Search Results for: The Block
-
Thought Leaders Podcast
Episode 21: How to Lead With Authenticity: Tracey Fellows, REA Group
Transform Masters: Tracey Fellows is one of the industry’s most accomplished and experienced leaders having held senior leadership roles for companies like Microsoft and Australia Post before heading up REA. With interesting lessons for everyone, Samantha McLean asked Tracey in-depth questions about how she finds and retains top talent, how she manages the demands of work with her personal life,…
Read More » -
CUSTOMER SERVICE
Consistently Inconsistent: Mark McLeod
I like to compare real estate to golf, as the ball itself remains motionless on impact. You would think that it would make it easier, but no. As technology comes more into play, sometimes getting back to the raw essence of how this industry operates in its purest and simplest form can help an agent perform. The one thing that…
Read More » -
Elite Agent
Discipline, Patience and Process: Meet Ercan Ersan
Ray White Erskineville | Surry Hills | Alexandria director Ercan Ersan thought he’d made the worst decision of his life moving agencies three years ago. But in fact it turned out he had made the best move yet. The likeable 37 year old, who moved to property giant Ray White in 2014 from a small boutique agency group, said agents…
Read More » -
TECH + SOCIAL
The New Web: Anton Babkov
UNDER THE LEADERSHIP OF ANTON BABKOV Siteloft provide website infrastructure for over 500 agencies around Australia. And their research has found that more people visit your site to find out about you, than to find out about your listings. On paper, it makes sense: turn your website into a mini portal and promote current listings to generate more enquiries. But…
Read More » -
Thought Leaders Podcast
Episode 20: How to Lead a Winning Team, the AREAs, the truth about cats and dogs and more
Weekly wrap: Samantha McLean and Mark Edwards recap the week that was. ‘Elevate’ is the official podcast of Elite Agent Magazine for real estate industry sales professionals, property managers, and leaders. Each episode, we will bring you behind the scenes coaching, news analysis, exclusive interviews, technology, and more to help you list more, sell more, and elevate your results. To…
Read More » -
EPM: Leadership
The Magic of Numbers: Fiona Blayney
Abracadabra alakazam! Now you see it, now you don’t. Watch me pull a rabbit out of my hat! The magic of the magician was embedded into our minds as young children. More recently, I was reminded of this as B1 and B2 (our favourite Bananas in Pyjamas) turned professional magicians and made a friend disappear from their magical box. Just…
Read More » -
Elite Agent
How to Survive the Business of Family
Many real estate agencies are classic ‘family businesses’ with more than one family member working within them. John Knight looks at the challenges and the opportunities unique to family business. Growing up in a family business, I never knew any different than the sound of the fax machine early in the morning and Dad being on call 24/7. Although I…
Read More » -
Thought Leaders Podcast
Episode 19: Rental searches, How to get property editorial, Better customer experiences, Productivity apps, Rethinking video + Sharks and more
Weekly wrap: Samantha McLean and Mark Edwards recap the week that was ‘Elevate’ is the official podcast of Elite Agent Magazine for real estate industry sales professionals, property managers, and leaders. Each episode, we will bring you behind the scenes coaching, news analysis, exclusive interviews, technology, and more to help you list more, sell more, and elevate your results. This…
Read More » -
TECH + SOCIAL
Thrive app wants to help us unplug from our smartphones
Samsung has just partnered with the ‘Queen of Sleep’ Arianna Huffington to launch the Thrive app which helps people limit their smartphone screen time. The app blocks all communications except for those on a ‘VIP’ contact list, and will send auto replies to let non-VIPs know you’re on a vacation from your phone. Users can additionally track their overall and…
Read More » -
TECH + SOCIAL
Rethinking Video in the Social Media Age
If you’re not already convinced that social video is where you need to be, consider this: Eight in 10 Australians are now on social media 81 per cent of them prefer to access social media on a mobile device Video accounts for more than half of all mobile traffic See a pattern here? With that in mind, here are five…
Read More » -
EPM: Productivity
CVS2BVS: A New Operating System for Your Brain
Nobody likes being ‘wrong’ due to the negative feelings we tend to associate with it. But doesn’t need to be that way – if only your brain could see things differently and move you toward a more positive scenario – would it make you more productive? Do you remember the sting of embarrassment, shame, or anger the day you were…
Read More » -
TECH + SOCIAL
Talking Technology with John McGrath
What are the tech tools agents will need in the future? For prospecting and listing, a solid CRM database system which categorises customers to allow you to send only relevant messaging to each client will be important. Curation of messaging will become more and more significant as people get bombarded with information. The next big thing will be predictive algorithms…
Read More » -
EPM: Customer Service
Great Expectations
Technology can help you to create the best possible experience for your clients. Here are a few questions to ask yourself when deciding on the right technology to elevate the client experience and effectively position your business for the future. 1. DOES IT MAKE INFORMATION ACCESSIBLE? You don’t need to control every bit of information that flows to your clients.…
Read More » -
BEST PRACTICE
Casual business or business casual?
