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Justin Miller takes RE/MAX top honour

RE/MAX Regency Principal Justin Miller has taken out the network’s ultimate honour for his contribution to the continued growth of the brand in Australia.

Mr Miller won the Eagle Award before 600 attendees at the RE/MAX Australia annual awards earlier this month. 

His office has been awarded Number 1 single office for the RE/MAX network each year since he acquired the Robina-based franchise in 2013. 

In the same year he became one of the first to graduate from Bond University with a Master of Real Estate, adding to his two other master’s degrees in construction practice and building surveying.

RE/MAX Australia Managing Director Joel Davoren said Mr Miller was a great leader and role model.

“The Eagle Award is the highest individual honour that we present and is acknowledgement of the hard work and dedication he brings to being a committed real estate business owner and sales professional,” he said.

“It is perhaps the most enduring accolade of all, and recognises individuals who have made a permanent, meaningful impact on the network by representing the best aspects of RE/MAX through their actions and achievements.”

Mr Miller was quick to pay tribute to his team, to his colleagues and to RE/MAX.

“The Eagle Award is an important reflection of the whole team at RE/MAX Regency,” he said. 

“From the outset, I wanted our team to enjoy a great office environment, with support and state-of-art resources. It had to be both professional and a fun place to be and, as a cohesive team, we would implement a strong program of community involvement. 

“I think the Eagle Award has come to us because we’ve done these things, and more.”

Proving it has an exceptional team of real estate professionals, RE/MAX Regency claimed the Top Office Award for gross settled commissions in 2022 and placed third for volume of transaction sides.

It also won the Innovation Award, which recognises excellence in innovation that benefits the brand, the office and its clients.

RE/MAX Regency has a history in innovation, being the first business in Australia to introduce Matterport Virtual tours as a solution to lack of transparency about the condition of rental properties between tenants, landlords and property managers. 

Mr Miller said they have only been to the Queensland Civil and Administrative Tribunal once or twice as a result, which in itself is a huge time and cost saving. 

RE/MAX Regency now has a database of over 3000 virtual tours.

“Innovation is not just about new technologies, it encompasses evaluating every process in your business and refining it,” Mr Miller said.

“I have always had three criteria that I set as the benchmark for our innovation: it should save time, save money, and most importantly put our clients first. 

“If the innovation can satisfy all three of those aspects, then we integrate it as a fundamental part of our business.

“Ultimately our intention is to give customers an extraordinary real estate experience and for every agent to be exceptionally valuable to their customer in 2023 and beyond,” he said.

Mr Davoren said 2022 had been an “impressive” year for RE/MAX

“To put 2022 into perspective, RE/MAX agents sold more than 7000 properties across Australia worth close to $5 billion,” he said.

“That’s one happy buyer and seller nearly every hour around the clock all year.

“We estimate that RE/MAX offices currently manage more than 15,000 homes around the country, with that number growing.”

RE/MAX Bayside-Results, with offices in Cleveland, Alexandra Hills, Morningside and Mackay, took out the Pinnacle Enterprise Award, which is the network’s highest business performance accolade. 

RE/MAX Bayside Properties and RE/MAX Results are owned by Hayley Van de Ven, who repeats past years’ wins.

Deborah Evans became the first Australian to be presented with the RE/MAX Luminary of Distinction award, the most exclusive career award in the global RE/MAX network, representing the highest level of achievement for any RE/MAX member.

Todd Gerhardt, RE/MAX Advantage (Wynnum) was invited into the RE/MAX Circle of Legends, which is achieved by less than one per cent of all sales associates in the global network. 

A further nine agents received Lifetime Achievement Awards and five were Hall of Fame inductees, both of which are international awards, representing US$3 million and US$1 million in commission earned, respectively.

Many individual, team and office achievements were recognised as the awards rolled out. 

These included Top Sales Agent for commissions – Todd Gerhardt and Top Sales Agent for transactions – Stacey Arlott, RE/MAX Results (Mackay).

RE/MAX Regency on the Gold Coast was the individual Top Sales Office for commissions, with RE/MAX Success taking the award for transactions.

Special Achievements in Marketing awards went to RE/MAX Bayside-Results and sales associate Kylee Harnisch.

The top sales team in the network for 2022 was the Jacqui Walker Team, of RE/MAX Success (Toowoomba), for both commissions and sales transactions. 

RE/MAX Revolution (Shailer Park) won the Property Management Team of the Year, while Stephanie Lelliott won Business Development Manager of the Year.

Charlie Campbell, RE/MAX First (Caloundra) won Property Manager of the Year (Platinum+ office) and Kayleen Starr, RE/MAX Solutions (Strathpine), won Property Manager of the Year (Emerging office). 

Joyce Rafferty, of RE/MAX Extreme (Currambine), won Property Management Support Staff of the Year.

James O’Donohue, of RE/MAX Success, won Young Sales Associate of the Year and Natasha Whalley-Thompson, of RE/MAX Real Estate Services (Cairns), won Rookie Associate of the Year.

Personal Assistant of the Year went to Carrie Stevenson of RE/MAX Revolution, and Office Support Person of the Year was Cola Curry, from RE/MAX Profile-Ignite (Kenmore-Riverhills).

Auction awards went to RE/MAX Bayside-Results for the office award and to Reece O’Brien, of RE/MAX Partners Real Estate (Hervey Bay), for the individual win.

Awards for growth in sales business went to RE/MAX Property Professionals (Springfield) and Greg Jacobi, of RE/MAX Living (Burpengary).

Growth in property management awards went to RE/MAX Elite (Wagga Wagga) and RE/MAX Revolution.

RE/MAX Bayside-Results claimed both recruitment awards, celebrating net growth as well as percentage growth in number of agents.

RE/MAX Australia acknowledged Kathy Boot, Erica Erakare, Deborah Evans, Simon Salm and Glen Tragea each for their 25 years of continuous service. 

Allan Tillett, Paula Mackey, Scott Mackey, Steve Perry, Jacob Seco and Chris Warren were recognised with 20 years of service awards.

Club status, from 100 per cent up to Triple Diamond, was acknowledged for 168 agents, with 23 Australian agents having reached or exceeded Diamond level this year.

Winners in the ranks of Pivotal Financial (PF), the finance arm of RE/MAX Australia, were Tim Denton (Broker of the Year, Top Performer (RE/MAX Settlements), Lachlan McDonald (Top Market Share), Shawn Mcannalley (Rising Star) and Gee Vas (Best Marketing Program).

RE/MAX offices and agents who excelled in PF business last year were Leanne Druery (Top Performing Agent); RE/MAX Bayside-Results (Top Performing Office) and RE/MAX Platinum (Top Market Share).

“Our attention in 2022 was on ensuring our agents, property managers, support people, administrators and business owners stayed ‘nimble’ in their responsiveness to the needs of their clients and their markets,” Mr Davoren said.

“The results and achievements we celebrated at our 2023 annual awards suggests that focus paid off, and it will continue to drive us forward.

“The American novelist, James Lane Allen, said that, ’Adversity does not build character, it reveals it’. My take on that is that while record years are great, the true character of agents is brought to light through times of challenging market conditions.

“RE/MAX Australia is attracting the best through providing the best, and the network’s presence, growth, innovation, energy and client success will be its strength through 2023.”

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