Search Results for: The Block
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EPM
Tune Up Your Engine Room For 2017
When was the last time you gave your property management department a compete service checkup? Is it in the best shape to help you achieve your goals for 2017? Heidi Walkinshaw of Real+ takes a look at some of the key areas that might be in need of a tune up. When we set out our goals at the beginning…
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Elite Agent
National agency Oliver Hume recruiting university graduates
While education levels in the industry have been a concern for some time now, Hamish Barton is among an increasing number property agents who are university educated. After graduating from high school and working for several property businesses in Qld, Brisbane-based Barton says he knew from an early age real estate would be his calling. Barton’s education, along with his…
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EPM
Rental Revolutionary: an exclusive with the new CEO at rent.com.au
GREG BADER IS THE NEW CEO at rent.com.au. After just six months in the job, he is already shaking up the way that renters apply for property, as well as crafting an innovative pricing model where the agent pays zero unless the tenant also comes from rent.com.au. With the percentage of renters in today’s market continually growing, he says that…
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Real Estate News
Sydney densities spreading to the Southern Highlands
High-density living is spreading well beyond Sydney, with properties for sale in the Southern Highlands increasingly on blocks of 500 square metres or less, according to a Mittagong builder. Thirty-year Southern Highlands building veteran, Steve Turland of ‘S Turland Building’ said it was now difficult to find acreage in his hometown of Mittagong. “Blocks are getting smaller and smaller. It’s…
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Elite Agent
Collective Success: Joel Hood and Jarrod Carman
JARROD CARMAN is the driving force behind the Eview Group Mornington Peninsula office in Victoria, with nine years in real estate and an Honors degree in Psychology. JOEL HOOD works in the same office, but as the principal of his own brand and business. Collectively, the two of them swept the Eview Group Annual awards in 2016, with Carman winning…
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EPM
Is Artificial Intelligence the Future of Service?
As consumers, we are never really satisfied with customer service. In fact, business reviews today are showing that this is one of the few areas of differentiation between competitors. Alister Maple-Brown looks at the potential of Artificial Intelligence (AI) in improving customer service and whether it means the end of the ‘human touch’. There’s just something about picking up a…
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Elite Agent
Much More Than Marketing: Peter Hanscomb
Some years ago, it was set up that real estate agents in Australia should be perceived as property marketers. This was probably the worst thing we could have done; instead we should be positioning ourselves as advisors and negotiators, says Belle Property CEO Peter Hanscomb. Yes, as agents, we do market property; but it is one of the easiest things…
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EPM
A Smooth Transition: Kasey McDonald
Whether you’re an eager BDM wanting to impress the principal, or an enthusiastic and driven property manager, rent roll growth is usually the common goal. Kasey McDonald discusses why a strong handover connection between the two is vital for everyone, including the client. Let’s face it – everyone wants to grow their rent roll. After all, with growth comes more opportunity for…
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Elite Agent
What Your Body is Telling You: Marianne Dyer
In life we rarely train ourselves to learn the art of juggling the multitude of activities and priorities before us. Organisational psychologist Marianne Dyer believes that we should all do a better job at managing our work/life balance – before it’s too late. I remember my first attempt at learning to juggle. Two tennis balls was easy-peasy. Add in a…
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Elite Agent
Going All In With Phil Harris
Phil Harris is one of Australia’s pinnacle sales agents and an inspiring business leader. Sarah Bell sat down with Phil in his hometown of Adelaide to capture his perspective on the state of the property profession as we head into 2017. Phil, consumers have the power to fire everyone in a business from the CEO down if they don’t get…
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Elite Agent