WE LIVE IN A WORLD that is now more relaxed than it used to be about the way we conduct ourselves in business and at work. But even though we behave less formally in these environments, how we present ourselves for an interview, or when negotiating a management, is critically important. Sandra Larkin explains. YOUR CLIENTS ARE judging you in…
Read More » -
TECH + SOCIAL
10 Productivity Apps Leading Agents Use Every Day
New generation agents are mobile agents. With fewer physical hours in the office, collaboration with their colleagues is still critical to success – as is their desire to nurture more relationships with prospective clients. You might be wondering: how do these uber-agents keep all their plates spinning? How can they be fast, accurate, connected and productive whilst being outside of…
Read More » -
Thought Leaders Podcast
Episode 18: October values, News round-up, Tom Ferry comp, Off-market sales, App stacking and more
Weekly wrap: Samantha McLean and Mark Edwards recap the week that was ‘Elevate’ is the official podcast of Elite Agent Magazine for real estate industry sales professionals, property managers, and leaders. Each episode, we will bring you behind the scenes coaching, news analysis, exclusive interviews, technology, and more to help you list more, sell more, and elevate your results. This…
Read More » -
SELLING + MARKETING PROPERTY
The value of a prospect’s email address
Email addresses are an incredibly valuable commodity for businesses, particularly in today’s age of ad blockers. Your agency’s digital marketing mix might involve Facebook, Instagram, Google AdWords and content marketing. However, email marketing has proved to be the most cost-effective channel to market your brand and if the right practices are applied email marketing can deliver a high conversion rate.…
Read More » -
EPM
Growth: Just a Phone Call Away
The future growth of your rent roll is a simple phone call away – but just picking up the phone and ‘chatting’ is not going to do it, as Tara Bradbury explains. The old saying ‘time is money’ is very true when you are working at keeping the relationship strong with your client. If you don’t follow up at least…
Read More » -
LEADERSHIP
The Age of Influence
Influence (n): the capacity to have an effect on the character, development, or behaviour of someone or something, or the effect itself. Trust (n): firm belief in the reliability, truth, or ability of someone or something. Put these two terms together, influence and trust, and according to Julie Masters you create the most powerful tool possible to market either yourself or…
Read More » -
EPM
Meet the (New) Office Genius
If there were a tool that could give you back two and a half out of the four weeks a year you would normally spend on manual invoice entry, would you make whatever change was necessary to get that time back and spend it doing something more meaningful? You don’t need to be Einstein to answer that question; the benefit…
Read More » -
Thought Leaders Podcast
Episode 17: How to Sustain Business Growth Using Outsourcing
Transform Masters: Aimee Engelmann, CEO of Beepo, talks to the 2017 Masters about the benefits of outsourcing, how it sustains the fundamentals of your business and its return on investment with some example case studies and data. ‘Elevate’ is the new official podcast of Elite Agent Magazine for real estate industry sales professionals, property managers, and leaders. Each episode, we…
Read More » -
TECH + SOCIAL
Rethinking Your Systems: Josh Phegan
The challenge with technology in our industry is that we’re not playing a big enough game. It’s our strategy that’s wrong, not the technology itself. In recent years we’ve been longing for a piece of tech that does it all, a magical database that lets property management and sales play together. Instead, what we’ve developed to date are silos of…
Read More » -
FRANCHISE NEWS
McGrath Report 2018: John McGrath on property predictions and his top suburb picks
In the report, which is an annual assessment of the property market focusing on the Australian east coast but also featuring market analysis on regional cities, Mr McGrath expresses confidence in the property markets of smaller cities and regional areas and dismisses any talk of a bubble. “Sydney and Melbourne have become the ‘New York’s of Australia’. However, the value…
Read More » -
EPM: Productivity
Are the riches in the niches?
