Elite Agent
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The real estate talent squeeze: why the industry must rebuild career pathways
Offshoring and automation have delivered short-term relief for real estate businesses facing rising costs and shrinking margins. But Belle Property CEO Nick Boyd warns there’s a long-term consequence to this cost-cutting that the industry is only beginning to confront: the disappearance of junior roles and the erosion of the talent pipeline.
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The leadership trap that’s killing your culture (and how to fix it)
Harcourts WA CEO Shane Kempton shares why ego kills culture - and how mission-driven leadership can transform your team's performance, retention, and legacy. A must-read for real estate leaders ready to level up.
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Why floor plans are failing the real estate industry
They’re trusted by buyers, overlooked by agents, and riddled with errors. Floor plans could be the weakest part of your campaign, and Michael Cardillo is calling it out.
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If Amazon sold property – lessons from a global behemoth
Avi Khan travelled to Amazon HQ and discovered what AI has in store for the real estate industry.
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What’s the real price? Inside the grey areas of quoting, compliance and trust
In Victoria, underquoting remains a complex and often contentious issue. Barry Plant CEO Lisa Pennell believes the current approach to compliance doesn’t always reflect the pace and nuance of the market, and that more practical solutions are needed to support both agents and consumers.
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“Who’s winning?” is the wrong question. Here’s a smarter way to negotiate in real estate
In real estate, negotiation happens daily, but if your strategy still centres on “winning,” you might be doing it wrong. Roger Fisher and William Ury, authors of Getting to Yes, argue that great deals come from collaboration, not combat. Their Harvard-backed framework isn’t just for diplomats, it’s built for agents juggling price, pressure, and personalities.
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How to Use AI to Become More Human (Not Less) with Tara Christianson
TL;DR: In an industry racing toward digital efficiency, real estate professionals face a paradox: the more we automate, the more important genuine human connection becomes. Tara Christianson, National Customer Training Manager at REA Group, reveals how to use AI as a tool for amplifying our humanity rather than replacing it, drawing from her decade of experience helping agents across Australia…
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Pivott: revolutionary platform delivers 60% productivity gains for construction industry
Pivott, a new construction management platform, is transforming the industry with reported 60% productivity gains and 5% cost savings across projects. By centralizing communications and digitizing processes, it converts traditional procurement into a strategic advantage while offering real-time visibility for developers managing multimillion-dollar builds.
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Keeping it hush: Andrew Campbell on winning the trust of celebrity and ultra-high-end buyers
In a market where prestige homes often change hands without a whisper, Andrew Campbell has built a reputation not by chasing headlines, but by fostering trust. With a client list that includes celebrities and elite buyers, the focus is on discretion over display.
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Crossing borders: How First National Real Estate Bonnici & Associates masters multi-state operations
When most real estate agents think about expansion, they consider adding staff or growing their database. William Bonnici took a different approach – he crossed state lines. The Managing Director of First National Real Estate Bonnici & Associates now operates three offices spanning Victoria and New South Wales, navigating complex regulations while building a business that turns over 250-300 properties…
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From seizures to sales: Grant Turner’s return to real estate on his own terms
After a life-changing epilepsy diagnosis that threatened to derail both his career and family life, Grant Turner has made a powerful return to real estate. He’s doing it on his own terms with a renewed focus on health, family and purpose-driven success in commercial property.
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Q2 property maintenance trends are in – Tapi’s latest index reveals what’s changed
Tapi's latest Property Maintenance Index offers property managers nationwide cost benchmarks and seasonal insights, from plumbing repairs averaging $181-$350 to structural maintenance trends. The free quarterly report helps professionals justify costs, plan budgets, and educate landlords with data-backed expertise.
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The spring before Spring: why now is the time to coil, not coast
As the midyear chill sets in and many agents slip into cruise control, the top performers know better. Winter isn’t the time to wind down, it’s the time to wind up. Shane Kempton, CEO of Harcourts WA, says agents shouldn’t wait for Spring to bring momentum; they should be creating it now.
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Time is Money: Kirstin Dunn’s Approach to AI Implementation That Saves 17+ Hours Weekly
TL;DR: Kirstin Dunn founded Semple Property Group from her dining room table in 2013, scaling it to more than $54 million through traditional relationship-building and exceptional service. But when AI emerged as a viable business tool, she approached it the same way she approached scaling her business: with strategic experimentation, transparent communication, and an unwavering focus on time optimisation. In…
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Community is currency
While others chase clicks and cold leads, @realty MD, JJ Taylor, says the agents who win are the ones who show up - consistently, locally, and with intent. He highlights why community is still the most powerful tool in real estate, and how genuine relationships drive long-term success.
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What makes a great PM? Four stories from the field
From air freight couriers to beauty therapists, Barry Plant's property managers reveal how they found purpose in an often-overlooked profession. "If you can make both parties happy in a day, that's a good day," says one veteran who's spent 15 years bridging the gap between landlords and tenants.
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Behind every great property is a great PM
On National Property Managers Day, we asked you to shine a light on the PMs who do the hard yards, and your stories delivered. From chaotic callouts to moments of real care, they painted a clear picture of just how much these professionals handle without fanfare.
