Elite Agent TV

  • Investor Insights – Property Management Round Table: Part 2

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on  the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Investor Trends – Property Management Round Table: Part 1

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on  the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Accelerating Growth: Harcourts Adelaide Hills

    Fresh from winning The Amazing Race in Elite Agent’s Transform PM Challenge, the team at Harcourts Adelaide Hills are implementing change and shaking things up across their three office network and the South Australian real estate market. Iolanthe Gabrie sat down with Director Trent Shorland, BDM Kerry Holding and Property Manager Rachel Torney to learn more about benchmarking for success,…

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  • What Needs to Transform? Part Two: A Solid Foundation for a Bright Future

    To transform requires more than to simply make a few changes. ‘Transformation’ implies a metamorphosis into a new state that bears little resemblance to the original. It’s now time to unpack the journey’s the teams have taken and discuss with the directors their before and after milestones. All four agencies that participated in Transform PM are different in size, structure…

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  • The Power of Change: Fiona Blayney

    The Transform PM program saw an intensive period of change for all those taking part. Head coach of Transform PM Fiona Blayney looks at the power of transformation and the effect it could have on your team, using the experience of the Transform PM teams as inspiration. Transformation carries with it so many elements. There is the transformation that takes place…

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  • team

    Matching the Round Peg to the Round Holes

    Understanding how individuals work best through developing their innate skills and talents is essential to effective business growth and development. Part of this process is a self-assessment, analysis and implementation program. During the Transform PM journey, the four teams were assessed and provided their performance assessment profiles by Julie Davis and Neil Williams from Agent Dynamics, who specialise in helping…

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  • Transform PM Insights: Foreword

    Introducing Insights #1From Alister Maple-Brown, CEO, Rockend. It has been a privilege for Rockend to be a part of the inaugural Transform PM program this year. This program provided four agencies with the opportunity to take a step back and analyse their business with the guidance and coaching of industry professionals. Over the nine weeks it has been fascinating to…

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  • doug driscoll

    Every Agent Has a Story: Doug Driscoll

    Our next story comes from Doug Driscoll, CEO of Starr Partners, who shares the two key lessons he learned after confronting a dangerous and unreliable tenant in the UK. Before approaching a problematic tenant, take the extra time to research into their history and get assistance if needed. Rather that rushing to fill a vacancy, think about looking carefully for…

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  • Transform PM Ep 18: FINALE

    In this short episode, you get to see how we wrapped up Transform PM 2016 and then found our champions for the PM Transform “Amazing Race”. Fitting for a FINALE, we would like to thank all our Transform PM Sponsors.

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  • Every Agent Has A Story: Jodie Stainton

    Our next story comes from Jodie Stainton, Business Performance Executive at Apmasphere, who shares the two key lessons she learned, after an inaccurate listing, an incorrect rental, and committing a break-and-enter during an open house. Picking up on mistakes or discrepancies early can, at the very least, reduce the weight of any repercussions. If you’re missing the keys for the house…

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  • Every Agent Has a Story: Liana Slipetsky

    Our next story comes from Liana Slipetsky, Co-Founder of iAgree, who shares the two key lessons she learned, following a roof replacement job that was completed on the wrong house. Attend the site with a landlord before committing to any decisions regarding maintenance. Review and inspect every single detail before signing off on a maintenance job (in this scenario, is…

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  • Transform PM Ep 17: PM Maintenance and Risk, Phil Oakes

    Thank you to our final episode sponsor: PropertySafe, provider of inspection and reporting systems that will address the current risks and issues associated with personal injury at and around homes. For more info, visit propertysafe.com.au Coach: Phil Oakes Coaching Transcript: I’ve said this so many times and it’s so true. Of all the industries I’ve worked in, the property management…

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  • Transform PM Ep 16: ROI Using Video, Helen Mitchell

    Thank you to our Episode 16 sponsor: Busivid, who have provided our PM teams with a swag of tools and gadgets to use for video creation from their smartphones for the ‘Amazing Race’. Busivid is a simple mobile sales tool that quickly integrates emotive video content into e-mail and text messages with near real-time analytics. Coach: Helen Mitchell Coaching Transcript:…

