If you have ever been on holidays and rented a self-contained apartment or house, you might have encountered a lock box at the property for collecting keys. They are ingenious little contraptions that are making their way into mainstream real estate practices throughout Australia and New Zealand. Our realtor friends in the US have been using them consistently for years for nearly every property, whether PM or Sale.
Lock boxes are very economical to buy and can save staff and customers the many hours of frustration involved in handling and returning keys, but they must be managed correctly. They should be coded and monitored just like client keys are at an agency. Lock boxes can also accompany a main set of keys to a property for the duration of a Sale campaign or during a renovation, for example. There are lots of types of boxes, including door-hanging style or general small boxes that can be mounted or hidden at a property. You can easily find them online or at hardware and major office suppliers.
The Logitout dashboard can maintain keys and key boxes with either barcoded tags or durable waterproof labels. You can even take a photo of the keys and boxes, code them and add the access code, then attach the photo to the desired property via our system.
Special Note: Brad Larson from Larson Property Group in the US was speaking at LPMA 2017 about systems they use in their office. He is a huge fan of lock boxes because it directly helps maximise efficiency in their office. Catch up with his article in Elite PM Magazine April/May issue[a].