EA09
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Elite Agent
David Swarbrick: Buyer Specialist/Sales Associate
David Swarbrick has been working for Pat O’Driscoll Real Estate in his home town of Rockhampton for just over five years. Beginning his career in sales administration at the age of 22, David moved to commercial admin and then into property management. In November 2014 he started selling full-time and in late January 2016 he begins a position with McGrath…
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BEST PRACTICE
Gut Feelings: You Should Listen To Them
Want to spend fewer days sick this year? Lose weight? Have more energy? Be more productive? Then the first thing you need to do is make sure you are looking after your gut health, which can affect everything from your mood to your performance. Emily Schofield explains. BEING THE New Year, it is the time to set goals for the…
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EPM
Harriet Hovey: LJ Hooker Bathurst
Originally from the UK, Harriet Hovey migrated to Australia in 2011. Over the last four years she has worked as a property officer and property manager, and is now a senior property investment manager at LJ Hooker Bathurst. A member of LJ Hooker’s Captains Club, she was the 2015 International Best New Talent first runner-up and won the NSW/ACT Rookie…
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BEST PRACTICE
2016: The Time of Your Life
2016 can be the biggest year of your business if you want it to be: the year that you finally draw a line in the sand and get it done. The year you stopped all the BS and excuses, all the procrastinating and blaming, all the anxiety, worry and fear of failure and finally tapped into the potential you know…
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EPM
How to Secure Property Managements from Online Enquiries
If securing additional managements is a key objective for your department this year, make sure Rent.com.au is part of your ongoing online strategy. As Australia’s leading rental property website, Rent. com.au offers a number of tools and services to assist property managers in building their managements. Rent.com.au continues to grow the business through increased listings content and improved user experiences…
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EPM
Relationships Not Transactions
JO-ANNE OLIVERI RECENTLY spent four intensive days at the USA’s annual National Association of Realtors (NAR) Conference and Expo. Here are her top four takeaways to help you raise the bar in your property management business or career this year. DURING MY four days at NAR, I attended many of the 100 educational sessions, discovered the latest products and services…
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EPM
Fostering Innovation in Real Estate
Alister Maple-Brown examines the importance and value of innovation within a workplace. Is your business doing enough to foster and harness creative energy? LATE LAST YEAR I had the pleasure of travelling to the United States to explore their real estate market and discover the latest trends in Silicon Valley. The trip gave me many insights into the future of…
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Elite Agent
Five Ways to Keep Morale High While Growing the Team
IN LAST YEAR’S Elite Agent Reader Survey, many of you noted there were plans to grow the team in 2016. We all know this can be a challenge if you aren’t completely prepared. Experienced recruiter Virginia Brookes looks at how to grow while keeping team morale high. Some of the most common phrases we hear are ‘I’m thinking of putting…
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Elite Agent
The Top 10 Mistakes of New Principals
John Knight from Business Depot looks how to avoid the most common errors when buying into or starting a new real estate business. I OFTEN FIND MYSELF (unfortunately!) advising new principals and picking up the pieces when things don’t quite go to plan. ‘Stepping up’ is an exciting time but here are some things to look out for. WRONG LEGAL…
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EPM
Paying A Revenue Split – Holy Grail Or Poisoned Chalice?
PAYING A PROPERTY MANAGER a percentage of income generated by the properties they manage seems to have some obvious benefits and is discussed often. But is it all plain sailing? Brock Fisher looks at the pros and cons. FROM THE BUSINESS perspective, paying a revenue split allows the wage-to-gross-income ratio of the business to be optimised and managed effectively. From…
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EPM
Making the Move
WHEN IT COMES TO property management, Suzie Hamilton-Flanagan has the experience to know what works. With a career spanning over 30-years starting in South Australia with top boutique agencies Toop & Toop and Harris Real Estate, she has recently made the move to Sydney to continue her journey with BresicWhitney. Suzie tells us what it’s like to ‘make the move’,…
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Elite Agent
Is Crowdfunding real estate a real possibility
2015 SAW THE AUSTRALIAN property market in many areas continues its stellar run. In fact, rising property values have meant that some investment in the great Australian dream is out of reach. However, in the future, there may be an alternative: the opportunity to pool funds with others or make large numbers of investments through crowdfunding. WHAT IS CROWDFUNDING?Crowdfunding is…
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EPM
A Day in the Life – Hayley Mitchell
WHAT DOES A DAY IN THE LIFE of a property manager really look like? Fiona McEachran, marketing manager for Console, spent a day with Hayley Mitchell from Mitchell Property Management in Victoria to find out. Hayley, what is a typical day like for a property manager? A typical day in property management? I don’t think there is one! You can…
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EPM
How to Pull Off the Perfect Listing Presentation
ONCE UPON A TIME PROPERTY managers could walk around a prospective client’s property, let the owner know they’d come back to them on pricing and sometimes leave the paperwork. The owner might have even handed over the keys there and then! Today competition has increased considerably and you need to be more prepared. Hermione Gardiner explains how to win the…
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EPM
Sliding Doors: Do You Have an Exit Strategy?
