EPM: Best Practice & Legislation

  • It’s a situation no agent wants to think about, but the death of a tenant is something many do face. Sharon Fox-Slater says the right response could save you and your landlords from confusion, stress and even legal problems. In an ideal world, no agent would ever be confronted with the death of a tenant …

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  • A smoke alarm provides the best opportunity to detect fire, protect investments and save lives.  Regular smoke alarm maintenance is required to make sure all alarms are functioning optimally. SMOKE ALARM TYPES There are many types of smoke alarms, and the basic terminology you need to know is photoelectric or ionisation, hard-wired, radio frequency or …

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  • Increasing costs of living and high prices for rentals in desirable areas mean the idea of sub-letting is appealing for many tenants. And while many think this is just a matter between landlord and tenant, it’s important to consider the landlord’s insurer – as generally sub-letting is not covered. Sub-letting is where a tenant privately …

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  • What advice would you give to property investors, landlords and property managers impacted by a natural disaster? Natural disasters like bushfires, floods, storms and cyclones can not only cause widespread devastation, but also confusion. When a rental is caught up in a disaster, there can be a lot of uncertainty about how owners, tenants and …

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  • Cassandra Charlesworth spoke to principals in Townsville and the Whitsundays to find out what that experience is like, and to understand the most effective strategies they implemented when dealing with these defining moments. Townsville Flooding: Ben Kingsberry, Harcourts As the rain continued to fall in Townsville on 31 January, Harcourts Kingsberry Principal Ben Kingsberry knew …

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  • No matter how diligent an agent you are, sometimes issues arise and you can find a tenant or landlord accusing you of failing in your duties. This is where Professional Indemnity (PI) insurance is a safety net, protecting you from financial loss following a claim of negligence against you by covering your legal defence costs and damages …

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  • As we rocket towards the festive break, many landlords will be looking at tapping into the Airbnb juggernaut and offering their properties on shared accommodation platforms. But before they welcome guests, it’s imperative that the right landlord insurance is in place. In a heart-breaking incident, a four-year-old boy was killed at a property being rented …

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  • As the weather heats up, a little seasonal TLC at investment properties may be on the cards. Sharon Fox-Slater says now is a great time to get out your little black book of tradies and arrange some springtime maintenance. Spring is traditionally when property owners give their homes a good clean and refresh. The arrival …

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  • Unfortunately, this kind of reactive management is no longer acceptable to the savvy investor. They expect you to represent them and lead their decisions based on knowledge and expertise. They don’t want you to simply be the go-between. When you think about it, why would they pay for that service when they could cut out …

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  • Bushfire season has just begun, but already there have been devastating fires across New South Wales, in Queensland’s Far North, near Darwin and in Western Australia’s Kimberley region. And as spring moves into summer, many other parts of the country will also brace for fires. For agents managing rentals in bushfire-prone areas, it is time …

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  • As new legislation in Victoria is set to see pets in rentals become the norm instead of the exception, Sharon Fox-Slater says the fear of damage might not be justified. With the Victorian Government tabling its ‘Fair Rent’ Bill in Parliament, the issue of pets in rentals is in the spotlight again. Amongst the 130 …

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  • “Meth House of Horror!”, “Ice Epidemic!”, “Rental Properties Test Positive for Meth/ice”. The headlines are alarming and fuel widespread fears about meth contamination. Concerns are particularly prevalent in the rental industry, with stories about investment properties being used as clandestine laboratories or smoking dens, and subsequent tenants suffering ill-effects from exposure to the toxic residue. …

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  • We are mid-way through winter and many parts of the country are getting windy and wet (although unfortunately not the right places right now!) When wild weather descends, roofs take a battering – and many come off second best. At RentCover around 55 per cent of all storm damage claims we receive relate to roofs. …

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  • For many landlords with property in cities and prime holiday locations, the lure of the short-stay accommodation market is strong. Some choose to rent their property to holidaymakers, others may look for a corporate lease. Some have their property available to rent all the time, and some switch, looking to cash in during peak season. …

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