Ush Dhanak

Ush Dhanak is an Australian Emotional Intelligence and HR Expert, and is Senior Associate trainer and coach at People Builders.
  • Are you underestimating your emotional intelligence and power to lead? Have you turned down the opportunity to interview for leadership positions because you’re not ‘cut out’ to be a leader? Self-doubt is common, even among very capable individuals. We live in a world where big egos abound and it can leave many feeling inadequate. But don’t allow this to hold…

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  • How can you maintain the best of intentions you have whenever you set new goals for yourself or your agency? By working on aspects of your emotional intelligence (EQ), it becomes easier to stay on track. Not only will you develop more understanding of the importance of what you committed to, it will help you develop the inner self-confidence that you can…

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  • Improving the ‘customer experience’ has become a buzz phrase in business. From e-commerce stores to any retail or other service-oriented business, the phrase neatly sums up the need to focus on personal user experiences in all customer interactions. It’s seen as the key to retaining loyalty and winning new customers. Could our job as HR professionals be described as looking…

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  • But is our level of emotional intelligence all mapped out for us when we’re born? It is often said that we are born with our intelligence (IQ) level and I’ve heard the same applied to emotional intelligence. The good news for those of you who may be struggling with emotional intelligence is that, from my own observations AND from the…

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  • While we all want the professionals we work with to be self-motivated, a helping hand from inspiring leaders never hurts. After all, without motivating his hordes, Genghis Khan may have remained the chief of a small Mongol tribe; and without inspiring a band of entrepreneurs to help him grow his empire, Sir Richard Branson might still be working in a record…

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  • Motivation cannot be imposed from outside, like a rule! It comes from inside and, as such, to raise motivation levels among employees, the workplace needs to offer something that connects to the personal needs of individuals.This simple reality is surprisingly poorly understood by many organisations, which often tackle the problem of poor engagement and motivation levels by looking in the…

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  • According to Harvard Business Review, with the booming growth of machine learning and AI we all need to develop new skills in order to differentiate ourselves when it comes to dealing with other people as a leader, or as a service provider. If you are feeling any of these 10 signs of a low EQ, you may find you need to…

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