Our industry’s past was all about the big-brand dominance of real estate generalists – those one-stop-shops that offered everything from commercial property management to private sales, owners corporation management to holiday letting. The future of real estate is about developing a reputation for excellence in a specific niche. Your property management department may already have begun the process of specialisation,…
Read More » -
Elite Agent
The Future of Real Estate: Meet the promising new talent at The Agency
PRINT MEDIA, DOOR-KNOCKING, letterbox drops and handwritten notes: it sounds a bit like a coaching mixtape from way back. While everyone expects the younger generation to be behind a tablet or mobile, these agents who are the future of the industry are actually more sold on the traditional listing techniques that top agents were successful with 20 years ago. But…
Read More » -
OPINION
7 Reasons Why Quick Sales Are Good Sales
There are many reasons why a quick sale can be a fantastic result for all parties involved. Evan Broadbent lists his seven top reasons why every agent should have strategies in place that facilitate these transactions. The buzz you feel from a quick sale that has resulted in both a happy vendor and happy purchaser more than compensates for that…
Read More » -
INDUSTRY NEWS
REIQ Announces New Board of Directors
The REIQ has announced a new Board of Directors following its Annual General Meeting at the Cannon Hill offices last week. In accordance with the Institute’s Constitution and by-laws, two new Director positions were contested by a vote of the membership. The two new Board Directors are John Newlands and Damien Keyes. The full Board of Directors for the next…
Read More » -
Thought Leaders Podcast
Episode 16: Trends in tech explained, Singing and Dancing, Russian Boats, Presenting tips, Robots and more
Weekly wrap: Samantha McLean and Mark Edwards recap the week that was ‘Elevate’ is the official podcast of Elite Agent Magazine for real estate industry sales professionals, property managers, and leaders. Each episode, we will bring you behind the scenes coaching, news analysis, exclusive interviews, technology, and more to help you list more, sell more, and elevate your results. This…
Read More » -
INDUSTRY NEWS
Victoria braces for record auction weekend
The previous record for auctions held in a single weekend was set in November 2015 when 1,712 auctions were held. A remarkable 1,826 auctions are scheduled for this Saturday alone with around 75 auctions being held on Sunday, including the five Block properties. In total, 1,935 homes will go to auction this week with high auction volumes in Camberwell (29…
Read More » -
FEATURE INTERVIEWS
Giving your Time for Growth: Dwight Ferguson
The esteemed principal of Ray White Ascot said the single biggest area that many agents let themselves down with was they don’t give people enough time. “If you have never met someone and you are given the responsibility of managing their biggest asset, and their most emotionally invested asset, you need to give people your time,” Mr Ferguson said. “If…
Read More » -
EPM: Technology & Social
Is technology leaving your team behind?
The return on investment on technology for an agency owner is generally high; the monthly subscription cost of most apps pay for themselves by decreasing the workload and increasing the number of properties that can be managed by their staff. Isn’t that what technology is supposed to do: enhance our life by offering us greater flexibility, so we can accomplish…
Read More » -
Thought Leaders Podcast
Episode 15: How to Give to Give in Your Community
Transform Masters: Chris Hanley OAM, Director of Byron Bay First National, talks to the 2017 Masters about where real estate businesses can really add value to both other businesses and the community – and why giving to give works but giving to get does not. ‘Elevate’ is the new official podcast of Elite Agent Magazine for real estate industry sales…
Read More » -
NSW Real Estate News
Buyer’s agency Cohen Handler launches education program
The Buyer’s Agent Institute is a five week education program aimed at providing the right information to those who wish to understand what it takes to become a buyer’s agent. Ben Handler, CEO and co-founder of Cohen Handler, says the idea stemmed from the flood of questions and queries Cohen Handler received about the industry, and a lack of sufficient information…
Read More » -
Thought Leaders Podcast
Episode 14: How to Own Your Space in Any Conversation
Transform Masters: Julie Masters, founder of ODE Management and CEO of Influence Nation, talks to the 2017 Masters about how to own the first two minutes of any meeting, why the rule of threes matters, and why gravity is more important than confidence – and much more. These tips can apply to presentations, staff meetings, 1:1s and even listing presentations.…
Read More » -
EPM
The Third Dimension: Cushla Symons & Justin Miller
For Cushla Symons and her team, technology has enabled greater levels of operational efficiency, enhanced customer service and given a competitive edge over those who have not yet embraced it. The implementation of technology has been a deliberate course of action geared towards achieving these outcomes, combined with a healthy dose of restraint against implementing technology for technology’s sake. The…
Read More »