Elite Agent
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Why big-city agents should start thinking small(er)
When it comes to shaking up your real estate playbook, the instinct is often to look offshore—London, New York, Singapore. But according to Townsville local and Harcourts principal Ben Kingsberry, the most practical, high-impact lessons might be hiding in plain sight. Drawing from more than a decade in regional real estate, he makes a compelling case: regional agencies aren't just…
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Ailo’s Ben White and Elite Agent’s Samantha McLean launch free course to guide Property Management into a new era of growth
Industry veterans Ben White and Samantha McLean launch a free five-day course guiding property management agencies toward a "Third Wave" business model focused on personalized investor experiences. "The most successful agencies are realising that exceptional, tailored service is the key to sustainable growth," says White.
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State of Origin, real estate, and the business of mentorship
As Origin fever builds, one initiative is helping Queensland’s top players win off the field. Backed by Former Origin Greats and the QRL, the 1980 Initiative pairs Maroons stars with business mentors — like REMAX Precision’s Scott Mackey — for real talk on money, mindset, and life after footy. From property plays to financial pitfalls, it’s all about building a…
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The real reason your sales team isn’t performing (yet)
“Talent wins deals. But structure wins seasons.” Real estate veteran Aaron Chuah exposes what really powers top-performing sales teams, and it’s not superstar agents. From mindset to metrics, he reveals seven game-changing pillars every leader should know - but most overlook.
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Why we need to stop over-complicating real estate
In a field cluttered with AI tools, scripts and training programs, the fundamental elements remain deceptively simple: building trust and solving problems. The parallel between running and real estate reveals how both reward consistency and human connection over technological distraction.
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Real estate leaders recognised in King’s Birthday 2025 Honours List
Several respected figures from Australia’s real estate sector have been officially recognised in the King’s Birthday 2025 Honours List, celebrating their contributions to the industry and broader community.
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Real estate’s straight shooter: Paul Neshausen on money, marketing, and saying what others won’t
After walking away from a high-paying corporate role with no backup plan, Paul Neshausen didn’t just change careers, he reinvented himself entirely. With no experience in real estate and no listings to his name, he backed his instincts, ignored industry cliches, and landed one of the most extraordinary first clients you’ll ever hear about. Now, he’s Barfoot & Thompson’s top-performing…
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Can anyone sell real estate?
Some careers come with a clearly defined script. Real estate isn’t one of them. One day you’re a strategist, the next a sounding board. It’s part property, part people—and every agent knows the job is far bigger than listings and contracts. It’s complex, human, and deeply personal. And that’s exactly what makes it worth doing.
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Four decades of doing things differently: inside TOOP+TOOP’s enduring success
Most real estate agencies don’t make it to 40 - but TOOP+TOOP isn’t most agencies. From late-night signboard experiments to in-house coders and a firm “no bots allowed” policy, this Adelaide outfit has spent four decades doing things its own way. Here's how a family business turned legacy player is still rewriting the rules.
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When buyers go quiet: Why pausing beats pitching every time
When homebuyers go quiet after inspections, it's rarely disinterest, it's decision fatigue. Modern real estate requires agents to abandon scripts and create breathing room with thoughtful questions that help overwhelmed clients articulate their feelings about potential homes.
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“It’s about legacy, not just property”: Henry Wong on why Asian buyers are shaping Australia’s real estate future
Asian buyers have become a major force in the Australian property market—often purchasing without finance, competing at the top end, and thinking across generations. But tapping into this wealth requires more than just a good listing and a few translated flyers. REMAX agent Henry Wong shares what agents need to understand about family structures, cultural nuances, and the trust-based networks…
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Five hidden costs in property management (and how to eliminate them)
Property management agencies face five hidden costs draining profits: talent turnover, manual compliance processes, growth limitations, reactive operations, and diminishing returns on expansion. With Australia needing to manage more properties with fewer staff, agencies must transform operations or risk falling behind competitors who've already embraced automation and scalability.
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Why a lack of after-sale support is costing you millions
Andrew McCulloch says it’s time agents took a page from the car salesman’s playbook, because in real estate, the follow-up is everything.
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BresicWhitney acquires top-performing Eastern Suburbs business
The acquisition of The Woollahra Group delivers long-term value and opportunity, with former Principal Randall Kemp also joining BresicWhitney as a shareholder in the business.
