EPM: Transform
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Reinventing residential rentals: Tina Grey
Every now and then in your career, you may be fortunate enough to work on a project that is truly special. A body of work that not only stimulates you but has the potential to change the very face of the industry you are so passionate about. I am living one of those moments right now. For the past couple of years, …
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50 Top Tips from Transform PM 2016
Transform PM 2016 has been an intensive process of learning and reflection that included attending ARPM 2016, coaching and mentoring sessions, and an ‘Amazing Race’ finale. Here are 50 top tips from our Transform PM coaches and the Dynamic Dozen. 1. “You have to be able to do more with less. You just have to, it’s not an option. All I see us doing in our industry is actually adding to the complexity of what we do every day.” – Fiona Blayney 2. …
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Top 10 Coaching Tips from Transform PM 2016
Here’s our favourite 10 tips shared by the coaches who were part of Transform PM. These plus 40 more from both the coaches and the Transform PM teams are featured in the Dec 16/Jan 17 edition of Elite Agent/EPM. 1. “You have to be able to do more with less. You just have to, it’s not an option. All I see us doing in our industry is actually adding to the complexity of what we do every day.” – Fiona Blayney 2. …
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What Needs to Transform? Part Two: A Solid Foundation for a Bright Future
To transform requires more than to simply make a few changes. ‘Transformation’ implies a metamorphosis into a new state that bears little resemblance to the original. It’s now time to unpack the journey’s the teams have taken and discuss with the directors their before and after milestones. All four agencies that participated in Transform PM are different in size, structure and geographic areas. …
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Transform PM Insights: Foreword
Introducing Insights #1From Alister Maple-Brown, CEO, Rockend. It has been a privilege for Rockend to be a part of the inaugural Transform PM program this year. This program provided four agencies with the opportunity to take a step back and analyse their business with the guidance and coaching of industry professionals. Over the nine weeks it has been fascinating to see how both the individuals and businesses have evolved, …
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Transform PM Ep 18: FINALE
In this short episode, you get to see how we wrapped up Transform PM 2016 and then found our champions for the PM Transform “Amazing Race”. Fitting for a FINALE, we would like to thank all our Transform PM Sponsors. …
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Transform PM Ep 17: PM Maintenance and Risk, Phil Oakes
Thank you to our final episode sponsor: PropertySafe, provider of inspection and reporting systems that will address the current risks and issues associated with personal injury at and around homes. For more info, visit propertysafe.com.au Coach: Phil Oakes Coaching Transcript: I’ve said this so many times and it’s so true. Of all the industries I’ve worked in, the property management industry has got to be one of the toughest. …
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Transform PM Ep 16: ROI Using Video, Helen Mitchell
Thank you to our Episode 16 sponsor: Busivid, who have provided our PM teams with a swag of tools and gadgets to use for video creation from their smartphones for the ‘Amazing Race’. Busivid is a simple mobile sales tool that quickly integrates emotive video content into e-mail and text messages with near real-time analytics. Coach: Helen Mitchell Coaching Transcript: I’m Helen and I’m the co-founder of a software business called Busivid, …
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Smart Homes: A Window to the Future
The humble window has always been iconic, a go-to design differentiator for architects and an important feature for homeowners. With the increase in the number of ‘smart homes’ now popping up, their features may soon even include the ability for self-cleaning. The term ‘smart home’ conjures up images of modern architectural masterpieces of the future, complete with robot butlers and a customisable home environment that automatically adapts based on conditions like air quality, …
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Transform PM Ep 15: The Investor Mindset, Bradley Beer
Thank you to our Episode 15 sponsor: BMT Tax Depreciation, leading quantity surveyors in Australia, who are helping property investors to claim maximum tax depreciation deductions. For more info, visit bmtqs.com.au Coach: Bradley Beer Coaching Transcript: For about 15 years I’ve been investing in property. I’ve bought numbers of properties since then. I’ve done small development. I’m a buyer and holder. …
