PM Transform 2018

  • Heidi Walkinshaw: How can I get back on top of my time management?

    Learn more from PM Transform 2018 More videos from this series TRANSCRIPT Look at blocking things out. We know things like rent reviews can be pre-planned. You can look at those once a month so that you can put them into your calendar. Once per month, first Thursday of the month, that’s when we look at our rent reviews. We know we can look at the lease at the same time every day. …

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  • Prue Bryant: How do I know if I’m ready for a leadership role?

    Learn more from PM Transform 2018       More videos from this series TRANSCRIPT It’s interesting because I think more and more these days and just with the generation that we’re dealing with – everyone wants to be a leader. Everybody wants to take that next step, they want that career progression. They’re very ambitious and I guess dealing with, …

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  • Trent Shorland: How should I react when someone in my team makes a mistake?

    Learn more from PM Transform 2018       More videos from this series TRANSCRIPT One of the things I try to do is I always make myself feel like it’s okay to make mistakes, you know, we’re all going to make mistakes along the way but don’t make them feel bad about them. Obviously, we all make poor decisions, myself included, …

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  • Grant Turner: How quickly should I be responding to emails?

    Learn more from PM Transform 2018       More videos from this series TRANSCRIPT It was actually your competition. Let’s just hone in on one small part, which is how quickly you reply to email inquiries. Now, I’m a little bit against, and this is just myself personally, so the instant reply. Well, it’s a … It’s only you get a reply, …

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  • Lisa Perruzza: What should a BDM be posting on social media?

    Learn more from PM Transform 2018       More videos from this series TRANSCRIPT I’ve actually learned and looked at same mistakes that I previously made. So a lot of my posts in the past would have been, “Hey, look at me. I’ve just leased this property.” No information, just a picture of me posing with the ‘leased’ sign. This is not really serving any purpose. …

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  • Ush Dhanak: How can I stop knee-jerk emotional reactions?

    Learn more from PM Transform 2018       More videos from this series TRANSCRIPT So I want to talk about ‘behavioural self-control’ first as a topic. This is one that I personally struggle with all the time. Behavioural self-control is really taking a pause and a step before you make a decision about how you’re going to react. As I said earlier, …

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  • Michelle Williams: What’s the best way to communicate with my clients?

    Learn more from PM Transform 2018       More videos from this series TRANSCRIPT The number one mistake that property managers make is communicate via email or in writing with their clients and customers because of the fear. The fear of conflict and the fear of the reaction that they might get from some of those conversations. I think the best advice I can give is that, …

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  • Kate Benjamin: How much time should I be making for prospecting?

    Learn More from PM Transform 2018       More videos from this series TRANSCRIPT If you don’t make the time for prospecting in your calendar, then it will not get done. Business owners, BDMs, PMs alike; if you do not have an appointment with the phone for time to contact, time to call, time to make those appraisals, then it will not happen. …

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