Other videos in this series
Heritage home finds its Goldilocks happy ending after three campaigns
Fiona Johnson has sold a heritage-listed four-bedroom home at 6 Scott Street in Glebe, Tasmania for $995,000 via private treaty after three campaigns, with the
Magazine-style photos and investor focus deliver $563k Mildura result in eight days
Lukas Pedder has sold a four-bedroom house at 259 Wade Avenue in Mildura, Victoria for $563,000 after just eight days on the market, securing $13,000
How Storyhouse sold a $4.75m Kew home in 14 days after two previous campaigns
Mark Josem sold a five-bedroom Kew home for $4.75 million in just 14 days after two previous campaigns didn’t secure a buyer — achieving $150,000
Gold Coast family’s school connection seals $1.6M Ascot sale after 99-day pursuit
Oliver Jonker has sold a three-bedroom house at 15 Butler Street, Ascot for $1.6 million to a Gold Coast family relocating for St Margaret’s Anglican
Pre-auction sale in 14 days as database strategy delivers Potts Point result
Imran Hamidi has sold a one-bedroom apartment at 20/67 Macleay Street, Potts Point, for $885,000 prior to auction after just 14 days on the market
Jason Barnett’s mid-campaign pivot secures sale in Grovedale to first-home buyer
Jason Barnett has sold a four-bedroom house in Grovedale after pivoting mid-campaign from investors to first-home buyers, securing an extra $20,000 through negotiation. The sales
New family find their forever home in peaceful Old Byford retreat
Alyssa Hayden secured $915,000 for a four-bedroom house on 1,007 square metres in Byford after her buyers fell in love with the tranquil foothills setting
Patient approach secures million-dollar result for renovated Jamisontown home
Leroy MaGee of Hills Estate Group has secured $1 million for a four-bedroom house at 11 Henderson Crescent, Jamisontown, after a two-month private treaty campaign
Seven investor offers drive South Grafton house $22k over asking price
Ron Plowman has sold a three-bedroom house at 3 McLean Street, South Grafton for $572,000 after seven formal offers from interstate investors competed in a
US malls stage a comeback, outperforming every property sector
US mall values jumped 13% over the past year, outperforming every other commercial property sector, according to Green Street data cited by The Wall Street Journal. Strong consumer spending, limited new supply and landlords replacing failed department stores with luxury retailers and entertainment venues are driving the recovery, though some investors remain cautious about its durability.
Gemma White secures $1.6m sale after auction pass-in with five-buyer negotiation
Gemma White has sold a four-bedroom house on a 2,252-square-metre block at 74 Tamworth Drive, Helensvale for $1.6 million after managing five competing buyers in
From an $80,000 target to number one – Rochelle Adgo’s remarkable rise
Rochelle Adgo went from calculating an $80,000 income goal in a car park to becoming Ray White Group’s top international salesperson with 188 settled sales in a year.
REA’s CTO explains why faster AI needs better workflows
REA Group CTO Steve Maidment explains why AI-driven productivity gains only matter if they flow through to customers. At Hackdays 2026, he outlined REA’s “speed to value” approach, FlowLab, and customer projects like Agent Angel, showing agency leaders how to look beyond individual task speed to whole-process delivery.
Clearance rates dropped 18 points – some agents are having their best spring yet
Spring 2026 is shaping up differently, with clearance rates down to 52.4%, lighter listings, steady rates, and new negative gearing rules reshaping conditions. Agents who adjust pricing strategy, sharpen vendor communication, and act fast are outperforming those repeating last year’s playbook, with business model and support proving increasingly decisive this season.
Dom Thurbon’s challenge to turn conference ideas into action
Dom Thurbon closed PM/ONE 2026 by challenging delegates to move beyond ideas into action, focusing on three themes: honest conversations about business problems, helping teams feel genuine progress, and personal accountability. His final question asked attendees what one thing they would truly take responsibility for after the event.
Quinn Darragh’s three questions for moving through setbacks
Bondi lifeguard and former paramedic Quinn Darragh shared his “resilience loop” at PM/ONE 2026, built on gratitude, optimism and focus. Using examples from surgery recovery to a 24-hour swim attempt, he urged property managers to identify what they still have, act within their control, and take one small step forward after setbacks.
Cameron McIntyre says trust remains the agent’s AI advantage
REA Group CEO Cameron McIntyre says AI can streamline listing prep, lead quality and search, but can’t replace agent trust. Speaking at REA’s Melbourne Hackdays, he explained how automation frees agents for valuable client work while engineers collaborate directly with customers to solve real business problems and speed solutions to market.
Tim Duggan’s five steps to handling conflict better
At PM/ONE 2026, Tim Duggan shared a five-step CLEAR framework for handling conflict: clarify what matters, listen generously, explore underlying interests, align on shared direction, and reset your story. He urged property managers to assess trust and values first, using tools like mirroring, looping, and “how” questions to navigate difficult conversations.
Vendors and landlords get more listing options, ACCC says
REA Group has given the ACCC a court-enforceable undertaking to remove contract clauses that required or incentivised agencies to list all properties on realestate.com.au. The change, prompted by competition concerns, gives agents more flexibility in choosing listing portals, with the ACCC expecting benefits to flow through to vendors and landlords.
Bradley Fraser keeps the relationship going after handover
DiJones BDM Bradley Fraser explains how he stays connected to properties after handover, coordinating with property managers on tenancy anniversary reviews and using client conversations to prospect and support sales. Speaking at PM/ONE 2026, he shares practical habits, from diarising reviews to asking clients about industry changes, that build trust and cross-department value.
Pamela Medeiros puts the investor’s plan first
At PM/ONE 2026, DiJones’s Pamela Medeiros outlined a shift from property management to proactive investment management, where annual reviews align rental returns and maintenance plans with owners’ goals. She emphasised interpreting information, asking better questions upfront, and building team capability through financial literacy, AI skills and learning agility.
Former Youi chief lists $7m Paddington home for sea change
Former Youi and QBE CEO Frank Costigan has listed his Paddington pavilion-style home at 30–34 Stephen Street for auction on October 9, with a $7 million price guide through Ray White Phillips Co. Costigan plans a sea change to the Sunshine Coast with his husband and twin sons after retiring.
Stuart Hobden and Fiona Blayney show where rent roll value is built
At PM/ONE 2026, Pendium Advisory’s Stuart Hobden and REAL+’s Fiona Blayney outlined practical steps to boost rent roll value, starting with reconciling management fees against software settings. They discussed compliance records, bond lodgements, and rent reviews as value indicators, plus distinguishing growth versus return modes when budgeting for property management profitability and sustainable business growth.
Fixer Group helps property managers tackle Victoria’s rental compliance
As Victoria’s rental compliance rules tighten, Fixer Group is scaling fast across Melbourne – without losing the small-company care that built it.