Out of the Comfort Zone: Jack Richardson, hockingstuart Armadale
From selling boats on the Victorian coast to becoming a well-respected agent and auctioneer in Melbourne, Jack Richardson brings a sharp eye to the sales market in his role at hockingstuart Armadale. Fresh from winning the REIV 2016 Novice Auctioneer of the Year Award, he shares his goals for 2017. Jack, how many years have you been working in real…
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Real Estate News
Cooley Auctions braces itself for Super Saturday this coming Feb 25
Super Saturday is coming early for Cooley Auctions with 100 homes set to go under the hammer on February 25, a personal best for the team. Looking back at the same weekend over the past five years, February has never looked hotter for Cooley Auctions as only 2014 came close with 97 auctions in one day, but this year will…
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Elite Agent
An Old Dilemma with No Easy Answer: Andrew Cocks
The shock resignation of NSW Premier Mike Baird last month was illuminating in many ways, but most especially in its stark illustration of what will be an increasing demographic trend over the next couple of decades. And yes, it will have an impact on real estate, says Richardson + Wrench MD Andrew Cocks. Baby boomers reshaped whole economies when they…
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Ask the Coach
Ask the Coach: 8 Moves a Sales Agent Should Focus On
Real estate coach and performance mentor, Claudio Encina is in the hot seat answering your most pressing questions around everything to do with sales productivity and process. I have just moved from a sales assistant role to becoming an agent. What do you recommend I should focus on? – Anthony Antoniou, Laing+Simmons St George I believe the key to your success…
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Elite Agent
8 Real Estate Resolutions to Deliver Great Customer Service
New research shows that delivering great customer service to vendors and buyers can turbocharge your real estate business by increasing referrals and creating customers for life. Kylie Davis suggests some practical resolutions to ensure you see benefits of adequately serving both groups. The Consumer Perceptions of Real Estate Agents research from CoreLogic identifies that 36 per cent of sellers would…
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Elite Agent
Agent Profile: Amber Werchon, Director of Amber Werchon Property
Amber Werchon decided not to pursue university but instead entered the workforce at the tender age of 17. Starting out as a receptionist at Ray White, she began selling property a year later and has never looked back. Today, as sole director of her own agency on the Sunshine Coast, Amber Werchon Property, she has over 40 people on her…
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Elite Agent
Time to Tame Your Database: Josh Phegan
Databases can’t be bought; they must be built, and it’s up to you to do it. Josh Phegan explains how a modern take on a system that worked for his grandfather can help you successfully track your buyers and sellers. There’s no doubt my grandfather, Arthur Phegan, was a smart man. Way back in 1972 he categorised his sellers by…
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EPM
What Does A Next-Level BDM Look Like?
The key role of a business development manager (BDM) is to source new strategic opportunities for the business, while building and maintaining relationships with referral partners, prospects and clients. But what does a ‘next level’ BDM look like? Tara Bradbury explains. The role of a BDM can be many things, depending on the company structure. Many businesses over-complicate the role…
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EPM
Regional Growth Master: Dave Skow Wagga Property Management
DAVE SKOW is the owner of Wagga Property Management in the NSW Riverina. Grabbing an opportunity to open a property management only business in the area, he has grown his rent roll from zero to just over 500 properties in under three years. Passionate about growth, this is his remarkable story. Firstly, Dave, tell us a little bit about your…
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Elite Agent
9 Truths about Success in Real Estate
There’s a plethora of information available about how to become a successful agent. Everyone knows what they should be doing, but what about the reality? Check in with where you’re at with these real estate truths from mindset coach Jet Xavier. Too many people try to sugar-coat what it takes to become a successful real estate agent. I think that…
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EPM
Boxing Day Accounting: What Can You Claim?
