It’s not every day you see property managers swapping keys for concealers, but a new event series hosted by Ailo is drawing experienced agency leaders into MECCA stores – and they’re leaving with more than just a fresh skincare routine.
Ailo is bringing together agency leaders for a new kind of conversation.
Held after hours in MECCA stores across Australia, these small, invitation-only events are about discussing the future of the industry, and what it means to lead in the third wave of property management.
There’s no pitch. No stage. Just real stories from property managers who’ve stepped into a new way of working – from reactive to in control, from compliance burden to business advantage, from burnout to balance.
The new wave of property management: calm is the new KPI
The events draw leaders – often competitors – from Ray White, Coronis, LJ Hooker, Belle, Harcourts, and more, creating rare space for honest conversation among those who know what it takes to run a high-performing property management business.
According to Benjamin Ling, Ailo’s Head of Enterprise Sales, the real draw isn’t the setting – it’s the candour.
“With portfolios growing, teams stretched, and investor expectations climbing, leaders want more than features,” he says.
“They want to hear how others are managing the same pressure – change management, evolving investor demands, AI, team culture, growth, leadership.”
At a recent event on Sydney’s Northern Beaches, Melissa Jerzyna from LJ Hooker Penrith offered a different measure of success:
“I haven’t felt this calm in 25 years of property management,” she says, explaining how end-of-month anxiety and five separate log-ins disappeared once her team embraced new technology and ways of working.
The room, half amused and half envious, watched her reframe productivity not as speed or output, but as clarity and peace of mind.
It’s a theme Ling says he hears at every event:
“Again and again, in every city, I’m hearing the same thing,” says Ling.
“They’re not just chasing new tech; they’re chasing headspace – the calm and control that come when complexity disappears. And when that happens, the whole team’s energy changes. The tension fades. People start smiling again. Property managers talk about their work with pride, not just stress.”
It’s a timely shift. As Lindsey Burne, Principal at LJ Hooker Dickson and Chairman of the LJ Hooker Franchise Owners Council, put it during a Melbourne event:
“If you’re waiting for the perfect time, it will never come. I’d be more nervous about not changing soon enough. The expectations of the client are changing rapidly. They want their money and they want it today. They want more transparency. They want better communications.”
A brand moment that feels like a movement
According to Liz Pollock, Ailo’s Head of Marketing, the events are designed to reflect what great property management feels like when it’s running well: optimistic, in control, and collaborative.
“Property managers don’t need another product walkthrough. They need to hear firsthand what it actually feels like to change the way they work, and step into the future of the industry.”
Pollock says the events also serve as a reminder of just how complex and demanding the role can be – something many property managers overlook in themselves.
The result? A moment to step out of the day-to-day, reflect, and recharge. “And of course,” she says, “enjoy a well-earned ‘treat yourself’ moment.”
Want to attend an Ailo x MECCA event?
More dates are on the way. Register your interest here:
👉 ailo.io/register-mecca-event
