week-6-2019
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TECH + SOCIAL
You had me at hello: Why a good customer service experience starts at enquiry
When you purchase a $10 item from an online retailer like Amazon you will receive a confirmation for your purchase in close to real time. Amazon will also let you know when to expect your delivery, if there are any delays and ask you for feedback after you have received your goods. All for a $10 purchase. Why should real…
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FRANCHISE NEWS
Glebe real estate icon joins the Laing+Simmons network
Nicholas Katsikaros has been at the forefront of the Inner West and Glebe real estate markets for over 40 years, serving locals from Glebe Point Road for the last 30, and becoming a fixture in the community. Now he and his team have joined the Laing+Simmons family. “The real estate market is dynamic, it’s always changing, and we recognised that…
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FRANCHISE NEWS
Cobden & Hayson Balmain welcome inner west specialist Mark Bowis to the team
Mark Bowis has been welcomed to the team at Cobden & Hayson Balmain. The office is delighted to have such an accomplished, reputable sales professional join the fold. A 15-year veteran of the inner west property industry, Mr Bowis’ focus is on the Balmain peninsula and surrounding areas such as Lilyfield and Drummoyne with broad experience and industry insight through…
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FRANCHISE NEWS
McGrath recruits new team in Sydney’s Lower North Shore property market
McGrath Estate Agents, a division of McGrath Limited (ASX: MEA) has announced the opening of a new company-owned sales and property management office with a hand-selected team to operate on Sydney’s Lower North Shore. McGrath Founder and Executive Director John McGrath said “We’ve had the pleasure of servicing the Lower North Shore of Sydney for over 23 years – it being…
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SUPPLIER NEWS
realestate.com.au announced as official online property partner for the 2019 Toyota AFL Premiership Season
Realestate.com.au will be the official online property partner for the 2019 Toyota AFL Premiership Season. In addition to the official online property partner of the AFL, realestate.com.au will also be the naming rights partner for the AFLX 2019. The agreement builds on realestate.com.au’s existing sponsorship with the Sydney Swans, which will continue in 2019. REA Group General Manager Brand, Marketing and…
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FEATURE INTERVIEWS
The Competitive Edge: Malek Younan
After I finished high school I got into an engineering course, which I didn’t start because I just didn’t have a passion for it. So I deferred it and thought I’d try and get into real estate.” After completing his licence and with a vision to one day having an office of his own, Malek walked into his local real…
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FEATURE INTERVIEWS
How Josh Tesolin is building his profile
“I got my start in leasing, and I was pretty good; I was leasing properties within five days, but I was terrible at the admin side. I got my first opportunity in sales at 19 – my boss took a weekend off with an injury, so I had three properties of his and I sold all three on the day.…
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FRANCHISE NEWS
Harcourts and Glen Coutinho to open flagship office in Beverly Hills, Los Angeles
Harcourts International has announced the expansion of the growing Harcourts USA network. Global real estate pioneer Glen Coutinho has joined the Harcourts USA team as Director of Growth & Training, for the Pacific Region, and will become owner of a new office in Beverly Hills. “We are very pleased to welcome Glen to the Harcourts group,” said Harcourts International Managing Director…
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FRANCHISE NEWS
TV presenter Tom Williams makes career change to join LJ Hooker Avnu
One of Australia’s best-known TV personalities, Tom Williams, has joined LJ Hooker Avnu in Sydney’s blue-chip Lower North Shore following his departure from the media industry late last year. Mr Williams, a former presenter on Seven Network’s The Daily Edition, has begun a new career in real estate to build on his passion for construction and quality property development. “Through TV you…
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INDUSTRY NEWS
Banking Royal Commission final report demands crackdowns and compensation
The long-awaited final report from the banking Royal Commission has been handed down. The report, received by the Morrison Government on Friday 1 February and released publicly Monday 4 February, has suggested sweeping changes to the industry and 76 actionable recommendations. Commissioner Kenneth Hayne’s final 530-page report and 76 recommendations have been welcomed by the Federal Government and Labor, who…
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FRANCHISE NEWS
Ray White Rural appoints key specialist to drive performance in Queensland
Ray White Rural has announced the appointment of a new specialist in Queensland to drive a growth and productivity plan for 2019. Former real estate agent and corporate business growth specialist Adrian Knowles has been appointed as the State Manager for Ray White Rural and Livestock in Queensland. CEO of Ray White Rural and Livestock Stephen Nell said this was…
