Elite Agent
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AML is shaking up real estate – and some are still in denial
As Australia steps up anti-money laundering laws, real estate offices face a new reality. Barry Plant CEO Lisa Pennell says while some embrace change, others risk falling behind.
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Juggling multiple roles: the oversight you can’t get from just one hat
Laura McKay, COO at Highland Property, shares how juggling management, sales, and auctioneering gives her insights into the market and her team that few others in real estate can match.
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Why growth only works when strategy and infrastructure keep pace
After a $25 million launch, Matt Lahood shares the hard lessons of growing The Agency: why planning, systems, and keeping your team aligned make - or break - real estate expansion.
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When execution is cheap, judgment is worth the premium
In an era where AI eliminates the "blank page," human judgment becomes the industry’s scarcest resource. Success now belongs to real estate leaders who prioritise strategic discernment over mere output.
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Agents need strategy over ‘hustle’
Agents need to move away from the ‘hustle and grind’ mentality and focus more on strategic planning, according to a leading performance expert.
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Beyond the transaction: why the modern real estate agent must be a community pillar
Adrian Knowles explains how modern real estate agents are moving beyond transactional roles to become trusted community advocates, using technology to enhance service while building lasting relationships in their neighbourhood.
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Switch off to switch on: how smarter boundaries sharpen your edge in real estate
Why real estate agents can’t switch off - and how to stop rumination from stealing your downtime
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Reading people, not just properties: the art of emotional intelligence in real estate
Megan Hill of First National Copper Coast reveals how empathy, intuition, and even fashion cues help her tailor client service, because selling homes is about understanding lives, not just transactions.
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Tony Morrison: Tasmania’s real restate maestro on ‘home ground advantage’
Tony Morrison reveals the strategy behind winning one in three property deals in Tasmania — and why relationships, not shortcuts, keep you number one.
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How to build a referral machine
Real Estate Coach Jimmy Burgess shares the exact strategies top-producing agents are using to build businesses powered by consistent, high-quality referrals.
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The consequences of keeping 360kg gorillas
When a high-performing ‘gorilla’ threatens more than revenue: the hidden costs of big personalities in real estate teams
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Inside a property management overhaul
Head of Property Management Chantelle Collin shares how redesigning team structure, career pathways and leadership support helped reduce burnout and improve performance in a modern PM business.
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“Buying with a calculator” – Tony Williamson on returning to real estate and the investor wave reshaping Cairns
After two retirements and decades at the top end of Far North Queensland real estate, Tony Williamson returns to a Cairns market transformed by interstate investors, rising yields and a city finally stepping onto the national stage.
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Finding your voice in a performance industry
Marianne Hynes on how years of self-editing in performance-driven industries can quietly erode leadership and trust.
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Why real estate’s biggest winners think like apprentices, not entrepreneurs
Harcourts performance coach, Sam Owens, believes the agents building million-dollar businesses aren't chasing quick wins – they're mastering the fundamentals that most skip over.
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When perks fall short: property management looks to healthcare to tackle burnout
As staff burnout continues to challenge property management, one agency is trialling accessible healthcare to reduce pressure and improve retention.
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Door knocking and data: Why the ‘silver platter’ era of real estate is dead
Harcourts Tasmania Performance Coach Molly Gibbons on why the "magic wand" of social media is failing agents, and why 2026 will see a resurgence in the one thing AI can’t replicate: the doorstep connection.
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Edge Case: Will The Real Estate Office Still Exist in Five Years?
Your lease renewal is coming up. You’re staring at the shopfront, wondering if it’s an asset or a liability. eXp has built an empire of 80,000-plus agents without a single shopfront. But Sotheby’s just opened 37 new offices, betting on the opposite. Whichever side you’re on, this question affects your next move. That’s the tension behind this week’s Edge Case…
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Why command-and-control leadership no longer works in real estate
As agencies scale and expectations shift, McGrath’s Head of Franchise Services Christopher Mourd says the future belongs to leaders who build people, not just turnover.
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Stop chasing silver bullets and start stacking points
Consistency is the ultimate competitive advantage. Avi Khan believes that when the market gets noisy, the best agents win by doing the work no one sees.
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Knight Frank makes two key appointments to APAC team
Knight Frank has strengthened its Occupier Strategy & Solutions platform with two strategic appointments across the Asia Pacific region.
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When affordability solves one problem and creates another
As affordability drives buyers into regional Western Australia, housing pressure is rising for locals. Shane Kempton examines the unintended consequences.
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Why relationships still matter most when buying a rent roll
Starting again in real estate is challenging at the best of times, but Mike Drennan was able to hit the ground running by purchasing a rent roll in Adelaide.
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When family is the business: How to lead, negotiate and survive in a family-run agency
What a leadership discussion reveals about authority, succession and when loyalty holds agencies back.
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Tony Morrison: Why Your Best Listing Presentation Happens in Your Office, Not Their Kitchen
Most agents are taught to get into the vendor’s living room. Sit at their kitchen table. Build rapport on their turf. Tony Morrison, CEO of Harcourts Tasmania, spent decades proving the opposite works better. His network now facilitates one in every four property transactions in the state. The approach that helped him get there? Flip the script entirely and bring…
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Josh Deluca returns to WA with CBRE appointment
Perth-born Josh Deluca has been appointed to a newly created Capital Markets role at CBRE's Western Australia Industrial & Logistics team.
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Why speed and systems can’t replace judgement in real estate: “You can automate tasks. You can’t automate care.”
As real estate leans harder on automation and AI, performance gaps are emerging. Kiarni Hall explains why judgement, trust and relationships still underpin strong agency results.
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If it’s not searchable, it may as well not exist
In an industry where sold prices are visible but strategy rarely is, structured editorial content offers a way to place professional judgement, decision-making and methodology on the public record.
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The two things that have the greatest impact on a real estate career
Luke Evans, General Manager of Sales NSW/ACT for The Agency, says the agents who have great real estate careers focus on two main things.
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John McGrath’s 10-year bet on a very different kind of real estate business
As compliance tightens and expectations rise, John McGrath believes the real estate industry is being forced to grow up. In Kon Stathopoulos’ McGrath West Group, he sees a partnership model built for that shift - and he has entered into a new ten-year agreement franchise designed to support it.
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Why Candice Whinnett Dedicates One Day a Week to AI
While most real estate professionals are still figuring out how to write a decent ChatGPT prompt, one Queensland property management leader has carved out an entire day each week to build the future of her business. In an industry where no one ever reaches the bottom of their inbox, that kind of discipline is rare – and it’s paying dividends.…
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When leadership shifts from selling to setting standards
When Tristan Brown talks about leadership, he does not start with targets or market share. He talks about presence - the energy in the room, and the difference between telling people what to do and creating an environment where expectations are clear without being imposed.
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Lucky socks and the long game: the superstition behind Nick Roche’s $34.6 million week
From golden retriever socks to off-market street records, 25-year-old Ray White Ascot agent Nick Roche reveals how small rituals, relentless follow-up and years of relationship-building culminated in a $34.6 million sales run across Ascot and Hamilton in little more than a week.
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As a leader, you need to learn your entire business
If you’re growing a real estate agency, you know there are different departments and verticals of the business.
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The 6-stage sales script: turning conversations into commitments
A trust-based approach to sales that shows agents how to listen better, lead conversations with purpose, and close with confidence.
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