What would you do if your life changed overnight? Have you planned an exit strategy for yourself or your business? Fiona Blayney finds out that sickness, retirement or other developments could mean that the end of the road comes sooner than we imagine. I’VE THOUGHT A lot about a new friend I made recently. I’ll call them a friend, perhaps…
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Elite Agent
The Referral System That Really Works
THE DIRECT TRANSLATION of the Latin phrase Quid pro quo is ‘something for something’. You can use this to your advantage to to create partnerships with the local community who will be only too happy to promote your business in return for you promoting theirs. Ian Grace explains a tried and true marketing strategy that can help you win new…
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Elite Agent
Glenn Curran: Leading the Charge
ONCE A MEMBER OF AUSTRALIA’S military elite, Glenn Curran now operates his own business, Curran Property, selling prestige homes in and around the Lower North Shore of Sydney. Drawing on lessons learned while in the Army both here and overseas, and making good use of technology, Curran has been super-successful in attracting and closing complex deals with foreign buyers. With…
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EPM
Making Your Small Business Appear Bigger
You’re scrolling through Instagram or driving along a local street when you see a shiny new real estate office appear. As a brand, they’ve been in the market for five minutes yet they’re dominating the local market. How is it so? Natalie Hastings investigates. WHO IS THIS force come to take over your home patch? Check out their incredible on-point…
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SELLING + MARKETING PROPERTY
Effective Sales Management: It’s All About Them
HOW DO YOU GET THE most from your sales team and keep them motivated to achieve outstanding results? Elite Agent Magazine talks with experienced Sales Director Craig Gillies from Coronis to determine the necessary factors for getting the most from your sales team. IN THE LATE 1980s Craig Gillies was studying to become a lawyer. However, his friendship with Andrew…
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EPM
A Vision for Property Management
AUSTRALIA’S PROPERTY LANDSCAPE is changing and the traditional renter stereotypes are making way for a major systemic shift. Renting is becoming a well-accepted and conscious lifestyle choice. The positive news? There’s consistent growth forecast for the years ahead. With over seven million renters in Australia, this large and fast-moving sector is on the rise, replicating global trends. ON REFLECTION, 2015…
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Elite Agent
Battle of the Sexes: Male Vs. Female Agents – is There a Difference?
THE BATTLE OF THE SEXES HAS never been more relevant in real estate. Using the results of a recent survey, Kylie Davis analyses the findings to highlight some surprising facts about an agent’s gender when it comes to vendor satisfaction. WHILE MEN and women are fairly equally represented in the industry according to the ABS (51 per cent men and…
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Real Estate News
Transforming the Traditional Open House
It seems like everything these days is ‘going online’ and the real estate industry has caught the bug, transforming the traditional open house into an immersive, digital experience. Sellers are selecting agents who provide more than image galleries, 360º panoramas and fly-through videos. They want an agent who can create an emotional connection with their property, by letting buyers get…
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National
YourPorter Partners With iSelect to Bring Even More Benefits to Agents
ONE OF AUSTRALIA’S FASTEST GROWING utility connections services, YourPorter, has joined forces with leading comparator service iSelect to offer home movers increased choice and convenience through a tailored comparison of electricity, gas, broadband internet, car insurance and more. UNLIKE EXISTING MARKET players, YourPorter aims to meet the growing demand of consumers who want the convenience of a utility connection service…
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Elite Agent
SNAP! Why Chat Apps May Be the Next Big Thing in Real Estate
CHAT APPS CONNECTED to artificial intelligence-powered services are getting a whole lot of time and investment from big companies like Google, Facebook, Snapchat and Apple. Closer to home, Domain Group have been thinking along similar lines. Marina Mitchell spoke to Lyndon Maher, Director of Product Management at Domain Group, to find out more. THE NUMBER of chat and personal assistant-type…
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EPM
Milly Finds a New Home
PROPERTY MANAGERS HAVE been known to walk into some terrible situations in the line of duty. In November 2015 Melanie Pirotta, a property manager from PRD Nationwide Melton in Victoria walked into a property for a routine inspection to find an abused dog that had been abandoned by the tenant. Milly now has a happy home with the Pirotta family,…
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EPM
The Ladder of Success
Jodi Ford started out as a receptionist and secretary in a real estate office. Now 33 years later, she’s Property Management Director at Coronis, managing one of the largest portfolios in the country. With responsibilities including rent roll growth, customer service and profitability, not to mention career advancement for her team members, she tells EPM about how it all started…
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Elite Agent
Work the Process and Make it Happen
NO MATTER WHAT YOUR market you can be successful with auctions if you are happy to work hard and build trust. There are numerous comments that tend to indicate negativity, such as ‘it’s all over’, ‘it’s stuffed’, ‘never be any good again’ and, in the world of property marketing, ‘auctions don’t work’. How often have I heard both agent and…
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