EPM: HR and Recruitment
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How to overcome wage woes in the modern agency
What is stopping your agency from achieving growth, and not just surviving but thriving in the current market? Most people would say it’s cash. Whether it’s growing your people through training and development, growing your market though lead generation and business development, or growing up operationally by investing in new technology, it all takes time and costs money. So the spotlight often returns to expenses; …
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Losing It: Perspective and the Property Manager
Times of stress and demand, such as the start of each new year and the close of each financial year, can take their toll, both psychologically and physically, on even the most experienced of property managers. Choosing to power on without time for recuperation can quickly lead to serious illness and depression – all of which take you out of your team for much longer than a week off! …
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Why Am I Here?
AFTER 17 YEARS IN REAL ESTATE, business coach Jacob Aldridge has sat through more than 6,800 meetings. You’ve probably been to a few yourself. If you’ve ever found yourself asking ‘Why am I here?’ you need to check out these five steps to making meetings more productive and valuable to all participants. HAVE YOU EVER been to a meeting that was a waste of time? …
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You Thought You Were a Property Manager, Didn’t You?
THREE YEARS AGO, you were employed by your agency to run a portfolio of 150 properties and had the title ‘Property Manager’ on your business card. As times have changed, many agencies have resorted to outsourcing their administration tasks. Lauren Kropp examines the effect has this had on the traditional PM role. A few years ago, every lettings agency employed property managers to deal with the basic tasks of managing a portfolio of properties. …
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The Undercover Temp: Lauren Kropp
What is it really like to be a temp in a property management department? Easy, you might think; you just come in, do your job, leave at the end of the contract and get paid well. But if you do think that, you are greatly mistaken, as Lauren Kropp, Director of Real Strategix, found out for herself. We’ve all seen the show ‘Undercover Boss’, …
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Top Three Ways to Recruit on Social Media
Social media has become an integral part of Real Estate marketing strategies. Most activities, including recruiting agents, gathering customer interest and promoting agents, run through social channels in some way. Here are three top ways to use social media as an effective Real Estate recruiting tool: Use Video to Sell Video has become the most powerful social tool the Real Estate market has to recruit potential real estate agents. …
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Five Tips for Managing Virtual Teams
Virtual teams are an increasingly common part of the Australian real estate industry, thanks to the reduced overhead and limitless location flexibility they allow. Whether you’re going all-virtual or integrating one remote worker, the lack of in-person communication can be a challenge. With the right strategies, you can build a strong, productive team. 1. Integrate Video Conferencing For real estate professionals, …
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Searching for Wally
Finding the right member of staff can be a matter of sifting through a great many potential candidates before you strike gold. For our new people-focused column, Fiona Blayney asks: is your people strategy really sustainable, or is it time to think outside the box? AS I TUCK MY daughters into bed, we go through the final leg of the evening ritual: the bedtime story. …
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Choice And Challenges: Where Will You Go Next?
PROPERTY MANAGEMENT is a career that is rich with options. Where will you go next? Virginia Brookes outlines the possibilities for the years ahead. LEASING OR PROPERTY OFFICER You’ve landed your first role in property management and you’re learning the ropes. This is your first real chance to see where your strengths lie and what you enjoy. Do you relish the administration and problem-solving part of the business, …
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Paying A Revenue Split – Holy Grail Or Poisoned Chalice?
PAYING A PROPERTY MANAGER a percentage of income generated by the properties they manage seems to have some obvious benefits and is discussed often. But is it all plain sailing? Brock Fisher looks at the pros and cons. FROM THE BUSINESS perspective, paying a revenue split allows the wage-to-gross-income ratio of the business to be optimised and managed effectively. From the property manager’s perspective, …
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Human Resources – Virginia Brookes
In Issue 08 of Elite Agent we had six experts provide their top tips for 2016 in our special feature 30 top business boosting ideas. Here are the top five from Virginia Brookes of Resolver Recruitment. Success means different things to different people. We all start climbing the career ladder on the same first step and focus on a different outcome that we use as a measuring stick to take us to where we want to be. …
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Who’s Behind That Door?