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Transform PM Ep 14: The Social Property Manager, Josh Cobb
Thank you to our Episode 14 sponsor: My Real Estate CPD, an innovative and new Real Estate training experience, and, where approved, a completely new continuing professional development or CPD experience. All online courses are all fully “self-contained” online. For more info, visit myrealestatecpd.com.au Coach: Josh Cobb Coaching Transcript: Well, I’m a little bit excited to talk to you guys today. My background is actually in property management. …
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Transform PM Ep 13B: Empowered Leaders, Tanja M Jones
Thank you to our Episode 13 Sponsor: Connectnow, a free moving home service for consumers. It helps to find suppliers in your area and arrange them all in the one spot. This service extends to connections for: electricity, gas, internet, phone, pay TV, and water. Coach: Tanja M Jones Coaching Transcript: Missed Part 1 of Tanja’s Coaching Session? Click here to watch. …
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Transform PM Ep 13A: Empowered Leaders, Tanja M Jones
Thank you to our Episode 13 Sponsor: Connectnow, a free moving home service for consumers. It helps to find suppliers in your area and arrange them all in the one spot. This service extends to connections for: electricity, gas, internet, phone, pay TV, and water. Coach: Tanja M Jones Coaching Transcript: There is so much value in these sessions and I just want to start by acknowledging you and saying congratulations for being selected to be one of the four principals in Transform PM 2016. …
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Transform PM Ep 12: Setting KPIs, Sophie Lyon
Thank you to our Episode 12 sponsor: Connectnow, a free moving home service for consumers. It helps to find suppliers in your area and arrange them all in the one spot. This service extends to connections for: electricity, gas, internet, phone, pay TV, and water. Coach: Sophie Lyon Coaching Transcript: Sophie: The topic of KPIs is an incredibly broad topic that I’ve been trying to bring back and bring into context. …
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Transform PM Ep 11B: Rental Research, Richard Bray
Coach Richard Bray To read more about REA’s key findings on marketing to tenants, read about their LandLord Research Report by clicking here. Coaching Transcript: Missed Part 1 of Richard’s Coaching Session? Click here to watch. This long winding, road is symbolising the rent journey. This is the process and how long it takes for when tenants first think, “All right I’m going to move. …
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Transform PM Ep 11A: Rental Research, Richard Bray
Coach Richard Bray To read more about REA’s key findings on landlords’ needs and wants, read about their LandLord Research Report by clicking here. Coaching Transcript: 00:00 Introduction by Samantha McLean I’m going to focus today on three key areas. The Landlords’ Insights information that we did a few months ago. I’m going to touch on a few of those. We did present some of this at ARPM. …
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Transform PM Ep 10B: Breaking PM, Fiona Blayney
Thank you to our Episode 10 sponsor: Real +, the property experts – providing a full spectrum of services to ‘grow your business and yourself’. Support + Knowledge + Industry insights + much, much more! As part of the program, our teams will receive six months complimentary access to templates, tools, training and coaching from the Real+ team. For more info, visit realplus.com.au. …
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Transform PM Ep 10A: Breaking PM, Fiona Blayney
This is Part 1 of a 2 Part Episode featuring head coach Fiona Blayney who talks the teams through the important subject of goal setting and where they want to get to over the next 8 weeks. This lesson is brought to you by Real+ realplus.com.au. Visit eliteagent.com for more transform videos. …
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Transform PM Ep 9B: Managing Conflict, Sarah Bell
Thank you to our Episode 9 sponsor: LinkLearn, provider of online real estate learning courses within Victoria, Queensland, Western Australia and New South Wales. For more info, visit linklearn.com.au Coach Sarah Bell Coaching Transcript: Missed Part 1 of Sarah’s Coaching Session? Click here to watch. We look at our model for conflict, things really go wrong at misunderstanding, right? We can do a lot to make sure there’s no discomfort, …
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Transform PM Ep 9A: Managing Conflict, Sarah Bell
This is Part 1 of a 2 Part Episode featuring head coach Fiona Blayney who talks the teams through the important subject of goal setting and where they want to get to over the next 8 weeks. This lesson is brought to you by Real+ realplus.com.au. Visit eliteagent.com for more transform videos. …
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Transform PM Ep 8: Making Connections, Samantha McLean