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Sidekick launches free 21-day challenge to help property managers beat burnout
Sidekick launches a free 21-day challenge to combat the burnout crisis sweeping Australia's property management industry. Starting June 9, the initiative offers daily two-minute tips, expert sessions, and community support to help overwhelmed professionals reclaim control and rediscover workplace satisfaction.
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Creating a workplace that people want to be in
Despite remote work capabilities, Ben Kingsberry invested in a state-of-the-art office space, believing that culture thrives where people want to be. His open-plan headquarters has become more than a workplace; it's a social hub counterbalancing industry pressures and new attracting talent.
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Vennu wins 2025 Top of the Props pitch battle
Seven PropTech startups from across Australia and New Zealand went head-to-head in a live pitch battle on the Gold Coast, with one standout business taking home the top prize and industry recognition from a panel of expert judges.
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Are tenants ready for an AI Landlord?
There is some innovative stuff happening in the US in property management. But are consumers ready for it?
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EOFY insurance check: Are you prepared?
As EOFY approaches, real estate agents should review their business insurance policies to ensure adequate protection against industry-specific risks. From Professional Indemnity to Cyber Liability coverage, identifying gaps now can prevent costly claims and underinsurance later.
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Why Suzanne Brown has flipped the script to treat tenants like VIP clients
Suzanne Brown, Director of Rentwest Solutions and President of the Real Estate Institute of Western Australia (REIWA), doesn’t believe tenants should be treated as an afterthought. In fact, she sees them as future buyers, landlords, and long-term clients, and treats them accordingly.
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Samantha can’t come to the phone right now…
Need a PA to answer your phone for you - Meet Lucy your new voice AI.
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From A-League to auctions: Adam Pearce on the winning mindset that powers top performing agents
When it comes to the mindset of top performers, former A-League goalkeeper Adam Pearce doesn’t see a difference between elite sport and elite real estate.
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Global trade wars create unexpected property boom for Australia
Global trade tensions and tariffs are expected to create a property boom in Australia as redirected Chinese goods flood the market, leading to lower prices and increased affordability, while interest rate cuts signal a shift towards easier borrowing conditions. Agents must prepare strategically to capitalize on this upcoming opportunity.
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How real estate agents are using personality-driven AI to outpace the robots
Real estate agents can combat AI replacement by leveraging human connection and personality-driven strategies, using custom chatbots to enhance client interactions and create deeper relationships while maintaining their authentic voice.
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Australia 2035: migration, density and climate risk will reshape the future
Australia's property market by 2035 will be shaped by significant migration from India, urban densification, and climate risk. With a growing population and changing demographics, real estate agents must adapt to new buyer dynamics and address insurance challenges to thrive in an evolving landscape.
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How Edward Pack reclaimed pride and performance in real estate
Edward Pack transformed his real estate career by committing fully, eliminating backup plans, acquiring extensive knowledge, and maintaining consistent performance despite challenges. His journey illustrates that success stems from commitment and psychological resilience rather than just technical skills.
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Zoom’s over. Now what? Smarter ways to capture (and actually use) your best ideas
Want to create your own 'Otter'? Here are some prompts you can use with Claude or ChatGPT
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Meet the billion-dollar real estate agent
Clayton Orrigo doesn’t fit the mould. No designer suits. No keynote reels. No cold calling. Yet his team is the #1 performer in Manhattan, moving over USD$1 billion in property each year. Speaking at AREC for the first time, the Hudson Advisory Group founder broke down the unconventional mindset behind his rise—and why being “annoyingly accessible” might just be the…
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Tony O’Doherty’s early obsession led to burnout, but it also revealed the 30:1 formula for long-term real estate success
Tony O'Doherty, Principal of McGrath Bulimba and Brisbane’s top-ranked agent on RateMyAgent, shares the 30:1 rule behind his success.
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From terminal illness to top of the luxury market: Mauricio Umansky’s playbook for becoming the 1%
Mauricio Umansky was born blind in one eye with a rare blood disease and odds stacked fifty thousand to one against him. Today, he’s the founder of The Agency, a Netflix star, and the man behind some of America’s biggest property deals. Speaking at AREC, he delivered a clear message to agents: average won’t cut it.
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