PERSONAL SECURITY IS A MAJOR CONCERN to real estate agents as the job involves a high degree of working alone or in remote areas. Bob Barrington from Lone Worker Safety looks at a range of technologies designed to help keep your staff safe. IT IS PART AND parcel of the industry that agents frequently work alone at clients’ properties, leaving them vulnerable and at risk from the behaviour of other people – …
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Right From the Start
Natalie Hastings looks at ways to improve your team’s performance in 2015 through better recruitment and training. A FRESH NEW year lies before you, offering the chance to make 2015 your best real estate adventure yet. Before the year begins in earnest, take time to think about your business and the people who power it. To make 2015 the outstanding success you’d like it to be, …
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A Good Property Management Temp is Hard to Find
Currently, the average life span of a Property Manager is nine months, causing a constant headache for a principal with an average rent roll of approximately 500 properties employing 3 portfolio Property Managers. Three Property Managers, all of whom have four weeks annual leave per year meaning that as the business owner, you need to cover 12 weeks holidays. The solution, …
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Backing a winner!
There’s a common saying in sport that ‘winning is a habit’, and it’s a saying which should become a mantra for you when hiring new staff for your business. If you can find staff that have accomplished something amazing in their lives, even if it’s outside the professional realms of your industry, you’ll create a team that understands how to plan for, …
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The Romance of Recruitment
You might not realise it, but there are many similarities between the recruitment process and dating. You might not present a potential employee with a bunch of flowers or a box of chocolates, says Nikki Taylor of REJS, but there are many principles which apply to your professional dealings as they do in your personal life. Perfect mates are in hot demand, …
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Legends of Tomorrow
Richard Taylor from Real Estate Jobs Search offers some advice on how to find a super-achiever next time you are recruiting. There’s a common saying in sport that ‘winning is a habit’, and it’s an expression which should become a mantra for you when hiring new staff for your business. If you can find staff that have accomplished something amazing in their lives, …
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A Match Made in Heaven
Whether you are an employee or an employer, this month our experts look at how to find your dream job or ideal staff member. As a young girl in my Year Seven science class I can remember girls chatting away about their dream man! Doodling names of boys on notepaper, conducting the all-important ‘love’ quiz from Cleo and pasting images of pop stars on folders: all of this was leading us to the snapping up of our perfect man. …
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Blue Ocean Recruitment
Blue Ocean Recruitment: Thinking outside the square when it comes to finding new staff. It was in the recent issue of Leased Magazine that Fiona introduced ‘Blue Ocean’ property management. The concept of a ‘Blue Ocean Strategy’ originated with the work of W Chan Kim and R Mauborgne in the book of the same name. A Blue Ocean Strategy is one where the fundamental business principle consists of leaving behind your competition by creating an uncontested market. …
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Off and Running!
Dean Carpenter looks at how best to welcome a new staff member to ensure they stay with you for the long haul. So, you have worked hard to find a candidate who is a perfect fit for your office and a great fit for the role. After some negotiations, the candidate has accepted your offer – this means the hard part is over, …
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Last Impressions Count
When you are heading for greener pastures, you should always leave on a positive note. Nikki Taylor from REJS explains why. We’ve all had the daydream – you lucky numbers tumble out of the spinning barrel and the major lotto prize is yours, all yours! Monday comes around and you stroll in to work, throw open the door to the bosses office (without knocking!), …
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Horrible Bosses!
A recent Hollywood blockbuster starring Jason Bateman, Kevin Spacey and Jennifer Aniston, focused on a group of friends, all frustrated by their selfish, conniving bosses, and raised issues that the majority of us will have experienced at some stage in our working lives. Nick, Dale and Kurt decide murder and blackmail is the only way to resolve their issues, but for the rest of us conservative souls who tend to steer clear of capital crime, …
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The ‘Recruiter’
A new team member must fulfil many other requirements such as; knowledge, skill, attitude, cultural fit, as well as being able to grow with your vision. We really don’t like the term “Recruiter”, it sends to me a connotation of a mocumentary, in the same vein as “The Office” – where Ricky Gervais is negotiating a role for a Junior Property Officer to be the department head of a leading property management company in the centre of London – whilst his colleagues are recalling the top ten excuses why someone didn’t turn up to an interview that day. …
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