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INDUSTRY NEWS
February 2019: Interest rates on hold, Industry reaction
Yesterday (5 February 2019), the RBA Board decided to leave the cash rate unchanged at 1.50 per cent for its 26th consecutive meeting. “Inflation remains low and stable. Over 2018, CPI inflation was 1.8 per cent and in underlying terms inflation was 1¾ per cent,” said RBA Governor Dr Philip Lowe. “Underlying inflation is expected to pick up over the next…
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FRANCHISE NEWS
Century 21 announce partnership with Seven West Media
Century 21 has announced a multi-year partnership with Seven West Media that will see the new look Century 21 brand, properties and agents promoted across several media assets. Home Beautiful will feature the Century 21 brand on the cover of the magazine and exclusive Century 21 property listings within it in 2019. Century 21 agents and branding will also feature…
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FRANCHISE NEWS
DiJONES opens the doors on the Lower North Shore
DiJONES has officially opened its doors on the Lower North Shore of Sydney with local agents Dean Mackie and Piers van Hamburg at the helm. There are now eight offices with 178 employees under the DiJONES umbrella. DiJONES CEO Robert Ward announced in December that principals Dean Mackie and Piers van Hamburg and their teams would join forces with the…
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FRANCHISE NEWS
A new force enters the Horsham market
One of Horsham’s most recognised agents, Aaron Lewis, has opened a new Ray White office in town. Combining personalised service with the strength of the Ray White brand, Mr Lewis said the opening of Ray White Horsham was a natural progression as his business looks to continue its growth. “Having operated independently for the past nine years, I’m looking forward…
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Video of the Week
Video of the Week – Chasing fire
Want to see your video featured here? Send in your property videos to editor@eliteagent.com… More videos of the week
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EPM: BD & Growth
Is it the right time for you to change roles?
You can’t say when it began exactly. You were happy in your role, and the culture of your organisation felt a perfect fit. But somewhere along the way a nagging sense of discontent has crept into your daily experience at work. Sunday nights feel depressing, and you might be feeling bored – or worse – angry. If this sounds familiar, it’s likely…
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PROSPECTING + LISTING
How a broker removes the stress from buying and selling a rent roll
Similar to an expert agent assisting buyers and sellers transact a property, a great broker provides clarity, comfort and a thorough understanding of the agency and rent roll sales process. Transacting an agency or rent roll is significantly more complex – and normally more risky – than a standard property sale. It’s surprising to see the number of principals transacting…
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INDUSTRY NEWS
CoreLogic’s January Home Index shows continued falls
CoreLogic’s January home value index shows the property market in Melbourne and Sydney continued to fall, with all capital cities apart from Canberra recording a month-on-month fall in dwelling values. CoreLogic’s hedonic home value index shows a further 1.0 per cent decline in national dwelling values over the first month of 2019, taking the cumulative decline in Australian dwelling values…
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FRANCHISE NEWS
Ray White NZ welcomes a new office in Swanson, West Auckland
High-performing real estate duo Melvin Plaisier and Alyshia Marshall have just opened their own Ray White office in the Auckland suburb of Swanson. Mr Plasier has been successfully selling in the area for the past 14 years, with his partner Ms Marshall joining him just over three years ago. Real estate in the local area runs deep in the Plasier…
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Thought Leaders Podcast
Episode 77: Reducing waste in your business – John Knight
In a changing market, you might be thinking you need to cut costs. But that’s not necessarily the case, says Business Depot CEO, John Knight. It is better, he says to think about cutting waste and getting as productive as possible.
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INDUSTRY NEWS
REINSW to hold 13th annual Women in Real Estate conference to empower female professionals in the industry
The annual REINSW Women in Real Estate (WIRE) conference will return for its 13th year on 26 March, with registrations open now. The conference brings together women across the industry and well-known local and international speakers for a day of professional development and personal motivation. WIRE 2019 will be held on 26 March at the Art Gallery of NSW. The…
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LEADERSHIP
Is now a good time to start your own real estate agency?
After a few years, many agents dream of starting their own real estate business. Independence allows you to make business decisions and, in the process, grow in confidence. However, many real estate agents struggle to work out the right time to leap into freedom. Right now, with a softening market, it can be daunting for those of you considering to…
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