian Chief Scientist as one of 100 knowledge workers shaping the new economy. Matt was formally trained in actuarial science and computer science, and has since honed and expanded his technical…

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  • Photo of The Future – Property Management Round Table: Part 8

    The Future – Property Management Round Table: Part 8

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round-table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of…

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  • Photo of Technology – Property Management Round Table: Part 7

    Technology – Property Management Round Table: Part 7

    As a finale to Transform PM 2016 our four PM Directors were joined by Richard Bray, Fiona Blayney, Chris Gray, Charles Tarbey, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister…

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  • Photo of Transformation – Property Management Round Table: Part 6

    Transformation – Property Management Round Table: Part 6

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister…

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  • Photo of Team Dynamics – Property Management Round Table: Part 5

    Team Dynamics – Property Management Round Table: Part 5

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister…

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  • Photo of BD and Referrals – Property Management Round Table: Part 4

    BD and Referrals – Property Management Round Table: Part 4

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister…

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  • Photo of Communication – Property Management Round Table: Part 3

    Communication – Property Management Round Table: Part 3

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister…

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  • Photo of Investor Insights – Property Management Round Table: Part 2

    Investor Insights – Property Management Round Table: Part 2

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on  the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister…

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  • Photo of Investor Trends – Property Management Round Table: Part 1

    Investor Trends – Property Management Round Table: Part 1

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on  the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister…

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  • Photo of Accelerating Growth: Harcourts Adelaide Hills

    Accelerating Growth: Harcourts Adelaide Hills

    Fresh from winning The Amazing Race in Elite Agent's Transform PM Challenge, the team at Harcourts Adelaide Hills are implementing change and shaking things up across their three office network and the South Australian real estate market. Iolanthe Gabrie sat down with Director Trent Shorland, BDM Kerry Holding and Property Manager Rachel Torney to learn…

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  • Photo of What Needs to Transform? Part Two: A Solid Foundation for a Bright Future

    What Needs to Transform? Part Two: A Solid Foundation for a Bright Future

    To transform requires more than to simply make a few changes. ‘Transformation’ implies a metamorphosis into a new state that bears little resemblance to the original. It’s now time to unpack the journey's the teams have taken and discuss with the directors their before and after milestones. All four agencies that participated in Transform PM…

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  • Photo of The Power of Change: Fiona Blayney

    The Power of Change: Fiona Blayney

    The Transform PM program saw an intensive period of change for all those taking part. Head coach of Transform PM Fiona Blayney looks at the power of transformation and the effect it could have on your team, using the experience of the Transform PM teams as inspiration. Transformation carries with it so many elements. There is…

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  • Photo of Matching the Round Peg to the Round Holes

    Matching the Round Peg to the Round Holes

    Understanding how individuals work best through developing their innate skills and talents is essential to effective business growth and development. Part of this process is a self-assessment, analysis and implementation program. During the Transform PM journey, the four teams were assessed and provided their performance assessment profiles by Julie Davis and Neil Williams from Agent…

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  • Photo of Transform PM Insights: Foreword

    Transform PM Insights: Foreword

    Introducing Insights #1From Alister Maple-Brown, CEO, Rockend. It has been a privilege for Rockend to be a part of the inaugural Transform PM program this year. This program provided four agencies with the opportunity to take a step back and analyse their business with the guidance and coaching of industry professionals. Over the nine weeks…

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  • Photo of 5 Languages of Appreciation: Tanja M Jones

    5 Languages of Appreciation: Tanja M Jones

    Everyone says you should make sure that your team feels appreciated, but just as different things attract different customers, there are different ways you should recognise your team depending on the way they would like to be recognised. And if you get this right, says leadership coach Tanja M Jones, you can enhance loyalty and…

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  • Photo of The Power of Insight with realbenchmark

    The Power of Insight with realbenchmark

    Since its launch at ARPM 2016, realbenchmark has been gaining serious traction as an essential management tool for busy managers and principals. It helps them rapidly see where their business stands in the present moment, tracking comparisons to past performance and other industry-leading real estate businesses. It’s also available on the go. Experienced agency principal…

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