Other videos in this series

Georgie Haug takes reins at Belle Property Samford

Georgie Haug takes reins at Belle Property Samford

Georgie Haug has taken the lead role at Belle Property Samford, relocating to a new office just around the corner from its previous site. With over 20 years’ experience and recognition as the network’s top sales agent nationally for three consecutive years, Georgie continues building on strong local relationships as Samford attracts growing buyer interest.

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From flip-flops to $30m: Havaianas queen lists Double Bay home

From flip-flops to $30m: Havaianas queen lists Double Bay home

Amelia Aspden, who introduced Havaianas to Australia, has listed her Double Bay home at 8 Wiston Gardens with a $30 million guide. Designed by PopovBass as a gallery-like space for her global art collection, the five-level residence took five years to build. The family is relocating to Bondi to be closer to the beach.

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Ray White team passes $265,000 raised for Giant Steps

Ray White team passes $265,000 raised for Giant Steps

Ray White Lower North Shore Group has surpassed $265,000 raised for Giant Steps since 2023, completing its fourth annual 10KADAY walking challenge. The team logged over 89 million steps combined, supporting the autism charity’s community-funded education and care programs, with Client Services Manager Irena Allen leading this year’s effort at over 15,000 steps daily.

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Harcourts Ulverstone and Penguin rebrands as Coastline

Harcourts Ulverstone and Penguin rebrands as Coastline

Harcourts Ulverstone, Penguin and Devonport has rebranded as Harcourts Coastline, reflecting its expansion across Tasmania’s Northwest Coast. Owners Brad Reeves and Wendy Squibb have opened new offices in Ulverstone and Devonport, extending their service area from Heybridge to Hawley Beach while maintaining their established community focus and client relationships built over 15 years.

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Is the selling principal model holding your agency back?

Is the selling principal model holding your agency back?

Real estate principals often scale by selling harder, but Sales Velocity founder Oliver Tuffney argues true growth means multiplying team output, not adding personal sales. He outlines repeatable systems, tight numbers tracking, and structured playbooks that let agents replicate top performers, freeing agencies from depending entirely on their principal’s individual production.

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REINSW asks why landlords still pay for Centrepay rent fees

REINSW asks why landlords still pay for Centrepay rent fees

NSW banned credit card surcharges from 1 October 2026, yet REINSW says government still charges landlords $0.99 per Centrepay rent payment, mandatory for agents to offer. CEO Tim McKibbin calls this hypocritical, likening it to third-line forcing, and estimates the scheme could net government nearly $4.9 million annually from renters.

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Bronte through and through: David Tyrrell of Ray White Phillips & Co

Bronte through and through – David Tyrrell of Ray White Phillips & Co

David Tyrrell, Ray White Phillips & Co agent and lifelong Bronte local, brings deep community roots and 18 years of real estate experience to Sydney’s eastern suburbs market. With his latest listing, 160D Macpherson Street, heading to a $10 million auction, Tyrrell discusses Bronte’s unique appeal, buyer’s agent influence, and navigating property cycles since the GFC.

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Cara Schwartz has joined Harcourts Pinnacle. Image: Supplied

Cara Schwartz returns to Harcourts, joins Pinnacle team

Cara Schwartz has rejoined Harcourts, joining Harcourts Pinnacle as a residential sales agent after building her own career independently. Named Queensland’s Rising Star of the Year by the REIQ in 2023, Cara reunites with managing director Johnny Linn, drawn by shared values around team culture, support and growth within the Harcourts Pinnacle network.

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Gary Gaurav launches C21 Aspire Group in Brisbane's north

Gary Gaurav launches C21 Aspire Group in Brisbane’s north

Gary Gaurav has launched C21 Aspire Group, bringing Century 21’s global brand to Brisbane’s northern corridor. With offices in Albany Creek, North Lakes and Narangba, and a new Fitzgibbon location opening soon, the group pairs emerging agents with seasoned professionals, focusing on trust, community and long-term value over transaction volume.

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Donations to double for one day in A Night Without Home

Donations to double for one day in A Night Without Home

On Thursday 1 October 2026, donations to A Home for All Foundation’s A Night Without Home campaign will be matched dollar-for-dollar up to $75,000 by First AML, REI Astra and Bunnings. Double Donation Day runs for 24 hours ahead of World Homelessness Day, helping fund long-term solutions for Australians experiencing homelessness and housing insecurity.

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Image: Supplied

Leah Kirk to take over Ray White Whyalla

Whyalla-born Leah Kirk will take over Ray White Whyalla next month as owners Darren Sherriff and Prue Duka retire. With 13 years of real estate experience, Leah plans to boost sports sponsorships, charity involvement, and auction options, while husband Jamie joins as auctioneer, building on the agency’s strong local legacy.

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Charmaine Budd takes over Ray White Port Augusta

Charmaine Budd takes over Ray White Port Augusta

Charmaine Budd has been named principal of Ray White Port Augusta, succeeding Darren Sherriff and Prue Duka as the office becomes a standalone business separate from Ray White Whyalla. After nine years with the agency, Budd plans to strengthen her team, expand marketing and technology use, and deepen community involvement while maintaining the office’s reputation for honest, local service.