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Beyond portal placement: the VPA strategy reshaping vendor attraction
Australian real estate agencies are revolutionising vendor-paid advertising by shifting from portal-dominated strategies to branded multi-channel campaigns. This approach not only reduces portal dependency but transforms marketing expenses into powerful listing-generation tools that build agency brands while delivering superior results for property sellers.
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When a listing stalls: how to turn silence into a sale
When a property sits on the market without meaningful buyer interest, it’s easy to assume price is the problem. But as Buxton agent Kym Williams explains, turning around a slow campaign often requires more than just a discount.
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5 tips for developing high-performing sales agents
Michael Nitschke shares his five go-to strategies for transforming new recruits into confident, high-performing sales agents.
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Rahul Grover appointed CEO of iD4me as Proptech firm enters growth phase
Rahul Grover has been appointed CEO of iD4me as the Proptech platform enters a new phase of growth. As employee number one, Rahul helped shape the business from the ground up, leading sales, marketing, partnerships, and operations. He now steps into the top job.
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“You never pay too much, just too soon”: Why Judi O’Dea is at the peak of her career at 70
In a profession often obsessed with the next big thing, Judi O’Dea is proof that consistency, care, and old-fashioned phone calls still matter. The Ray White Chairman’s Elite Performer is as sharp, successful and committed as ever, running a high-volume business in Brisbane’s inner west and proving that relevance has nothing to do with age.
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Real estate reform or just red tape?
If it feels like the rulebook’s getting heavier, you’re not imagining it. From tighter eviction laws to minimum standards and new training requirements, legislation is hitting fast -and changing how PM's work. Whether it’s reform or just more red tape, one thing’s clear: property management is under the spotlight like never before.
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The Third Wave: Ben White on Turning Compliance into Profit and Culture into Growth
TL;DR: Ailo co-founder Ben White reveals why property management’s future isn’t about collecting rent – it’s about becoming the essential service provider for entire communities. From turning compliance into profit centres to why your property managers should earn 50% more, this conversation challenges everything you think you know about running a modern property management business. There’s a moment that changes…
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How to stay ambitious without burning out
Ambition might get you into the industry. But without boundaries, it won’t keep you there. That’s the warning TED speaker Tarveen Forrester wants professionals to take seriously.
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Spring surge or missed opportunity? Matt Lahood’s insider advice to win the season before it starts
Spring might get all the hype in real estate circles, but success in the season isn’t just about daffodils blooming or daylight saving returning. According to The Agency CEO, Matt Lahood, if you want to make the most of this high-stakes window, it comes down to one thing: preparation. Those who start early, educate their vendors, and time their campaigns…
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Forget the RBA: This is the only ‘interest rate’ that really grows your real estate business
While the industry obsesses over interest rate movements from the RBA, Harcourts Australia CEO Adrian Knowles says there’s another rate that has an even bigger impact on your success.
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Josh Allen lists California home after marrying Hailee Steinfeld
Buffalo Bills quarterback Josh Allen has placed his Southern California bachelor pad on the market for US$8.5 million (AUD$13 million), just weeks after marrying actress Hailee Steinfeld.
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The truth about running a real estate business today … it’s not what you think
Forget the flashy sales numbers, leading a real estate business today is a pressure-cooker mix of strategy, structure and constant adaptation. Industry veteran Aaron Chuah reveals the hard truths behind running a high-performing agency in 2025 and beyond.
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What’s driving Australia’s property market in the second half of 2025
With rates on pause and sentiment shifting, Australia’s property market is entering a new phase. Domain’s Dr Nicola Powell says the rest of 2025 will be shaped by localised trends, buyer confidence, and a return to market fundamentals.
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How TikTok’s demographic shift could reshape Australian commercial property
As TikTok’s user base matures, Australian commercial property stakeholders must prepare for a shift in retail expectations, tenant demand, and space activation strategies driven by evolving digital engagement patterns.
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The real ‘Game Changer’ in real estate leadership
When Besser and Co. expanded from a team of eight to 24 overnight, director Dion Besser found himself rethinking everything he knew about leadership, culture, and performance. He shares what it really takes to grow a team that’s aligned and resilient.
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Historic Manhattan townhouse with ties to Dr Seuss lists for US$13.5M
Tucked between Lexington and Park in Manhattan’s Lenox Hill, this 1870s townhouse comes with more than just ornate mouldings and modern upgrades—it comes with history. Once the longtime residence of Phyllis Cerf Wagner, a publishing insider with ties to Dr. Seuss and a guest list that included Judy Garland and Sinatra, the five-level property blends literary legacy with luxury living.
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How this 24 year old built ScaleApp to help a generation plan their way into property ownership
At 24, Nick Melrose transformed his personal financial frustration into ScaleApp, a platform helping young Australians visualise pathways to property ownership. The tool combines budgeting and property analysis in an interactive 50-year timeline, allowing users to model real-world scenarios anonymously while building wealth strategies.
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Inside the business of growing million-dollar agents
She’s not your typical CEO, and her agents don’t run typical teams. Hayley Van de Ven doesn’t just grow numbers, she builds operators. From mindset to margin, she’s behind some of the most profitable, tightly run teams in the business. This is how.
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