EPMEPM: Productivity

Supercharging your property management career as a BDM

Business Development Managers (BDM) are increasingly in demand as Real Estate Agencies ramp up their effort to gain market share in the uncertain economic climate. Business development is a combination of strategic analysis, marketing and sales with the objective to grow the Property Management Department by establishing new relationships and increasing opportunities from existing clients.

What does a Business Development Manager do?

The first aspect of a business development career is typically to identify ways to generate ongoing leads. You can do this by building new relationships, finding new ways to reach existing clients, or create a new product or service that is better and meets the needs of property investors.

How that happens exactly depends on how passionate you are about your career as a BDM. From my personal experience I believe it is a combination of attending events and networking, building relationships with professional services, phone prospecting, self promotion and becoming a follow up expert.

What skills do I need in order to become a Business Development Manager?

To be a successful BDM you at first need to have great sales skills and the right mindset. This includes confidence in relationship building, negotiating and creating trust. Knowing your products, the agency and understanding Real Estate Market is also a key part. You’ll also need excellent people, communication and listening skills. Honesty and integrity are valuable attributes to have, as people are more likely to do business with someone they already trust.

Why is the role of Business Development Manager so important to the Property Management Department?

Most Principals are very conscious of the fact that an efficient and growing Property Management Department is key to their long term success. All Principals want good growth in this area, as the rent roll can pay the bills when sales are tight, and prove to be a great asset to sell when the Principal is ready to retire or move on.
More often than not principals will be immersed in day-to-day duties, managing the team’s expectations, managing finance, ensuring cash flow and putting out fires with disgruntled clients. Stepping back from business is vital for growth as it gives the opportunity for new ideas.

Tara’s 5 reasons why it is important to have a BDM:

  • BDM’s think outside the box and are not afraid to test the market.
  • BDM’s are salespeople and understand the importance of flexibility. They work outside the normal 9 to 5 hours if it means they can secure or generate new business.
  • BDM’s are actively looking for new opportunities and are not afraid to embrace technology.
  • BDM’s are the strong link between your Property Management Team and your Sales Team.
  • BDM’s are Lead Generators, Convertors and Retainers.
  • With the right structure and incentives the role of BDM has great career opportunities.

How much can I earn working as a Business Development Manager?

In Australia and New Zealand I work with Business Development Managers that earn anywhere between $60,000 and over $100,000 per year, depending on experience and incentive structure. The ones who are earning over $100,000 have a strong understanding of the BDM role and are committed to having a long term career in the Real Estate Industry. They have an ideal week in place and understand why having the right mindset if so important.

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Tara Bradbury

Tara Bradbury is the Director of the BDM Academy sharing her business development ideas and strategies with property management BDM’s and Principals. For more information visit bdmacademy.com.au.