Every Agent Has a Story

  • Every Agent has a Story Season 2 was brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Melanie Dennis, Director of Domain & Co, who shares the key lessons she learned during a condition report early in her career. Always keep the keys of the property on you at all times…

    Read More »
  • Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Randal Sharp, Director of Think Property & Co, who shares the key lessons he learned during newly signed property lease. When visiting a new property, have a colleague or someone else with you for…

    Read More »
  • Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Tara Bradbury. Director of BDM Academy, who shares the key lessons she learned during her early days as a BDM. Review your management agreements and contracts regularly and ensure they are completed correctly. Follow…

    Read More »
  • Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Kasey McDonald, Director of Property Management Training Academy, who shares the key lessons she learned when responding to an email from a difficult client: Double-check the content and the recipients of your email before…

    Read More »
  • Every Agent has a Story Season 2 is brought to you by Other episodes from Every Agent has a Story Season 2 This story comes from Nhi Chang, Product Owner at Console, who shares the key lessons she learned when one of her tenants fell into arrears. Always carry out due diligence; keep a checklist handy to ensure you cover…

    Read More »
  • This story comes from Josh Altman of Million Dollar Listing Los Angeles, who shares the lessons he learned helping a customer find a lease and how the small mundane things can lead to bigger opportunities if you have the right attitude. Give your prospects and clients the time of day when they ask for it (unless it’s beyond your control)…

    Read More »
  • This story comes from Marcel Dybner, Head of Property Management at Besser and Co, who shares the key lessons he learned during one of his first listings as a BDM. Have a procedure in place in case your buyer or leasee goes AWOL or has an accident/illness Put your health and safety first before chasing and/or closing a deal Every…

    Read More »
  • This story comes from Andrew McSweeny, Principal at Ray White Carina, who shares the key lessons he learned during his first sale under his family’s office. Be attentive and ask the right questions to know exactly what your customer wants and needs are Follow the process in place for your transactions; be mindful you may miss something if its structure…

    Read More »
  • This story comes from Karmen Costigan, Business Development Executive at Ray White Queensland, who shares the key lessons she learned during the start of her career in the USA. Maintain strong customer service and experience, and be helpful and attentive Have the ability to think on your feet: consider who’s affected and what’s the best outcome for all parties involved.…

    Read More »
  • This story comes from Andrew Coronis, Managing Director of Coronis who shares the key lessons he learned in his beginnings in real estate leadership. Communication is paramount when it comes to providing top customer service Invest in leadership training and coaching for you and your teams. Every Agent Has a Story is proudly brought to you in association with Console  Transcript…

    Read More »
  • This story comes from Dave Skow of Wagga Property Management, who shares the key lessons he learned during a property appraisal. Avoid passing judgment on your landlords/tenants without understanding the circumstances they’re in. Generosity has the power to create lasting positive change to a person’s lifestyle. Every Agent Has a Story is proudly brought to you in association with Console…

    Read More »
  • This story comes from Laetitia Pearce of Home Specialist Property Management, who shares the key lessons she learned during a vacate inspection. Be clear and lay out the terms and conditions of the property in writing Have a consistent balance between both verbal and written communication with your tenants. Every Agent Has a Story is proudly brought to you in…

    Read More »
  • This story comes from Matt Altman of Million Dollar Listing Los Angeles, who shares the key lessons he learned during a broker open home. Don’t judge a book by its cover; treat all your prospects and clients with respect. Always spend reasonable time finding out the exact needs and wants of your customers. Every Agent Has a Story is proudly…

    Read More »
  • This story comes from Suzie Hamilton-Flanagan, Head of Property Management at BresicWhitney, who shares the key lessons she learned during a beachfront OFI. Risk management and assessment are priority during an OFI. Don’t neglect your personal safety and wear protective shoes! Every Agent Has a Story is proudly brought to you in association with Console  Transcript Hello, my name is…

    Read More »
Close