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Josh Wilson and Tara Apps launch Belle Property Echuca Moama

Josh Wilson and Tara Apps launch Belle Property Echuca Moama

Belle Property has opened its newest office in Echuca Moama, led by local agents Josh Wilson and Tara Apps. With dual licences across Victoria and NSW, the pair bring over a decade of combined real estate experience, aiming to blend local knowledge with Belle Property’s national brand to serve the growing regional market.

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London bulk rental deals hit $156 million as supply tightens

International investors pile into London property as bulk deals near £80m

An Asian hospitality investor has bought nine apartments at The Pembridge in Notting Hill for almost £11 million, marking one of London’s largest single rental investment deals of 2026. Beauchamp Estates says it’s the third major bulk deal this year, totalling £80 million, as falling supply and rising rents from Middle East and US tenants reshape London’s luxury lettings market.

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The spring playbook just changed – most agents haven't noticed yet

The spring playbook just changed – most agents haven’t noticed yet

Spring 2026 demands a new approach: data-backed pricing, proactive vendor updates, database mining over cold leads, mid-campaign adjustments, and staying ahead of compliance changes like Victoria’s reserve price rule. @realty’s tools and support help agents apply these fundamentals with the discipline today’s tougher market demands.

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Real estate talent attraction shifts beyond salary

What top agents actually want before they’ll switch agencies

Real estate recruitment is shifting beyond salary, with top talent now prioritising leadership, career progression, culture and workplace support. Drawing on 20 years in talent acquisition, Olivia Chammas explores why agencies investing in development, onboarding and genuine employee experience are winning the battle for quality staff in today’s competitive market.

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Five Queensland offices unite as Ray White Rural Condamine Group

Five Queensland offices unite as Ray White Rural Condamine Group

Ray White’s top-performing Rural and Livestock business has rebranded as Ray White Rural Condamine Group, uniting five southern Queensland offices—Pittsworth, Warwick, Dalby, Chinchilla and Stanthorpe—under one identity. The 35-strong team now offers clients the Darling Downs’ largest combined database, blending local expertise with the strength of a connected, locally owned network.

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TRANSCRIPT

Steve Carroll: What’s the difference between an ordinary auctioneer and a very, very good auctioneer?
 
James Bell: I think understanding the dynamic of buyer and seller. I feel blessed that I’ve had the ability to have sold in our industry for 18,-19 years, and be an auctioneer that has sold and can read buyer-pattern movement, things like that. For me, having that background, knowing when to push, not to push. For me, having time in Sydney was invaluable. Bringing that back to our Queensland office and personally in auctioneering.
 
Karl Secondis: For the younger up and comings and auctioneers, in my earlier years at auctioneering, being in a remote location like Darwin, the only way you could learn was to invest in yourself by travelling and for me, shadowing people and immersing yourself in a space. I’d spend the whole day with Scott Kennedy Green, driving round the eastern suburbs of Sydney, doing twelve auctions in a day. Adrian Butera in Melbourne, Jonathon Moore in South Australia. Yeah, they’re all different styles, but you’ve got to expose yourself to the really good operators in the market that are highly skilled, you can have a bit of banter with them in the car between the auctions. 
 
You’re pulling up to an auction in the wrong suburb, realising you’re meant to be 20 minutes that way, and you’ve got 15 minutes to get there and it’s kind of like you’re driving like a transporter. But more of the fact that you’re exposing yourself to just soaking up all these little pieces of information, and kind of, it just goes in there and there’s so many good auctioneers that’d be happy to be shadowed. But I think for those younger people coming through, like you’re practising on real-life clients. You’ve gotta invest in yourself, to really upskill yourself very, very quickly, in the beginning. 
 
Andy Reid: I’d hit the charity auctions as well. One thing that I did straight away was try and find myself as many charities and non profit organisations to go to fundraisers at. Because that way you learn all about the mechanics of yourself, when you’re in front of a crowd. So, how you control your breathing, whether you’re going to run out of energy or run out steam towards the end. Bid counting. And generally it’s from these fundraisers that are half-cooked. So you know-
 
Alec Brown: A lot of free dinners, too.
 
Andy Reid: Yeah, that too! I think just being able to get your brain into that method of thinking, with regards to the maths and all that sort of stuff in front of a crowd and you’ve got various people shouting various different things, you got background noise, fillers are fantastic. Even now I’ll use charity auctions just like a testing ground for new fillers or for new lines that I’m thinking about using. As well as, that you’re doing a good service to your community anyway.
 
Steve Carroll: ‘Cause the one thing about this industry is there is a willingness to share.
 
Karl Secondis: I think that’s why we talk about upskilling and charity auctions and shadowing. The other thing is encouraging the younger people coming through to compete. Because that’s when you kind of, your balls really kind of, you know…you’re accountable then. Because you compete with your peers. And a lot of people avoid it. But that’s, you know, every time you compete you get better ’cause you sharpen your sword every time.