Elite Agent Pro

How real estate agents can manage online ratings and reviews

As a real estate agent, ratings and reviews are a part of life and a part of your online profile; and they can make you or break you. The aim of the game, of course is to have as many good reviews as possible. But - for better or worse, someone else’s opinion is not something you can control…but here are some tips that you can employ to keep your profile in top shape.

Video Length

5 min 59 sec

What You’ll Learn:

  • Why adding an extra step to your finalising process could avoid a negative review 
  • Feedback is a gift – How a genuine ‘less than 5 star’ review can actually be beneficial to your ratings and reviews page
  • Find the why – How to rectify and repair a negative review
  • How to look at a client’s concern as an opportunity to objectively learn
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