Every Agent has a Story Season 2 is brought to you by
Other episodes from Every Agent has a Story Season 2
Every Agent Has a Story: Andrew McSweeny
This story comes from Andrew McSweeny, Principal at Ray White Carina, who shares the key lessons he learned during his first sale under his family’s office. Be attentive and ask the right questions to know exactly what your customer wants and needs are Follow the process in place for your transactions; be mindful you may…
Every Agent Has a Story: Karmen Costigan
This story comes from Karmen Costigan, Business Development Executive at Ray White Queensland, who shares the key lessons she learned during the start of her career in the USA. Maintain strong customer service and experience, and be helpful and attentive Have the ability to think on your feet: consider who’s affected and what’s the best…
Every Agent Has a Story: Marcel Dybner
This story comes from Marcel Dybner, Head of Property Management at Besser and Co, who shares the key lessons he learned during one of his first listings as a BDM. Have a procedure in place in case your buyer or leasee goes AWOL or has an accident/illness Put your health and safety first before chasing…
Every Agent Has a Story: Tara Bradbury
Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Tara Bradbury. Director of BDM Academy, who shares the key lessons she learned during her early days as a BDM. Review your management agreements and contracts regularly and ensure…
Every Agent Has a Story: Josh Altman
This story comes from Josh Altman of Million Dollar Listing Los Angeles, who shares the lessons he learned helping a customer find a lease and how the small mundane things can lead to bigger opportunities if you have the right attitude. Give your prospects and clients the time of day when they ask for it…
Every Agent Has a Story: Laetitia Pearce
This story comes from Laetitia Pearce of Home Specialist Property Management, who shares the key lessons she learned during a vacate inspection. Be clear and lay out the terms and conditions of the property in writing Have a consistent balance between both verbal and written communication with your tenants. Every Agent Has a Story is…
Every Agent Has a Story: Andrew Coronis
This story comes from Andrew Coronis, Managing Director of Coronis who shares the key lessons he learned in his beginnings in real estate leadership. Communication is paramount when it comes to providing top customer service Invest in leadership training and coaching for you and your teams. Every Agent Has a Story is proudly brought to you…
Every Agent Has a Story: Kasey McDonald
Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Kasey McDonald, Director of Property Management Training Academy, who shares the key lessons she learned when responding to an email from a difficult client: Double-check the content and the…
This story comes from Josh Altman of Million Dollar Listing Los Angeles, who shares the lessons he learned helping a customer find a lease and how the small mundane things can lead to bigger opportunities if you have the right attitude.
- Give your prospects and clients the time of day when they ask for it (unless it’s beyond your control)
- Leverage the referrals and networking opportunities you gain from your sales or rentals.
Every Agent Has a Story is proudly brought to you in association with Console
Transcript
Hey guys, Josh Altman, Bravo’s Million Dollar Listing, or Foxtel, for you guys here.
When I think about stories that have gotten me to different places in my career throughout my life, this one stands out for me. This one is a story about a young lady who called me up regarding a lease.
Now look, I typically like to sell big, big houses, so when a lady called me up for a lease for $4000 a month, I didn’t love to do it. But I said you know what? I’m gonna do this. Who knows where it leads to?
I picked her up. I showed her leases for $4000 a month for a week. She didn’t like any. I showed her again for the next two weeks. She didn’t like any.
So a month and a half went by, she still didn’t pick any lease.
Now I did the math in my head, and we don’t make much money off of leases, right? By the time she found her lease, I had lost money with the amount of time that I had spent showing her houses. It was a month and a half later.
That night, she was so excited we found her a lease, she called her dad who was sitting at dinner with the CEO of a Fortune 500 company. He tells his boss that his daughter’s very excited because she just got a lease.
The boss says, “Hey, I got a penthouse in L.A. If he’s so good, why don’t you set up a meeting, and maybe I’ll use him to sell my house.”
I meet him. I list the house for $4.5 million.
While I’m sitting that house, I meet somebody who walks through and I sell them a $12 million house.
I’ve done the math for this nothing $4000 lease, and over the past three years, I’ve sold $38 million worth of real estate that all stemmed from that $4000 a month lease.
I love you guys. I’ll talk to you soon. Josh Altman, Million Dollar Listing, and I’m out.