Gavin Staindl: How to succeed in real estate by being yourself

Gavin Staindl is well known in real estate circles, not just for selling more than 160 homes last year, but for being himself and shying away from the typical agent persona.

Gavin operates in the low socio-economic area of Pakenham, in Melbourne, and says you can’t be an agent who really represents the people if you’re acting like a typical agent and driving around in a “Mercedes and three-piece suit”.

The former journalist puts much of his success down to being honest and transparent and says those two things are the key to growing your business.

In this interview with Ray White Group Head of Performance, Tim Snell, Gavin explains how he was able to dramatically grow his business after he started working with a business coach and analysing his processes and strategies.

He also talks about the importance of working with a team and how he was able to build a successful team structure, that serves both buyers and sellers and takes care of all the admin operations.

If you’re an upcoming agent looking to take your business to the next level then this episode is for you.

“It’s not hard to be good at real estate. Return phone calls, say what you’re going to do and do what you say you’re going to do. And make sure you tell the truth.” – Gavin Staindl

Tim and Gavin also discuss:

  • How to be the antithesis of a real estate agent and build your career and reputation around who you are and your own values.
  • How transparency and vendor reports make it easier to have tough conversations with clients on price.
  • The most effective way to work with a PA to grow your business and free up your time.
  • The best way to structure your team based on stock coming in and out, and administration tasks.
  • Why making calls and building relationships are at the core of driving your business, not the flashy billboards and fancy cars.
  • How to deal with competition, by focusing on what you’re doing yourself and sticking to your own process.
  • Why gratitude makes you successful and ultimately drives more business.

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Rowan Crosby

Rowan Crosby is a senior journalist at Elite Agent specialising in finance and real estate.