week-5-2018
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EPM: News
Weakening investor activity impacts Sydney, but national median price in most captials: Domain
The median house price in most capital cities rose over the December quarter, although different cities continue to record varied rates of growth — according to the December Quarter Domain House Price Report. Weakening investor activity and tightened lending conditions continue to impact Sydney, and although it reported a slight increase over the December quarter, prices in the NSW capital…
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FRANCHISE NEWS
The Sahyoun family joins Belle Property
One of Western Sydney’s most prominent real estate families is set to enter a new era, joining the Belle Property group as of today. After 20 years operating as LJ Hooker Parramatta, the Sahyoun family officially opened their doors under the Belle Parramatta banner as of this morning. As a family-owned and -led business, George, Chris and Nathan Sahyoun bring…
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LEADERSHIP
5 Ways To Improve The Employee Experience: Ush Dhanak
Improving the ‘customer experience’ has become a buzz phrase in business. From e-commerce stores to any retail or other service-oriented business, the phrase neatly sums up the need to focus on personal user experiences in all customer interactions. It’s seen as the key to retaining loyalty and winning new customers. Could our job as HR professionals be described as looking…
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EPM
The Executive Property Manager: Sarah Bell
IN THE SALES ARENA, we have seen the emergence of Agent 2.0 and 3.0 (are we up to 4.0?) as the value of a sales agent has changed with technology and evolving customer expectations. The new breed of agents are true professionals, unrecognisable from the stereotypes which placed real estate among the least trusted of all professions. So where does…
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INDUSTRY NEWS
Inner Brisbane vacancies ease, rest of the State tightens
Renters flocked to the middle ring, while supply in inner Brisbane exceeded demand, pushing the vacancy rate to 4 per cent, according to REIQ December quarter rental data released today. Inner Brisbane (0-5km ring) vacancies lifted from 3.7 per cent in September last year to 4 per cent in the December quarter, while the middle ring sharply tightened from 3.4 per…
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Ask the Coach
Ask the Coach: How to Stand Out from the Crowd in your Listing
With our Transform Masters program concluded, we revisit some of the great questions the participants had for head coach Claudio Encina. Q. How do we stand out from the crowd when it comes to listing? Are people more inclined to go to a tech-savvy agent or is the old way still the good way? – Kaly Smith, KS Property Solutions It…
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INDUSTRY NEWS
Striking the balance between technology and the personal touch
Technology might be offering a host of potential for the real estate industry, but a new report has found the key to using it successfully is striking the right balance between personalisation and automation. US-based online real estate service Move Inc and their subsidiary software arm Realsuite recently released their report “Shift Happens: How to capture, communicate and close in…
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CUSTOMER SERVICE
How your people skills can improve your property retention rate: Danelle Hunter
The true value of a real estate business lies within its rent roll, and the number of properties managed can often mean the difference between a business running at profit or a loss. In order to really harness their true potential, it’s pivotal that property managers maintain a strong customer retention rate and leave a positive impression on their landlords.…
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INDUSTRY NEWS
Victorian government announces initiative to get young people into their own home
The Victorian Government’s announcement that it will be soon accepting applications for its shared equity scheme known as HomesVic has been welcomed by HIA – it is a positive scheme that addresses the rising problem of housing affordability and will help see young people achieve the Aussie dream of owning their own home faster,” senior spokesperson for HIA Kristen Brookfield said. “The…
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EPM: Leadership
Business experts share their top tips for leading a successful business in 2018
businessDEPOT Managing Director, John Knight, said that if you want to lead a successful business, you must know your numbers. “The leaders of great real estate businesses focus on people first but, when it comes to the numbers, they focus on profits, not just sales,” he said. At this year’s Property Management Leadership Summit, John will share the key numbers…
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Real Estate News
Property industry now NSW’s biggest employer say AEC Group
The property industry now employs more people than any other sector in NSW, according to new analysis by AEC Group released today. Creating more than 390,000 jobs, the property industry has overtaken health care and social assistance as the biggest direct contributor to employment in NSW by industry. Employment in the property industry grew by 25 per cent from 2013-14…
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INDUSTRY NEWS
Nation building in the spotlight at national Property Council awards
From convention centres to master-planned communities, from heritage overhauls to new hospitals, the nation’s best buildings and brightest talent are once again in the spotlight. This year, 137 finalists in 20 categories have been named ahead of the 2018 Property Council of Australia / Rider Levett Bucknall Innovation and Excellence Awards in May. The awards program, now in its 36th…
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EPM
Flying High: Tennille Mugridge
Tennille Mugridge started out in real estate as a ‘Girl Friday’. Nineteen years later she runs her own agency on the Central Coast, Home Specialist Property Management. As well as managing a small portfolio, Tennille is a mum and says she loves to keep busy – which is just as well. Tell us a bit about yourself and your role…
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Elite Agent
Balancing Family and Real Estate: Jet Xavier
Have you made a New Year’s resolution to spend more quality family time? Jet Xavier shares some practical tips for giving 100 per cent in both your work and family life using practical examples from some of today’s successful agents. Many parents in real estate struggle to find the right balance between doing fun things with the kids and working…
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LEADERSHIP
Big data on track to drive big business in 2018: Lisa Claes
It’s in a fast-changing environment that data really gets the opportunity to shine, says CoreLogic CEO Lisa Claes, with the insights it generates having the potential to deliver true customer value. 2017 was a year of curveballs, contrasts and contradictions. The housing market has continued to deliver for sellers, with capital gains reaching their peak earlier in the first six…
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INDUSTRY NEWS
Di Jones appoints Anna Egri as Human Resources, Governance and Compliance Manager
The team at Di Jones Real Estate has been expanded with the appointment of Anna Egri as Human Resources, Governance and Compliance Manager. Di Jones CEO Rob Ward said Ms Egri, formally Senior Workplace Relations Advisor for the Real Estate Employers’ Federation, is an HR and workplace relations specialist. “In her new role at Di Jones, Anna is the agency’s…
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FRANCHISE NEWS
R&W donations to Starlight Foundation hit $500,000 milestone
Richardson & Wrench begins the new year with 500,326 reasons to celebrate. That’s the grand total that the network has raised for the Starlight Children’s Foundation to further its work helping to brighten the lives of seriously ill children in hospitals right around Australia. The milestone was reached at the close of 2017 with offices and agents across the group…
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INDUSTRY NEWS
New Australian Housing and Urban Research Institute report dispels negative gearing myth
A report released last week by the Australian Housing and Urban Research Institute (AHURI) joins others in confirming that negative gearing is not responsible for high home prices. The report undertakes an in-depth review of the private rental market in Australia and nine other comparable countries, considering tax and finance settings, demand and supply and regulation of landlords and tenants. Property Council Chief…
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