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  • Transform PM Ep 15: The Investor Mindset, Bradley Beer

    Thank you to our Episode 15 sponsor: BMT Tax Depreciation, leading quantity surveyors in Australia, who are helping property investors to claim maximum tax depreciation deductions. For more info, visit bmtqs.com.au Coach: Bradley Beer Coaching Transcript: For about 15 years I’ve been investing in property. I’ve bought numbers of properties since then. I’ve done small development. I’m a buyer and…

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  • property management lessons

    Transform PM Coach Spotlight: Phil Oakes

    Introducing Phil Oakes, Managing Director of PropertySafe. Here is a sneak peak of what you will see from Phil’s upcoming coaching session with the #DynamicDozen.

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  • Every Agent Has a Story: Vasili Hadzellis

    Our next story comes from property management coach Vasili Hadzellis, who shares the two key lessons he took away after holding preconceived notions about a landlord he dealt with: Show proper care to every single client, no matter what the circumstance Thoroughly consider your beliefs, as these strongly influence your behaviour Transcript Hi. My name is Vasili Hadzellis. I’m from…

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  • Video of the Week – Playboy mansion post-sale marketing

    Using the images that were produced for the sale campaign, in combination with a short live video message of what the sale meant to him personally, Gary has produced a personal brand story which he shared on his Facebook profile. Beyond the transaction this allows him to provide a reminder of the achievement (the first every >$100 million sale in…

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  • Transform PM Ep 14: The Social Property Manager, Josh Cobb

    Thank you to our Episode 14 sponsor: My Real Estate CPD, an innovative and new Real Estate training experience, and, where approved, a completely new continuing professional development or CPD experience. All online courses are all fully “self-contained” online. For more info, visit myrealestatecpd.com.au Coach: Josh Cobb Coaching Transcript: Well, I’m a little bit excited to talk to you guys today.…

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  • Every Agent Has a Story: Jess Kindt

    Our next story comes from regular contributor Jess Kindt who shares the two key lessons she took away from a potential listing that almost became a very dangerous situation. Research the client and the property before you ‘jump’ If you even have a ‘whiff’ of something being up – always trust your gut, and get out! Transcript Hi. My name…

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  • The Six Leadership Practices, A Business Strategy for Leaders

    Transform PM Ep 13B: Empowered Leaders, Tanja M Jones

    Thank you to our Episode 13 Sponsor: Connectnow, a free moving home service for consumers. It helps to find suppliers in your area and arrange them all in the one spot. This service extends to connections for: electricity, gas, internet, phone, pay TV, and water. Coach: Tanja M Jones Coaching Transcript: Missed Part 1 of Tanja’s Coaching Session? Click here…

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  • The Empowered Leadership Framework and Steps to Success

    Transform PM Ep 13A: Empowered Leaders, Tanja M Jones

    Thank you to our Episode 13 Sponsor: Connectnow, a free moving home service for consumers. It helps to find suppliers in your area and arrange them all in the one spot. This service extends to connections for: electricity, gas, internet, phone, pay TV, and water. Coach: Tanja M Jones Coaching Transcript: There is so much value in these sessions and…

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  • Every Agent Has a Story: Sadhana Smiles

    Our first story comes from Sadhana Smiles, CEO, Harcourts Victoria who shares the two key lessons she took away and learnt from after a pretty awkward mobile conversation. Always make sure you hang up your mobile at the end of the conversation. You never know what the person you are talking to may be going through so treat everyone with…

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  • Video of the Week – Toowoomba being revitalised with changing of the guard

    Designed and built by Stuart Valdal, the director of multi-award-winning Vadal Projects, the award was one of six others the Toowoomba-based company won in 2016. “We won four out of a possible five residential renovation categories and the ‘Commercial Renovation up to $2 Million’ category,” Stuart said, adding that they also secured the 2016 ‘Up and Coming Builder’ and ‘Women…

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  • setting kpis with sophie lyon