Thank you our Episode 8 sponsor: My Real Estate CPD, an innovative and new Real Estate training experience, and, where approved, a completely new continuing professional development or CPD experience. All online courses are all fully “self contained” online. For more info, visit myrealestatecpd.com.au Coach: Samantha McLean Coaching Transcript: 00:00 Introduction by Fiona Blayney 01:02 The psychology behind business development What Hannah talked about today is a lot of the really practical stuff that you need for business development in property management. What I’m going to talk to you about is some of the psychology behind it, …
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Transform PM Ep 7: BDM Master Tips, Hannah Gill
Thank you our Episode 7 sponsor: Connectnow, a free moving home service for consumers. It helps to find suppliers in your area and arrange them all in the one spot. This service extends to connections for: electricity, gas, internet, phone, pay TV, and water. Coach: Hannah Gill Coaching Transcript: 00:00 Introduction by Fiona Blayney 01:04 It’s the little things that count In the next thirty minutes really I just wanted to share with you some tips and advice I’ve learned as a BDM. …
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Transform PM Special Episode: CEO Insights, Charles Tarbey
Thank you our Special Episode sponsor: Century 21, the largest real estate sales organisation in the world, and with over 250 independently owned and operated real estate agencies throughout Australia. Coach: Charles Tarbey Coaching Transcript: 00:00 Introduction by Samantha McLean 01:18 About Century 21 Australasia Hey guys, I’m a real estate practitioner like you are. I do own Century 21 Australia and New Zealand, …
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Transform PM Ep 5: Team Performance, Julie Davis & Neil Williams
Thank you our Episode 5 sponsor: Agent Dynamics, specialising in team performance coaching, and a business development pathway for Property Managers, Sales People and Principals. Agent Dynamics looks at what you and your team are good at and suggests ways to improve teamwork and increase productivity. Coach: Julie Davis & Neil Williams Coaching Transcript: 00:00 Introduction by Samantha McLean 01:30 Recognising Innate Talent Neil: Probably the catalyst, …
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Transform PM Ep 4: Grow the Rent Roll, John Knight
Thank you our Episode 4 sponsor: CENTURY 21, the largest real estate sales organisation in the world, with over 250 independently owned and operated real estate agencies throughout Australia. For more information, visit century21.com.au Coach: John Knight Coaching Transcript: 00:00 Introduction by Samantha McLean 01:16 Drivers of Value, Growth and Performance What I’ve been asked to talk about today is, I suppose, …
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Transform PM Ep 3: Benchmarking Property Management, Fiona Mott
Thank you our Episode 3 sponsor: Rockend, Property Software Solutions Provider. Rockend provides innovative property management software, strata management software, document management software and real estate trust accounting software. For more information, visit rockend.com.au Coach Fiona Mott Coaching Transcript: 00:00 Introduction by Samantha McLean 01:32 Data Integrity Thank you for this opportunity as well. For those that I didn’t get to meet at the dinner at ARPM, …
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Transform PM Ep 2: Technology & Property Management, Alister Maple-Brown
Thank you our Episode 2 sponsor: Rockend, Property Software Solutions Provider. Rockend provides innovative property management software, strata management software, document management software and real estate trust accounting software. For more information, visit rockend.com.au Coach Alister Maple-Brown Coaching Transcript: 00:00 Introduction by Samantha McLean 01:15 Technology – always there, always changing First of all, I would like to welcome everyone here to our office today, …
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Transform PM Ep 1: Goal Setting in Property Management, Fiona Blayney
This is Part 1 of a 2 Part Episode featuring head coach Fiona Blayney who talks the teams through the important subject of goal setting and where they want to get to over the next 8 weeks. This lesson is brought to you by Real+ realplus.com.au. Visit eliteagent.com for more transform videos. …
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Transform PM Ep 1B: Goal Setting in Property Management, Fiona Blayney
Thank you our Episode 1 sponsor: Real +, the property experts – providing a full spectrum of services to ‘grow your business and yourself’. Support + Knowledge + Industry insights + much, much more! As part of the program, our teams will receive six months complimentary access to templates, tools, training and coaching from the real+ team. For more info, visit realplus.com.au. …
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