THOUGH THE FESTIVE SEASON and its excesses feel far behind us, it’s only now that many agencies are accounting for their holiday expenses. Client Christmas party? Tick. Landlord gifts? You know it. Company Christmas party? That’s there too. How much can you claim? Natalie Hastings has the answers. Rather than nursing a sore head over your necessarily generous seasonal expenditure,…
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EPM
A Reputation for the Extraordinary
How important is customer service in growing and sustaining your business? For Michelle Williams of @home Property Management Solutions, it’s everything. However, she was disappointed when instead she recently learned many business owners are looking for a ‘quick fix’ solution to rent roll growth. Recently I was asked to be part of a round table discussion forum where each speaker…
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INDUSTRY NEWS
Australia’s ideal home, consumers compromising location for land size: realestate.com.au
realestate.com.au revealed on the weekend what Australia’s ideal home looks like based on new consumer behaviour research. The great Australian dream of owning a quarter acre block is still aspirational for many Australians, despite rising house prices. The national average wishlist includes 4 beds, 2 baths, and 2 car spaces, on a 708 sqm block and is priced at around $520,000. “What this…
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EPM
Increase Your Productivity with a Single Focus: Penelope Valentine
Multitasking and following never-ending to-do lists might pose the biggest obstacles to being productive and achieving your goals. Property management is complex in that there are so many moving parts. You may always start the day with the best intentions to get so much done, but at the end you check your to-do list and it’s hardly shrunk. In fact,…
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Elite Agent
Let Go To Grow: Julie Davis and Neil Williams
One of the most commonly heard terms in this industry is ‘taking your business to the next level’. To some, this may mean opening another office or buying another rent roll. To others, it may be putting on a business development manager, a PA or investing in technology or equipment. But you need to make sure you are making the right…
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Elite Agent
Why Your Business Is Worth Squat: John Knight
If you are looking to sell your business, we all believe the real value is in the rent roll. John Knight says it is time we challenged this notion to create sales businesses that are actually worth something too. I am often asked ‘What is my business worth?’ The reality is that most sales businesses are worth squat; rarely do…
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EPM
It’s Not What You Say; it’s How You Say It: Heidi Walkinshaw
How many people do you talk to in the course of a day? In real estate the people we meet are from all walks of life, meaning we have to manage a range of personalities and expectations, and all with differing styles of communication. Heidi Walkinshaw outlines a few points to bear in mind when it comes to getting the…
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Elite Agent
Buyer Perceptions: How Do Your Clients Rate You?
One of the greatest stories real estate agents tell themselves is that buyers and sellers are two different types of customer who need to be treated differently. But agents who ignore buyers to focus on vendors they can pitch to in the short term could be reducing their leads by as much as 75 per cent. The new Buyer Perceptions of…
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Elite Agent
The ‘Hit and Stick’ Philosophy
The term ‘Hit and Stick’ was coined by Isaac Newton to describe the momentum theory, whereby objects collide and stick together. It is used in rugby as well. In real estate, however, it could apply to a committed approach to client service – upon initial contact, we stick with them, as Cameron Nicholls explains. With a sporting background, I have…
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Elite Agent
Making Every Prospect Count: Eddie Cetin
It’s a Saturday afternoon. You’re driving down a local street, which brings back memories of properties sold over the years. You suddenly screech to a halt: a competitor’s seriously large ‘For Sale’ sign has appeared outside a property you only appraised six months ago. You are mortified. How did this happen? Every agent has experienced one of those gut-wrenching moments.…
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INDUSTRY NEWS
Sydney and Melbourne records lower sales this year: REA
Highlights of REA Group Property Demand Index Report for December 2016: National demand for property dropped by 6.6 percent on realestate.com.au in December, down from peak levels recorded in October and November. Victoria had the largest decline over the month, as demands dip for both houses and apartments. New South Wales (NSW) followed closely, possibly suggesting that the housing boom…
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Real Estate News
Queensland’s property market set to soar in 2017 say Raine & Horne
Queensland’s real estate markets are all set to enjoy a healthy year with significant infrastructure investments, greater affordability and lower interest rates making it an attractive buy, said leading real estate group, Raine & Horne. Investments such as the $21 billion Adani Carmichael coal mine, the $3 billion Queen’s Wharf, Westfield’s $1 billion development at Coomera and the $200 million…
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INDUSTRY NEWS
NSW property industry rings in the new year with a bang
The NSW property industry is expected to have a positive outlook this year with higher expectations for growth, investments and hiring taking place across the state, said the latest ANZ/Property Council survey. “NSW industry confidence leads the nation at 149 index points, up from 142 last quarter and is at near six-year highs. Over the twelve months to March 2017,…
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Elite Agent
The Art of Real Estate in NYC: Bohemia Realty Group
In only five years, the artists turned real estate agents at Bohemia Realty Group of Upper Manhattan have established dominant market share in the world’s coolest neighbourhoods. The agency has grown from its two co-founders to over 140 agents, many of whom came to real estate from the tribe of artists that define Upper Manhattan as a global hub for…
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Elite Agent
What They Really Need: Josh Phegan
In the digital age, showing that we’re human is more important than ever. High performance real estate coach and trainer Josh Phegan highlights how great agents create a unique bond with their customers and why personalised service wins. We live in a remarkable time. While the industrial revolution gave birth to huge factories and complex machines manufacturing on scale, the…
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