    Transform PM Ep 12: Setting KPIs, Sophie Lyon

    Thank you to our Episode 12 sponsor: Connectnow, a free moving home service for consumers. It helps to find suppliers in your area and arrange them all in the one spot. This service extends to connections for: electricity, gas, internet, phone, pay TV, and water. Coach: Sophie Lyon Coaching Transcript: Sophie: The topic of KPIs is an incredibly broad topic…

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  • Using Data Smarter

    Video of the Week – Using Data Smarter

    We have been able to create customised emails for prospective customers for years. But using customer data in videos is something pretty new. London-based Marsh & Parsons teamed up with Australian data video specialists, DataCreative, and used video to highlight the reasons why the sellers should list with them and establish a competitive edge before they even appraised the property.…

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  • Transform PM Ep 11B: Rental Research, Richard Bray

    Coach Richard Bray To read more about REA’s key findings on marketing to tenants, read about their LandLord Research Report by clicking here. Coaching Transcript: Missed Part 1 of Richard’s Coaching Session? Click here to watch. This long winding, road is symbolising the rent journey. This is the process and how long it takes for when tenants first think, “All right I’m going…

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  • Transform PM Ep 11A: Rental Research, Richard Bray

    Coach Richard Bray To read more about REA’s key findings on landlords’ needs and wants, read about their LandLord Research Report by clicking here. Coaching Transcript: 00:00 Introduction by Samantha McLean I’m going to focus today on three key areas. The Landlords’ Insights information that we did a few months ago. I’m going to touch on a few of those. We did present…

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  • Video of the Week – One of Sydney’s Finest

    Want to see your video featured here? Send in your property videos to editor@eliteagent.com… More videos of the week

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  • Video of the Week – 15 Horton Street, Marrickville

    Want to see your video featured here? Send in your property videos to editor@eliteagent.com… More videos of the week

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  • Video Without the Pain of Video

    Video marketing is one of the most powerful tools an agent can use, but many shy away from the perceived expense and the time it can take. Helen Mitchell reveals the top ‘cheats’ to making engaging video content without the outlay. 74 percent of sellers would list with an agent that offers video to market their property” – Josh Cobb, stepps.com.au…

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  • Transform PM Ep 10B: Breaking PM, Fiona Blayney

    Thank you to our Episode 10 sponsor: Real +, the property experts – providing a full spectrum of services to ‘grow your business and yourself’. Support + Knowledge + Industry insights + much, much more! As part of the program, our teams will receive six months complimentary access to templates, tools, training and coaching from the Real+ team. For more info, visit…

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  • Transform PM Ep 10A: Breaking PM, Fiona Blayney

    This is Part 1 of a 2 Part Episode featuring head coach Fiona Blayney who talks the teams through the important subject of goal setting and where they want to get to over the next 8 weeks. This lesson is brought to you by Real+ realplus.com.au. Visit eliteagent.com for more transform videos.

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  • CoreLogic: Housing Market Update, October 2016

    Watch CoreLogic’s Housing Market Update for October. The housing and economic data is derived from the CoreLogic Hedonic Home Value Index for the month of September, released October 2016. Presented by Tim Lawless, Research Director at CoreLogic. Here are some of the September Highlights, plus the October Outlook, according to Tim Lawless, Head Researcher Values in September – the headlines…

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  • conflict resolution outcomes

    Transform PM Ep 9B: Managing Conflict, Sarah Bell

    Thank you to our Episode 9 sponsor: LinkLearn, provider of online real estate learning courses within Victoria, Queensland, Western Australia and New South Wales. For more info, visit linklearn.com.au Coach Sarah Bell Coaching Transcript: Missed Part 1 of Sarah’s Coaching Session? Click here to watch. We look at our model for conflict, things really go wrong at misunderstanding, right? We can do a lot…

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  • managing conflict property management

    Transform PM Ep 9A: Managing Conflict, Sarah Bell

    This is Part 1 of a 2 Part Episode featuring head coach Fiona Blayney who talks the teams through the important subject of goal setting and where they want to get to over the next 8 weeks. This lesson is brought to you by Real+ realplus.com.au. Visit eliteagent.com for more transform videos.

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